Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next g...
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Our German speaking Customer Service Advisors work on behalf of a global customer-centric company, supporting consumers from around the globe.
Your new career will involve providing exceptional customer experiences, primarily through inbound calls.
You will be dealing with product orders, payments, missing orders, product information requests and recommendations. Even though this is a customer focused role, you will be required to actively working towards performance-based targets.
What you’ll need…
Fluent in German (B2 level)
Matric qualification
Driven by helping others and providing exception customer experiences.
Excellent interpersonal skills with the ability to build rapport with every customer.
Strong attention to detail.
PC literate (speed, accuracy and navigation).
Flexibility in work schedule (Shifts will possibly start and end outside of normal business hours)