General Sales Manager at SydSen Recruit

Key Responsibilities

Sales Performance

• Consistently achieve or exceed sales targets for new and used motorcycles and accessories.
• Drive profitability through effective pricing, product mix, and sales initiatives.

Team Leadership

• Lead, motivate, coach, and develop the sales team to maximise performance and engagement.
• Set clear targets, monitor performance, and implement improvement strategies.

Customer Experience

• Build and maintain strong customer relationships to encourage loyalty and repeat business.
• Ensure exceptional service delivery aligned to premium dealership standards.

Sales & Operational Management

• Oversee and optimise the full sales process, including lead management and online sales channels.
• Manage daily sales operations and ensure compliance with internal policies and procedures.

Market & Product Knowledge

• Remain up to date with product offerings, market trends, and competitor activity.

Financial Services

• Promote and manage finance and insurance products to enhance overall dealership profitability.

Marketing & Brand

• Support and initiate marketing campaigns and promotional activities to drive footfall and brand awareness.

Dealer & Stakeholder Relations

• Manage relationships with key industry stakeholders, particularly regarding commercial financing and sales operations.

Minimum Requirements

• Senior Certificate (Grade 12).
• Business diploma or relevant tertiary qualification in Management / Marketing / Sales (advantageous).
• Minimum 3–5 years’ experience managing successful sales teams within the automotive or motorcycle retail environment.
• Minimum 7–10 years’ overall experience in a sales environment.
• Strong working knowledge of sales processes, lead management, and online sales principles.
• Computer literate (proficient in MS Word, Excel & PowerPoint).
• Sound knowledge of financial management and budgeting principles.
• Valid driver’s licence (motorcycle licence advantageous).