Hot Jobs at Fidelity Services Group

Overall Purpose of the Job:

• Ensure effective completion of all administration duties pertaining to the area.

Minimum qualifications and experience:

• Grade 12 or equivalent
• Excellent verbal and written communication
• Minimum of 2 years admin background
• Computer literate – MS Office
• Experience with Listener – advantageous

Main duties & Responsibilities: 

• Incumbent has to collect quotes for allocated area.
• Check that quotes are on Listener.
• Assign quotes to a technician.
• Prioritize calls to optimize travelling time for technicians.
• Schedule jobs efficiently according to capacity and geographic location (Servicing and Installations)
• Contact clients schedule appointment and confirm time (Including telephone technical bookings and control room booking sheet)
• Assist sales in booking technicians
• Voiding of Aged jobs and giving pipeline figures of installations
• Assisting JHB in sending job cards
• BNS and insurance reports
• Scheduling installations for East London sales
• Ensure that all documents as received from OTC are handed to the Technical Manager for allocation to technicians. (Invoice stats to Technical Manager)
• Follow up on Top 20, Low Bat and Overactive list
• Resolve all queries related to scheduling immediately and escalate complications.
• Assist technicians, loading of radios and putting on test
• EHS Assistance
• Technical assistance to clients
• Follow up on all jobs with forward for scheduling the same day.
• Ensure department runs efficiently by assisting to relieve in the absence of a team member.
• Order, Issue and Control Stock / Stock Warehouse responsibilities – assist with stock take
• Assist in Technical invoicing
• Distribution of service and installation stock to Technicians.

Deadline:27th February,2026

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• The above position is vacant at CashMaster in Mafikeng, reporting to the Operations Manager, CashMaster
• Providing a professional and efficient service to customers by diagnosing, troubleshooting, and repairing cash acceptance devices. Ensuring customer satisfaction. Attending to all cash acceptance device calls given by Management, the Installations Team, and the Call Centre.

 Minimum Requirements:

• Matric / Grade 12 / National Senior Certificate.
• Valid Driver's License.
• Outstanding customer service skills.
• Technical experience.
• Excellent technical, problem solving and analytical skills.
• Strong written and oral communication skills.
• Ability to work weekends and holidays.
• Grade C PSIRA Registered.

 Key Performance Areas: (not totally inclusive)

•  Provide service and customer support during field visits or dispatches
• Manage all on site installations, repairs, maintenance and test tasks
• Diagnose errors or technical problems and determine proper solution
• Comprehend customer requirements and make appropriate recommendations/briefings
• Produce timely and detailed reports
• Recordkeeping: Document all actions and call details, job cards completed in detail, group SLA updates etc.
• Operate vehicle in a safe manner
• Adhere to all company’s filed procedures and processes
• Maintain a professional appearance
• Build positive working relationships with customer
• Adhere to SLA requirements/time frames and monthly preventative maintenance on devices
• Adhere to management instructions

 Core Competencies

• Demonstrates integrity by modelling CashMaster’ s values and ethical standards
• Strong analytical skills
• Focuses on impact and result for the client and responds positively to feedback
• Leads teams effectively and shows conflict resolution skills
• Consistently approaches work with energy and a positive, constructive attitude
• Builds strong relationships with clients and external actors
• Remains calm, in control and good humoured even under pressure
• Demonstrates openness to change and ability to manage complexities
• Ability to advocate and provide policy advice
• Ability to promote integrity and business ethics; demonstrate mature judgment, trust and open communication; ability to ensure effective team work, collaborative behaviour and team spirit
• Ability to develop collaborative and harmonious relationship with external partners and clients at the senior level
• Excellent communication and negotiation skills to persuade and influence others
• Ability to multi-task and prioritize work schedules

 Skills

• Analytical
• Communication
• Critical thinking
• Diplomacy
• Leadership and team building
• Change management
• Project management
• Persuasion and influencing
• Judgement and decision making
• Service orientation

Deadline:25th February,2026

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• The General Manager – Engineered Fire Protection is responsible for the full national leadership, growth, profitability, and operational performance of the Sprinkler Division.
• Although based in Durban, this role carries national revenue responsibility and will drive expansion across multiple regions in alignment with SecureFire’s national strategy.
• This is a full P&L accountable leadership role.

