GM Sprinkler at Fidelity Services Group

• The General Manager – Engineered Fire Protection is responsible for the full national leadership, growth, profitability, and operational performance of the Sprinkler Division.
• Although based in Durban, this role carries national revenue responsibility and will drive expansion across multiple regions in alignment with SecureFire’s national strategy.
• This is a full P&L accountable leadership role.

Financial Mandate

• Deliver a minimum annual revenue target of R30 million nationally.
• Achieve and maintain strong operating profit margins.
• Oversee accurate tender pricing and margin protection.
• Monitor project profitability across all regions.
• Improve cash flow and manage debtor days.
• Scale revenue without compromising quality or execution standards.

Core Responsibilities

National Revenue Growth

• Drive sprinkler installation projects across South Africa.
• Build a strong national recurring maintenance base.
• Identify and target high-value industrial, logistics, retail, and commercial developments.
• Work closely with SecureFire sales and business development teams to integrate sprinkler into major client offerings.
• Lead major tender submissions nationally.

Project & Operational Leadership

• Oversee all sprinkler installations nationally.
• Ensure projects are delivered:
• On time
• Within budget
• To specification
• Implement national project tracking dashboards.
• Reduce defects, rework, and cost overruns.
• Manage subcontractors and regional installation teams.

Service & Recurring Revenue Strategy

• Build and scale a national maintenance portfolio.
• Improve technician productivity and route optimization.
• Increase maintenance renewal retention rates.
• Develop long-term client contracts.

Technical Leadership

• Approve system designs and technical calculations.
• Oversee pump systems, tanks, and full fire suppression infrastructure.
• Maintain high quality assurance standards nationally.
• Ensure the division maintains technical credibility and market respect.

Team & Structure Development

• Build regional technical leaders under the division.
• Develop a scalable national operating model.
• Implement structured KPI management.
• Drive a performance-based culture.

Key Performance Indicators (KPIs)

• R30 million annual national revenue target
• Gross margin per project
• Operating profit percentage
• Project completion timelines
• Installation defect rate
• Maintenance contract growth
• Debtor days
• National operational efficiency metrics

Experience Required

• 10+ years in sprinkler/fire protection systems.
• Experience managing large-scale, multi-site projects.
• Proven national revenue responsibility.
• Strong commercial acumen and P&L exposure.
• Ability to scale and structure a growing division.

Deadline:23rd February,2026