Job Vacancies at Mukuru

About the Role

• We’re looking for a detail-driven and commercially minded Treasurer – Wallet to join our Finance team. In this role, you’ll be responsible for monitoring and managing wallet liquidity, ensuring all accounts are adequately prefunded and operational at all times.
• You’ll work closely with internal teams and external partners to support smooth financial operations, manage risk, and provide meaningful treasury insights that enable Mukuru to scale confidently.

What You’ll Be Doing

Cash & Liquidity Management

• Monitor wallet and partner accounts to ensure sufficient prefunding and liquidity
• Support daily, weekly, and longer-term cash flow forecasting to identify funding gaps
• Assist in managing surplus cash to maximise returns while minimising risk

Treasury Operations & Risk

• Support the implementation and monitoring of financial risk management strategies
• Develop a strong understanding of financial and operational risks
• Assist in creating and maintaining treasury policies, procedures, and controls

Stakeholder & Partner Management

• Build and maintain strong relationships with banks, pay-out and pay-in partners
• Liaise with auditors and third-party service providers
• Attend new product launch meetings and document treasury-related requirements

Reporting & Data Insight

• Support the Treasury Manager with report generation and analysis
• Maintain accurate administration of treasury accounts with external partners
• Develop an understanding of data flows, dependencies, and system structures across teams

Collaboration & Teamwork

• Work closely with Finance, Treasury, and business stakeholders
• Contribute to team goals through collaboration, reliability, and shared accountability

What You’ll Bring

Qualifications & Experience

• Grade 12 or equivalent (Essential)
• BCom Accounting qualification (Essential)
• SAICA Articles (Desirable)
• Minimum 3 years’ experience in Treasury (Essential)
• Experience in a multinational or FinTech environment (Advantageous)

Skills & Knowledge

• Strong understanding of accounting principles
• Advanced Excel and MS Office proficiency
• Strong analytical, problem-solving, and decision-making skills
• Excellent organisational, time management, and multitasking abilities
• Clear and confident written and verbal communication skills
• Knowledge of Mukuru products and systems (Advantageous)

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• An exciting opportunity has become available for a Territory Sales Supervisor - China Market to join the Mukuru team in Johannesburg.
• To provide oversight on retail sales and drive sales to individuals, corporates, enterprise sales in all China sending countries.
• The Sales Lead reports directly to the Sales Manager-China Market. This position is responsible for: a. generating sales through agent army, b. marketing the enterprise and corporate products and all other Mukuru products, this involves marketing collateral in all sending countries, c.
• Pushing brand awareness and managing brand across partnerships and verticals, d. internal liaison for SMH and Group Marketing, e. grow transactions for products that sit in all China sending countries f.
• Sales and market relevant operation & implementation to support sales and marketing g. Travel domestically and internationally to expand China market and work closely with country managers.

Duties and Responsibilities (include but is not limited to):

• Providing advice and guidance to agents
• Analyse and monitor transaction statistics
• Motivate and strategize on how to incentivise the agent army
• To activate agents for new corridors
• To ensure sufficient stock of marketing collateral is available
• Engage with potential customers and market the enterprise product.
• Custodianship of the Mukuru brand and maintenance of that standard.
• Engaging with ex-pat communities to understand their remittance needs
• Establish the viability of potential new corridors
• Engage new biz dev and projects regarding new potential corridors
• Conducting marketing research and write reports in BIP markets
• Conduct multiple domestic and international visits to sales agents
• Conduct filed work in all China sending countries
• Conduct various activations on requests
• Manage the stock and marketing collateral
• Manage the sales budget effectively
• Monitor targets and budgets to ensure alignment
• Curate weekly sales statistics
• Gather and present location specific information on sales
• Generate weekly travel plan
• Generate weekly report
• Liaise with HR to resolve any staff issues
• Solve escalated queries
• Assist with recruitment of new sales agents
• Ensure that all staff have sufficient training before commencing employment
• Liaise with community association
• Liaise with chambers of commerce
• Liaise with the relevant organizations

Key Requirements:

• Sales and Marketing qualification. (Essential)
• High School/Matric
• At least 5 years sales experience, of these, 2 years should be at managerial level (Essential)
• English & Chinese (essential - fluency in speaking and reading)
• Experience in managing a Salesforce
• Experience in domestic and international travels
• Knowledge of sales and marketing principles
• Knowledge of how to generate marketing collateral
• Knowledge of marketing collateral
• Knowledge of procurement methodology
• Knowledge about market research and report