Financial Mandate

• Deliver a minimum annual revenue target of R30 million nationally.
• Achieve and maintain strong operating profit margins.
• Oversee accurate tender pricing and margin protection.
• Monitor project profitability across all regions.
• Improve cash flow and manage debtor days.
• Scale revenue without compromising quality or execution standards.

Core Responsibilities

National Revenue Growth

• Drive sprinkler installation projects across South Africa.
• Build a strong national recurring maintenance base.
• Identify and target high-value industrial, logistics, retail, and commercial developments.
• Work closely with SecureFire sales and business development teams to integrate sprinkler into major client offerings.
• Lead major tender submissions nationally.

Project & Operational Leadership

• Oversee all sprinkler installations nationally.
• Ensure projects are delivered:
• On time
• Within budget
• To specification
• Implement national project tracking dashboards.
• Reduce defects, rework, and cost overruns.
• Manage subcontractors and regional installation teams.

Service & Recurring Revenue Strategy

• Build and scale a national maintenance portfolio.
• Improve technician productivity and route optimization.
• Increase maintenance renewal retention rates.
• Develop long-term client contracts.

Technical Leadership

• Approve system designs and technical calculations.
• Oversee pump systems, tanks, and full fire suppression infrastructure.
• Maintain high quality assurance standards nationally.
• Ensure the division maintains technical credibility and market respect.

Team & Structure Development

• Build regional technical leaders under the division.
• Develop a scalable national operating model.
• Implement structured KPI management.
• Drive a performance-based culture.

Key Performance Indicators (KPIs)

• R30 million annual national revenue target
• Gross margin per project
• Operating profit percentage
• Project completion timelines
• Installation defect rate
• Maintenance contract growth
• Debtor days
• National operational efficiency metrics

Experience Required

• 10+ years in sprinkler/fire protection systems.
• Experience managing large-scale, multi-site projects.
• Proven national revenue responsibility.
• Strong commercial acumen and P&L exposure.
• Ability to scale and structure a growing division.

Deadline:23rd February,2026

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• Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.

Key Responsibilities:

• Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
• Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
• Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

Qualifications & Experience:

• Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
• Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
• Matric or equivalent qualification.
• PSIRA registered - Grade C

Job Requirements & Attributes:

• Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
• Exceptional selling skills paired with strong organizational and time management abilities.
• Excellent communication, presentation, and negotiation skills to effectively engage with customers.
• Proficiency in MS Office, Email, and Internet usage.
• Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
• A hunter for new business opportunities with a passion for electronic and technical equipment.
• Driver's license
• Own Vehicle

Duties:

• Generate and close deals, leveraging both self-sourced leads and those received internally.
• Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
• Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
• Maintain administrative duties related to sales with meticulous attention to detail.

Performance Standards:

• Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
• Ensure timely follow-up on all leads and quotes to maximize conversion rates.

Competencies (Technical & Behavioural):

• Drive for results and action-oriented mindset to consistently exceed expectations.
• Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
• Willingness to learn and adapt to new technical skills and technologies.
• Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges

Deadline:27th February,2026

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Job Description

• An Administrator position has become vacant at the Vanderbijlpark Branch and will be reporting to the Branch Manager.  The overall purpose of this position is to oversee all the Administrative and HR responsibilities of the branch.

Qualifications, experience and other competencies required:

Minimum Requirements:

• Grade 12 or Matric Certificate.
• Minimum of 5-8 years in a similar environment.
• Computer literacy and proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook)
• No criminal record.
• Own reliable transport.
• Should reside within the Vanderbijlpark or surrounding areas.

 Key areas of responsibility will include:

• Ensure that all Payroll and Salary related concerns are handled accurately and efficiently.
• Personnel Management / HR – Onboarding/Terminations etc.
• Assist and support the Branch Secretary with all functions.
• Manage all Branch Assets.
• Ensure weekly, monthly and quarterly reports are timeously for all sites required
• Being a key point of contact for all departments on Branch matters.
• Adhere to normal office administration/duties, such as answering telephone calls, e-mails, filing, etc.
• Implement and adhering to all Company Policies and Procedures.
• Manage schedules and deadlines of all administrative functions.
• Ensure the smooth and adequate flow of information within the branch to facilitate effective business operations.
• To co-ordinate and ensure Branch Compliance.
• Audit Compliance when and where required.
• Engagement with Security Officers at all times.
• Pension and Provident Fund submissions.
• UIF assistance (Draft of documents).
• Full Branch support function.
• Key correspondent between the Branch and the Group.

