General Manager -Whalesong Hotel &Spa at Legend Hospitality Group

Role Overview:

• Whalesong Hotel & Spa is seeking a seasoned and experienced General Manager to lead the property’s operations and team. The ideal candidate is operationally strong, guest-focused, and capable of managing high-pressure environments, particularly during peak tourism seasons.

Key Responsibilities:

• Oversee full hotel and spa operations
• Lead department heads and teams across all functions
• Ensure exceptional guest experience and service delivery
• Drive financial performance and operational efficiency
• Implement standards, systems and brand strategy
• Manage peak-season pressure and staffing dynamics

Requirements:

• Proven experience as a General Manager within a hotel, lodge, or resort environment
• Strong leadership and operational background
• Financial and commercial acumen
• Ability to perform under pressure and lead during high season
• Strong team management and guest engagement skills