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  • Posted: Jul 9, 2025
    Deadline: Not specified
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  • Robert Walters is a global, specialist professional recruitment consultancy. "Our story begins in 1985, when our CEO, Robert Walters, opened the first office in Central London. Rob has led the company ever since and has the same passion and commitment today. Over the last 30 years the business has grown and so has our ambition. We now operate across 2...
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    Global People Senior Associate

    What you'll do:

    • As a Global Senior People Associate, you will immerse yourself in the full spectrum of people operations on an international scale.
    • Your days will be filled with leading critical processes such as performance reviews ensuring every step runs smoothly from planning through feedback collection and guiding your team to meet important milestones.
    • You will manage complex data sets to uncover trends that drive positive change in how talent is recognised and developed.
    • In addition to overseeing recruitment operations globally, you will collaborate closely with regional teams to ensure consistent hiring practices that reflect the organisation’s commitment to equity.
    • Your role also involves spearheading employee engagement initiatives like surveys—analysing results alongside HRIS experts to enhance workplace satisfaction.
    • By continuously refining processes based on stakeholder input and lessons learned, you will help create an environment where everyone feels supported in their growth journey.
    • Lead the end-to-end delivery of global semi-annual performance review cycles by setting timelines, updating templates, monitoring compliance, and compiling feedback for calibration sessions.
    • Oversee and guide a team responsible for tracking deadlines and collaborating with regional leads to ensure timely completion of review cycles across multiple geographies.
    • Manage upward feedback processes by maintaining consistency in templates, timelines, evaluation criteria, and driving smooth execution throughout each cycle.
    • Coordinate key performance sessions such as calibration meetings and mid-cycle performance improvement plans by preparing case summaries, aligning stakeholders, and organising documentation.
    • Analyse performance data to highlight risks, equity concerns, and areas for process improvement while providing actionable insights to inform decision-making.
    • Implement process improvements by updating guidance materials and workflows based on feedback and lessons learned from previous cycles.
    • Prepare inputs for partner bonus reviews by coordinating data collection and consolidation to support accurate decision-making.
    • Oversee day-to-day global recruiting operations by maintaining high-level trackers, ensuring alignment with standards, and flagging coordination issues as they arise.
    • Partner with recruiters and communications teams to execute job postings and outreach campaigns while ensuring content accuracy and consistency across platforms.
    • Facilitate global recruiting drives by maintaining shared trackers across regions and promoting equitable staffing practices through best practice sharing.

    What you bring:

    • Your background should include several years of hands-on experience in people operations or talent management roles ideally within professional services or similarly complex environments—where you have successfully implemented core HR processes such as performance reviews or recruitment cycles.
    • Your attention to detail ensures nothing falls through the cracks even when juggling competing priorities across time zones.
    • Analytical thinking comes naturally to you; you are comfortable interpreting large datasets using tools like Excel or Power BI to inform strategic decisions.
    • Your interpersonal skills allow you to connect easily with colleagues from diverse backgrounds while fostering collaboration among remote teams.
    • You are known for your reliability when it comes to confidential matters—always upholding trust within the organisation.
    • Adaptable by nature, you thrive when workflows shift or new challenges emerge.
    • Familiarity with HR platforms such as Deltek Talent or Maconomy is highly desirable but not essentials
    • Demonstrated experience managing performance reviews, recruiting coordination, or staffing dashboards with precision in a professional services or fast-moving environment.
    • Exceptional organisational skills with proven ability to track tasks, timelines, and documentation across multiple regions independently.
    • Strong analytical abilities enabling you to identify patterns in staffing or performance data and translate them into actionable insights for process improvement.
    • Excellent collaborative communication style that allows you to liaise effectively with regional staffers, recruiters, team leads, and other stakeholders while keeping everyone informed.
    • A proactive approach to anticipating operational challenges coupled with designing practical solutions that improve efficiency and reduce risk within people processes.
    • Adaptability in adjusting workflows quickly to meet evolving business needs or team requirements within a global context.
    • Fluency in using systems such as Deltek Talent, Excel (including formulas and pivot tables), SharePoint or similar tools for streamlining processes and enabling data-driven decisions.
    • Trustworthiness demonstrated through handling sensitive information discreetly while ensuring confidentiality and data integrity at all times.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Robert Walters on www.robertwaltersafrica.com to apply

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