 Core competencies:

• Strong command of English.
• Positive attitude at all times.
• Professionally dressed (Corporate Standard).
• Strong administrative and organizational skills, with the ability to work independently and professionally.
• Good interpersonal and communication skills.
• Ability to liaise professionally with personnel at all levels.
• Highly motivated and enthusiastic.
• Must be able to work under pressure.
• Proficiency in Microsoft Word, Outlook Excel as well as to be a fast learner to work on the different Fidelity Security Systems.

Deadline:27th February,2026

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Job Description

• To ensure the Technical Department is managed in an efficient and professional way resulting in excellent operational delivery.  Installation and Projects are done within budget and on time. 

Key Responsibilities:

• Manage the Installations and Service revenue
• Manage the implementation of Sales through the Technical program in the region
• Manage the fuel consumption within Technical
• Manage the Overtime costs within Technical
• Manage absenteeism and excess leave within Technical
• Manage staff turnover within Technical
• Manage and control the operating costs within Technical (Budget)
• Manage and maintain “wait/lead time” for installations and servicing of alarm systems
• Manage operating costs of the technical fleet vehicles
• Manage and drive the new product line
• Manage the quality inspections and training on the Dealer program
• Manage the attendance of Managers at Technical Department meetings
• Conduct EHS audits within Technical
• Conduct fire and evacuation drills
• Conduct EHS inspections within Technical
• Improve and manage the accident ratio in Operations Departments
• Identify the root cause for customer service issues in Technical
• Manage and compile reports on any outstanding issues on callouts and services rendered
• Create a performance-based culture through implementing a cutting-edge performance
• management system and provide necessary training
• Provide guidelines for training and succession planning
• Ensure that the budgeted revenue is achieved
• Ensure that the Sales/Technical program is implemented in the region
• Ensure that the fuel consumption levels are maintained/reduced effectively
• Ensure that overtime is reduced monthly

Qualifications and Requirements:

• Relevant Degree or equivalent
• 5-8 years’ experience in the Fire industry
• Extensive Technical Experience
• People management experience
• Computer Literate (MS Office and Outlook)
• Budgeting knowledge
• Project Management
• Conversant in SAIDSA requirements

Deadline:25th February,2026

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Overall purpose of the job:

• To visit some of the most problematic alarm systems the industry has to offer and utilise your skills and expertise in order to provide the customer with the best possible solution, for their given circumstances.

Minimum qualifications and experience:

• PSIRA registration
• Valid Driver’s Licence
• Minimum 3 to 5 years Technical experience
• Fault finding capabilities with experience including, but not limited to, IDS and DSC alarm panels.
• Matrix from a Technical High School preferred.
• Tertiary qualification in electronics / electronic engineering preferred.

Duties & Responsibilities:

Customer Engagement

• Consult with the customer in order to understand his/her requirements pertaining to the performance and protection offered by the alarm system.
• Review how the existing system fulfils these requirements and what the current shortcomings are.
• Identify the root causes of false alarm activations.
• Present a solution to the customer in order to:
• Meet the business objectives to reduce false alarm rates.
• Meet the customer requirements pertaining to the performance and protection offered by the alarm system.
• Agree the solutions and next steps with the customer.
• Provide advice and guidance to the customer on how new technologies and/or equipment might enhance or improve their existing solution/s.

Administration

• Ensure all relevant documentation is completed accurately, neatly and in full.
• Uphold customer satisfaction through diligent attendance to scheduled customer appointments. – Never be late.
• Present customers with detailed written quotations, outlining not only what needs to be done, but also why it important.
• Accurate stock and inventory management.

Solutions Implementation

• Implement the specified solution as agreed with the customer on quotation acceptance.
• Ensure that service standards are upheld:
• Check battery on every site
• Test signals on every call
• Proper fault finding
• Neat and straight wiring
• Correct programming
• Correct placement of equipment
• No over or under charging
• Own the customer up until the false alarm situation has been resolved.

General

• Handling of classified information
• Completion of Case Studies to serve as training material for up & coming technicians.
• Teach, coach and mentor wireman and assistant technicians from time to time.
• Teach, coach and mentor overactive coordinators to provide more detailed information upfront leading into a technical visit.

Attributes:

• Results Oriented
• Customer Focus
• Functional Technical Capabilities
• Strong communication skills, both written & verbal.
• Builds Integrity and Trust
• Able to Inspire and Influence.

