German Speaking Customer Service Advisor at Concentrix

Job Description

• Our German speaking Customer Service Advisors work on behalf of a global customer-centric company, supporting consumers from around the globe. 
• Your new career will involve providing exceptional customer experiences, primarily through inbound calls.
• You will be dealing with product orders, payments, missing orders, product information requests and recommendations. Even though this is a customer focused role, you will be required to actively working towards performance-based targets.

What you’ll need…

• Fluent in German (B2 level)
• Matric qualification
• Driven by helping others and providing exception customer experiences.
• Excellent interpersonal skills with the ability to build rapport with every customer.
• Strong attention to detail.
• PC literate (speed, accuracy and navigation).
• Flexibility in work schedule (Shifts will possibly start and end outside of normal business hours)