Additional Skills:

• Verbal and written communication skills in English
• Selling skills
• Time management skills
• Organisational & administrative skills
• Interpersonal skills
• Driving skills
• Language skills: Chinese

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• Mukuru is on the lookout for a Chinese/Mandarin speaking Territory Sales Agent and Branch Teller to join our team in Johannesburg.
• The main purpose of this role is to provide remittance disbursement services in a professional and efficient manner and provide oversight on retail sales and drive sales to individuals, corporates, enterprise sales within the assigned territory.
• The Territory Sales & Branch Teller reports directly to the Head of Branches. This position will generate sales through agent army, marketing the enterprise and corporate products and all other Mukuru products including marketing collateral in assigned territory. The position will be responsible to create and manage brand awareness to maximise return on marketing investments and sustainable relationships.
• This position is also responsible for processing remittance transactions in an accurate and professional way. They are required to carry out remittance operations in a legally compliant manner by checking the integrity of the documents provided and identify potential fraudulent documents.
• Internal Liaison takes place with the branch staff and agents. External liaison takes place with external customers.

Duties and Responsibilities (Include but is not limited to):

• Providing advice and guidance to customers
• Analyse and monitor transaction details
• Motivate and assist customers to transact with Mukuru
• To activate customers for new corridors
• Gather and present location specific information on sales
• To monitor whether sufficient stock of marketing collateral is available and report back
• Engage with potential customers and market the enterprise product
• Custodianship of the Mukuru brand and maintenance of that standard
• Welcome and greet customers in a professional manner
• Identify if the customer wants to collect money, send money or do an FX deal
• Collect and check the required documentation and scan clear copies
• Verify the current rate as given by ICFX and explain the rate to the customer
• Match customer name and ID before processing
• Capture all transaction details in ICFX
• Ensure all money is double checked and counted within view of cameras
• Count money with the customer and confirm the value together when selling FX
• Check that all notes are real when buying FX
• Print out and sign invoice/receipt, original filed away accurately and customer given the duplicate
• Archive invoices after 3 months
• Check validity of passport, proof of residence not older than 3 months and valid flight ticket within 90 days
• Refer customers to other agents if no proof of residence is available
• Escalate any suspicious documentation to branch manager before processing
• All new customers and high value customers must complete an Indemnity form
• Obtain daily password for safe every morning and retrieve own float
• Notify finance and receive a top-up if required to ensure sufficient stock levels
• Conduct a stock count at the end of each day
• Verify totals of stock match system by printing out slip from ICFX, capture actual stock totals, sign and send to Manager
• Capture shorts onto ICFX and notify manager
• Compile weekly and monthly spreadsheet reports
• Complete daily system tests on system, must achieve 100% or go back and try again
• Complete daily quiz and overall monthly quiz competition
• Submit monthly assignments timeously
• Attend quarterly training and test sessions
• Always provide professional customer service
• Give information based on the training received
• Maintain customer confidentiality
• Monitor and manage own targets
• Attend monthly performance meeting with Head of Branches
• Attend all required training courses for new products
• Improve Chinese language level and write monthly test designed by the head of branch

Key Requirements:

• Grade 12 - High school graduate
• Chinese language related certificate
• Understanding and Speaking of Mandarin (essential)
• 2 Years Customer Service Consultant experience within a financial institution
• 2 Years Sales experience within a financial institution
• 2 Years Chinese related work experience
• Knowledge of foreign exchange
• Knowledge of exchange control regulations
• Knowledge of FICA regulations
• Knowledge of money laundering
• Knowledge of Customer Service

Additional Skills:

• Verbal and written communications skills
• Organisational & administrative skills
• Interpersonal skills
• Analytical skills
• Sales Skills
• Chinese language Skill
• Driving Skills

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What You’ll Own

• Lead & Elevate Your Team
• Mentor and guide a team of 2–5 engineers.
• Create a culture of ownership, continuous improvement, and technical excellence.
• Conduct performance conversations that drive growth and engagement.
• Foster collaboration across engineering and business teams.
• Drive Technical Excellence
• Take end-to-end technical ownership of CashOps products and solutions.
• Lead architecture decisions using .NET Core, microservices, domain-driven design, and hexagonal architecture.
• Ensure high-quality, secure, and scalable code.
• Champion CI/CD best practices and modern engineering standards.
• Deliver with Impact
• Collaborate closely with Product Owners, Business Analysts, DevOps, and Test Analysts in an Agile/Scrum environment.
• Balance technical priorities with business needs.
• Influence cross-team alignment and negotiate trade-offs when required.
• Continuously optimise processes to improve efficiency and delivery speed.