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Overall Purpose of the Job:

• Ensure effective completion of all administration duties pertaining the area.

Minimum qualifications and experience:

• Grade 12 or equivalent
• Excellent verbal and written communication
• Minimum of 2 years admin background
• Computer literate – MS Office
• Experience with Listener – advantageous

Main duties & Responsibilities: 

• Incumbent has to collect quotes for allocated area.
• Check that quotes are on Listener.
• Assign quotes to a technician.
• Prioritize calls to optimize travelling time for technicians.
• Schedule jobs efficiently according to capacity and geographic location (Servicing and Installations)
• Contact clients schedule appointment and confirm time (Including telephone technical bookings and control room booking sheet)
• Assist sales in booking technicians
• Voiding of Aged jobs and giving pipeline figures of installations
• Assisting JHB in sending job cards
• BNS and insurance reports
• Scheduling installations for CPT sales
• Ensure that all documents as received from OTC are handed to the Technical Manager for allocation to technicians. (Invoice stats to Technical Manager)
• Follow up on Top 20, Low Bat and Overactive list
• Resolve all queries related to scheduling immediately and escalate complications.
• Assist technicians, loading of radios and putting on test
• EHS Assistance
• Technical assistance to clients
• Follow up on all jobs with forward for scheduling the same day.
• Ensure department runs efficiently by assisting to relieve in the absence of a team member.
• Order, Issue and Control Stock / Stock Warehouse responsibilities – assist with stock take
• Assist in Technical invoicing
• Distribution of service and installation stock to Technicians.

General Admin

• Coordinate meetings as required
• Taking Minute taking, agendas, typing and distribution of minutes/correspondence from the OPS department
• Maintain the Manager’s diary
• Maintain the Manager’s filing system
• Coordinate and book all operational travel & accommodation
• Compiling of reports: Weekly & Monthly
• Screen all documentation / correspondence for the Manager (except personal), prioritize it and obtain required information.
• Answer and screen all calls to the Manager

Deadline:4th March,2026

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Overall purpose of the job:

• The National Technical Operation Manager is responsible for the management of technicians, scheduling, fitments and customer care.

Duties & Responsibilities:

• Ensure strong communication and collaboration between sales, scheduling, technicians, customer care and finance at an operational level
• Develop and maintain high levels of customer satisfaction through effective communication and customer service.
• Hire, train, manage a team of employees and assign internal resources, including setting performance standards and providing feedback and coaching.
• Conduct regular performance evaluations for employees and provide feedback on areas for improvement.
• Coach, mentor, motivate and supervise team members and contractors, and influence them to take positive action and accountability for their assigned work.
• Ensure compliance with all company policies and procedures.
• Implement strategies to defend our market position where industry trends pose a risk to our operations
• Drives efficiency and effectiveness
• Play an active role in escalated customer complaint resolution
• Drive high quality technical installations & services calls.
• Ensure secure, safe, efficient and customer- oriented handling of technical operations and customer service.
• Ensure technical project milestones and targets are met by establishing active day to day management processes with appropriate resource, issue, and risk management.
• Continuously improve technical/system project management tasks and milestones using feedback and lessons learned as input into existing or future project plans.
• Manage and oversee a body of technicians across the country working directly for Fidelity
• Manage and oversee a body of technicians across the country sub-contracting for Fidelity
• Manage a team of scheduling staff to ensure that 90% of sales are fitted in the month of sale Manage, train and develop a world class customer care team
• Analyse calls, identify issues, document the problem, the root cause and the corrective action
• Manage the development of training material and facilitate training interventions
• Manage the development of best practice to improve fitment volumes and facilitate training interventions
• Manage the development of best practice to improve customer care and facilitate training interventions
• Ensure strong communication and collaboration between sales, scheduling, technicians, customer care and finance
• Identify trends and provide insights for Manco and Exco reporting
• To carry out any ad-hoc functions
• Contributes to team effort by accomplishing related results as needed
• Maintain a deep knowledge of Fidelity SecureDrive's products and services and keep up to date with changes
• Contributes to team effort by accomplishing related results as needed
• Develop and maintain a customer centric culture within operations.
• Develop and maintain a total quality management (TQM) framework in the technical portfolio.
• Develop and maintain a customer retention strategy in the customer care portfolio.

Minimum qualifications and experience:

• Telematics experience in a managerial role is non-negotiable
• Computer Literate (MS Office, Excel, PowerPoint)
• More than 5 years operational management experience
• More than 2 years multifunctional management experience with more than 100 staff reports
• Strong HR management experience including performance management
• Proven track record of technical understanding and innovation
• Proven track record in operational efficiency and innovation
• Operational budgeting and forecasting skills
• Experience in implementing strategies to achieve business goals.
• Strong computer skills, including knowledge of Microsoft Office and other business software.
• Proven track record of technical understanding and innovation.
• Proven track record in operational efficiency and innovation 

Deadline:27th February,2026

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QUALIFICATION & EXPERIENCE:

• Matric or equivalent
• Minimum 5 years’ experience as an alarm technician
• Extensive programming, wiring, installations and fault finding experience

JOB REQUIREMENTS & OTHER ATTRIBUTES:

• Valid driver’s licence essential
• Must be PSIRA registered (Grade C)
• Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Telecom systems
• Knowledge of CCTV, Intercom systems and access control advantageous
• Able to work standby as and when required

INTERNAL CLIENTS:

• Installations
• Servicing
• Investigations
• Operations
• Technical Trainer

EXTERNAL CLIENTS:

• FADT customers
• Suppliers

Duties (Technical):

• Perform alarm installations as per quotation
• Program alarm panels / system as per specifications
• Issue clients with quotes on site for additional equipment if necessary
• Plan the cable runs with the wireman
• Obtain customer codes before attending a call daily and when on Standby
• Complete handovers
• Complete invoices and job cards after every installation
• Provide feedback to Manager / Supervisor and Call Centre upon completion of a call

Performance Standards (Technical):

• Ensure that installation corresponds to Sales Rep’s quotation
• Ensure that alarms are programmed according to FADT prescribed standards
• Ensure that the correct details are quoted
• Adhere to SHE requirements at all times
• Ensure that the correct customer details are obtained prior to attending the call
• Ensure that handovers, invoices and job cards are completed accurately and within prescribed standards
• Ensure that feedback is provided timeously to the relevant parties

Duties: (General):

• Download cites every morning
• Keep stock up to date and assist storeman with stock take
• Keep the company vehicle clean
• Submit petrol slips

Performance Standards (General):

• Ensure that stock is up to date at
• Ensure that stock is up to date at all times and report any discrepancies
• Ensure that the company vehicle is clean at all times
• Ensure that petrol slips are submitted weekly

Competencies (technical & behavioural):

• Action Oriented
• Priority setting
• Customer Focus
• Planning
• Interpersonal savvy
• Approachability
• Functional / Technical Skills
• Delegation
• Action orientated
• Informing
• Planning

Deadline:27th February,2026

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Overall purpose of the job:

• The purpose of the Fire Coordinator and Administrator is to assist Projects and Operations with coordination of jobs and administration functions relating to both Projects and Operations.

Duties & Responsibilities:

• Scheduling of jobs with clients and technicians (internal & external)
• Answering all incoming calls in an efficient and professional manner
• Print & distribute technicians work schedules daily
• Call and confirm all calls booked with client
• Recording of technicians daily whereabouts and take corrective measures should schedules need to be changed.
• Give assistance to clients on an ongoing basis
• Collecting of outstanding paperwork daily, including job cards and invoices
• Assist manager with complaint resolution
• Meeting and keeping agreed targets
• Monitoring all vehicles and keeping track of any repairs and services done.
• Monitoring and ordering in of PPE for department
• Working on monthly and weekly invoicing reports
• Assist and raising of job and non-job related purchase orders
• Generate new stock codes not loaded on the system
• Following up of orders with suppliers for jobs
• Van stock counts and variance reports
• Preparing and scanning of documentation for invoicing
• Following up on supplier invoices and payments
• Assist with OTA’s, overtimes and expense claims
• Opening all CS and PS jobs on SAP
• Opening of all project and non-project related jobs
• Assist PM with scheduling and coordination of all CS and PS jobs
• Assist with stock issuing to all jobs
• Preparing files for invoicing
• Saving of file hard copies to system
• Ensure project registers updated with relevant project information
• Ensure general filing sorted out and maintained regularly
• Ensure that stock is allocated for jobs prior to invoicing
• Assist PM and GM with adhoc duties
• Ensuring workstation neat and tidy at all times
• Ability to read costing sheets and have a fair understanding of sales quotations
• Understand and manage own deliverables, scope and good time management
• Work effectively with sales, commissioning engineers and Project Manager
• Work and adhere to detailed commissioning plans which identifies the activities needed to successfully install/service, commission and handover sites,
• Proper control over all documents and records of all tests on site to include in handover documents as proof of functional testing.
• Adherence to project and EHS plans;
• Keep forms and records to document daily project activities;
• Monitor the progress, and communicate daily to site client and Fidelity Fire Solutions Project
• Manager and make adjustments as agreed with Project Manager to ensure the successful completion or projects;
• Check stock before deployment to site and when on site in order to ensure everything required is available. This includes managing any vehicles stock that may be issued.
• Ensure any deviations in required materials is timeously reported to the project manager to allow time for ordering
• Maintaining a good customer relationship with all Commercial Clients
• Overtime work required from time to time