What You Bring

• Proven experience as a Senior Software Engineer or Team Lead.
• Strong hands-on expertise in .NET Core and microservices architecture.
• Solid understanding of domain-driven design and hexagonal architecture.
• Experience with Git, GitLab, or GitHub.
• Strong knowledge of Agile and Scrum methodologies.
• Ability to collaborate effectively with DevOps and cross-functional teams.
• A proactive, solution-driven mindset with strong ownership.

What Makes This Role Exciting?

• You’ll shape critical CashOps systems that directly impact financial operations.
• You’ll influence architectural decisions at scale.
• You’ll grow and develop talented engineers.
• You’ll work in a high impact fintech environment solving real-world challenges.

Core Competencies

• Technical Leadership
• Architectural Thinking
• People Development & Coaching
• Agile Delivery Excellence
• Cross-Team Collaboration
• Process Optimisation
• Ownership & Accountability

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• We’re looking for a Software Engineering Manager who thrives at the intersection of technology, leadership, and purpose. If you love building high-performing teams, shaping scalable systems, and solving complex challenges at scale — this could be your next chapter.

What You’ll Do

Lead with Purpose

• Inspire and guide engineering teams with clarity, empathy, and technical credibility.
• Translate business strategy into scalable technical direction.
• Drive alignment across multiple workstreams while balancing speed, stability, and innovation.

Build & Grow High-Impact Teams

• Develop engineers through coaching, mentorship, and meaningful feedback.
• Create a culture of accountability, ownership, and continuous learning.
• Champion diversity, inclusion, and psychological safety within your teams.

Drive Engineering Excellence

• Shape and evolve system architecture to support growth, resilience, and scalability.
• Elevate engineering standards, best practices, and delivery processes.
• Identify opportunities for automation, optimisation, and technical innovation.
• Partner closely with Product, DevOps, and cross-functional leaders to deliver impactful solutions.

Attract & Retain Top Talent

• Hire exceptional engineers who raise the bar.
• Foster an environment where engineers feel challenged, supported, and inspired.
• Promote open communication and transparent decision-making.

What We’re Looking For

• 10+ years in software development, with experience leading engineering teams.
• Strong architectural and system design expertise.
• Proven experience delivering complex solutions at scale.
• Deep understanding of Agile, Scrum, and modern SDLC practices.
• Experience managing multiple teams or large cross-functional initiatives.
• Relevant IT degree/diploma in Computer Science or related field.

Key Competencies

• Strategic Technical Leadership
• Architectural Thinking & Scalability
• People Development & Coaching
• Problem-Solving & Decision-Making
• Stakeholder Collaboration
• Process Optimisation & Delivery Excellence

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• As a Real Time Analyst, you are the nerve centre of the Contact Centre — monitoring live performance, anticipating pressure points, and making real-time decisions that protect service levels, efficiency, and customer satisfaction. You work where data meets action, ensuring the right people are in the right place at the right time.
• This role is perfect for someone who thrives in fast-paced environments, enjoys analysing patterns as they happen, and has the confidence to influence operational decisions in real time.

Your Mission

• To actively monitor and manage real-time contact centre performance, ensuring service levels are achieved through proactive workforce decisions, clear communication, and insightful reporting.

What You’ll Be Doing

Real-Time Monitoring & Decision-Making

• Monitor live queues, volumes, and service levels across all contact centre channels.
• Track agent adherence, occupancy, shrinkage, and performance against schedules.
• Drive real-time adherence by aligning expected capacity with actual performance.
• Identify risks early and take corrective action to protect SLAs and customer experience.

Communication & Stakeholder Engagement

• Communicate live volume trends, risks, and changes to Contact Centre leadership and teams.
• Call out intraday adjustments and support routing or skill changes when required.
• Build strong working relationships with team leaders and operational stakeholders.

Workforce & Operational Support

• Support the Workforce Manager with intraday management and workforce initiatives.
• Assist with routing changes, special projects, and operational interventions.
• Take ownership of assigned workforce-related tasks and improvement initiatives.

Reporting, Analysis & Insight

• Compile daily, weekly, and monthly performance reports.
• Analyse adherence, shrinkage, occupancy, and efficiency metrics.
• Provide actionable recommendations to reduce overheads and improve customer experience.