Minimum qualifications and experience:

• Matric or equivalent
• Minimum 2 years admin experience
• Financial background/experience essential
• Have some Accounting systems experience ie. SAP
• Experience/ Knowledge of doing Quotations
• Knowledge of Listener
• Knowledge of Technical Coordination
• Knowledge of Project Coordination
• Computer Literate (MS Office, Outlook)
• Typing speed of 45+wpm

Skills and Attributes:

• Customer focused
• Time Management
• Interpersonal Savvy
• Technical / functional skills
• Timely decision making
• Planning
• Confident
• Excellent communication and presentation skills
• Drive for results / consistent deliverer
• Business acumen / strategic vision
• Agility
• Accountability
• Collaborative
• Resilience
• Work under pressure in a fast moving growth environment
• Action Oriented
• Priority setting
• Approachability
• Integrity and Trust
• Informing

Deadline:26th February,2026

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Overall purpose of the job:

• Receive completed pick slips from relevant warehouse personnel. Data capture correct equipment on database for stock allocation on jobs. Receiving of stock. Filing of relevant pick slips after processing. Posting of stock receipts in ERP system. Updating of GRV register. Assist with stock take during month end, Adhoc duties as and when required

Duties & Responsibilities:

• Ensure all picks slips are executed daily.
• Stock receipts processed daily.
• Ensure paperwork is filed according to the pick slip register.
• Stock reduction.
• Ensure to keep the warehouse admin area clean.
• Ensure all GRV documents are processed.

Minimum qualifications and experience:

• Matric / Grade 12
• Experience in a warehouse environment beneficial.
• Data Capturing
• Excel / Microsoft Office
• SAP – Will be an advantage

Attributes:

• Attention to detail
• Able to work under pressure
• Good people skills
• Able to work in a team
• Fast Learner
• Time management
• Accuracy

Deadline:26th February,2026

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Job Overview:

• The overall purpose of this position is to seek new business through networks, forge and sustain good relations with clients as well as maintain and grow own existing client base by offering a complete end to end integrated risk mitigation solution.
• The incumbent’s role would be to design, cost, propose and present complex integrated security solutions to both existing and new clients which represents the full spectrum of not only the Commercial offering but also the Group’s offering.

Essential Duties & Responsibilities:

• Accountability for client growth and proactively increasing turnover through own existing client base as well as new clients
• Ensure Revenue targets are met by achieving planned sales goals. Targets may vary as per business requirement and at management discretion.
• Securing profitable new business.
• Attending to potential clients in different areas of responsibility
• Addressing and resolving client's queries promptly and satisfactorily.
• Physically conducting site surveys for all security requirements
• Personally designing and costing the complete solution offering
• Preparing and presenting complex proposals.
• Ensuring that quotations are submitted timeously to clients. 
• Building and maintaining professional relationships with clients
• Planning, budgeting, co-ordinating and attending to client's requirements.
• Assisting with marketing related issues. 
• Compiling and submitting weekly and monthly management reports.
• Acquiring thorough in-depth trade and competitor knowledge
• To ensure that all contracts and quotations are completed accurately and in full, with necessary drawings and or technical addendum’s to be attached
• Ensure timeous submission of all paperwork to ensure enough time allowed to source any non-standard stock items.
• Ensure only approved equipment in accordance with company policies are sold
• Identify and develop sales opportunities, incorporating extensive cold calling activities, in order to maximise growth within a specific market

Behavioural Competencies:

• Excellent verbal & written communication skills
• Excellent customer service skills
• Computer literate
• Excellent telephone skills
• Adaptability
• Motivation
• Negotiation
• Persuasiveness
• Presentation skills
• Resilience
• High level of Integrity

Minimum Qualifications and Experience:

• Post Matric qualification or equivalent
• Senior Sales experience in security industry essential
• Computer Literate (MS Office, advanced Excel, PowerPoint)
• Professional and well presented at all times
• Ability to work under pressure and for extended hours, if required
• Must be prepared to travel
• Valid driver’s license
• Reliable car
• PSIRA grading for position – Grade B (Company Requirement)

Deadline:23rd February,2026

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• The above position is vacant at our Worcester Branch. The overall purpose of this position is to collect and deliver clients’ money and provide proof of delivery and collection.

Minimum Requirements:

• Clear criminal record
• PSIRA accredited with a minimum Grade C qualification
• Cash in Transit (CIT) certificate
• Firearm competency – with a minimum handgun (for business purposes) qualification
• At least 2 years’ experience in security industry or similar role (Advantages at FSG)
• Valid driver’s license is an advantage
• Able to work under pressure
• Physically fit 

Job Specification:

• Full responsibility for collecting and delivering clients’ money
• Receiving, sorting and distributing consignments
• Report all delays to the Operations Manager immediately
• Incident prevention and reporting
• Maintain radio contact with controllers
• Take preventative action towards any suspicious activity

Other Personality Attributes and core competencies:

• Must be honest and reliable
• Must have good verbal and language abilities
• Must be assertive
• Pay attention to detail
• Customer service and relations
• Quality assurance
• Willing to work overtime
• Willing to travel
• Alertness
• Energetic, injury free and in good health

Deadline:6th March,2026

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• The above position is vacant at our Worcester Branch. The overall purpose of this position is to transport Crewman and Custodians to collect and deliver clients’ money and provide proof of delivery and collection.

Minimum Requirements:

• Clear criminal record
• PSIRA accredited with a minimum Grade C qualification
• Cash in Transit (CIT) Certificate
• Firearm competency – with a minimum handgun (for business purposes) qualification
• Valid drivers license - code C1 (minimum) and a valid PDP
• At least 2 years’ experience in security industry or similar role (Advantageous at FSG)
• Able to work under pressure
• Physically fit

Job Specification (not totally inclusive):

• Full responsibility and accountability for collecting and delivering clients’ money
• Report all delays to the Operations Manager immediately
• Incident prevention and reporting
• Maintain radio contact with controllers
• Take preventive action towards any suspicious activity
• Conduct vehicle audit and complete checklist
• Drive vehicle responsibly and complete documentation of accidents/ incidents

Other Personality Attributes:

• Must be honest and reliable
• Must have good verbal and language abilities
• Must be assertive
• Must be self-motivated
• Pay attention to detail
• Customer service and relations
• Quality assurance
• Willing to work overtime
• Willing to travel

Core Competencies:

• Self-development
• Communication skills
• Customer focus
• Team Work

Deadline:6th March,2026

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• The above position is vacant at our Worcester Branch. The overall purpose of this position is to load, balance, maintain, secure & attend to Client ATMs.

Minimum Requirements:

• Clear criminal record
• PSIRA accredited with a minimum Grade C qualification
• Cash In Transit (CIT) certificate
• Firearm competency – with a minimum handgun (for business purposes) qualification
• At least 2 years’ experience in security industry or similar role (Advantages at FSG)
• Experience in Custodian work (loading of ATM’s) is an advantage
• Computer literate
• Valid Driver’s license is an advantage
• Able to work under pressure
• Physically fit

Job Specification:

• Loading of all ATMS on a daily basis
• Securing and accounting for all cash transactions on a daily basis
• Attend to all technical; faults on the ATM
• Balancing and accurate cash transaction handling
• Ensure all clients assets are secured at all times
• Ensure all key procedures are followed at all times
• Complaint in trans track scanning operations
• Client interactions and assistance

Other Personality Attributes and core competencies:

• Must be honest and reliable
• Must have good verbal and language abilities
• Possess numeric skills
• Must be assertive
• Must be self- motivated
• Customer service and relations
• Quality assurance
• Willing to work overtime
• Willing to travel
• Alertness
• Self-development
• Communication skills
• Customer focus
• Team work
• Able to follow instructions accurately

Deadline:6th March,2026