Professional Development & Accountability

• Monitor and manage personal performance targets.
• Attend KPI, performance, and feedback sessions.
• Complete required compliance, refresher training, and development activities.

What You Bring

Qualifications

• Grade 12 or equivalent (Essential)
• Degree or Diploma (Advantageous)

Experience

• 1–2 years’ Contact Centre experience (Essential)
• Exposure to Financial Services, Fintech, or Sales environments (Advantageous)

Technical Knowledge & Skills

• Workforce Management tools (Advanced)
• Forecasting and schedule interpretation (Advanced)
• Real-time adherence and intraday decision-making (Advanced)
• Performance analysis and contact centre metrics (Advanced)
• Strong typing, computer, and reporting skills

Core Competencies

• Strong decision-making and problem-solving ability
• High attention to detail and analytical thinking
• Excellent verbal and written communication
• Time management and adaptability under pressure
• Team collaboration and active listening

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• At Mukuru, we believe procurement is more than just buying — it’s about building partnerships, unlocking value, and making data-driven decisions that support long-term growth. We’re looking for a Procurement Analyst to join our innovative finance team and help transform procurement from a tactical function into a strategic powerhouse.
• If you’re a curious problem-solver with a love for data, process optimisation, and modern tools, this role gives you the perfect platform to drive change, efficiency, and value.

Your Mission as a Procurement Analyst

• You’ll play a key role in analysing procurement data, optimising vendor processes, automating reporting, and influencing strategic sourcing. Working closely with the Group Purchasing Manager and cross-functional teams, you’ll bring clarity and structure to complex procurement decisions — and help drive Mukuru’s vision forward through smarter, faster, and more cost-effective buying.

What You’ll Be Doing

Data Analysis & Insights

• Develop and maintain detailed spend analytics and dashboards
• Provide insights to support strategic sourcing, budgeting, and supplier performance reviews
• Use tools like SQL, Python, Power BI, or Tableau to transform raw data into smart decisions
• Build automated procurement reporting systems that improve speed and visibility

Process Optimisation

• Evaluate and refine procurement processes to increase efficiency and reduce costs
• Streamline the vendor list and optimise workflows aligned with Delegation of Authority (DoA)
• Identify opportunities for automation and implement innovative procurement tools

Project & Stakeholder Support

• Support strategic sourcing initiatives, contract negotiations, and sourcing events
• Collaborate with internal departments to gather procurement requirements and reconcile spend data
• Assist with ERP integrations, dashboard development, and continuous improvement projects

What You’ll Need to Succeed

Education

• Bachelor’s Degree or Advanced Diploma in Procurement, Business, Supply Chain, Economics, or Analytics (Essential)
• Postgraduate Degree in Industrial Engineering, Computer Science or CIPS qualification (Advantageous)

Experience

• 3–5 years in procurement analytics, reporting, spend analysis, contract support, or supply chain
• Experience in fintech or fast-paced tech-driven environments is a plus

Tech & Tools, You’ll Use

• Advanced Excel (VLOOKUPs, Macros, Power Query)
• Power BI / Tableau (Data visualisation)
• Python, SQL, or R (Data analysis & automation)
• ERP systems like NetSuite and Fraxion
• Project tools such as Asana or MS Projects

Key Competencies

• Analytical thinking & problem-solving
• Attention to detail with numerical accuracy
• Strong planning and organisational skills
• Effective communication and stakeholder engagement
• Systems thinking and a continuous improvement mindset
• Ability to turn complex data into actionable insights

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Role Purpose

• To elevate Mukuru’s brand reputation by leading strategic public relations, media communications, internal communications, and corporate events. This role ensures consistent messaging, strong stakeholder engagement, and supports an informed and connected workforce across all Mukuru corridors.

Role Context

• Mukuru operates in a fast-paced, high-growth fintech environment. The PR & Communications Manager will collaborate with cross-functional teams and engage senior leadership to develop and execute impactful external and internal communication strategies. This role requires a confident communicator with strong media relationships, innovative thinking, and the ability to proactively manage the brand’s image across multiple markets.

Key Responsibilities

External Communications

• Develop and implement PR strategies to enhance brand visibility and support business objectives
• Draft press releases, speeches, thought-leadership pieces, and campaign communications
• Monitor industry trends and media coverage; recommend improvements to plans
• Act as company spokesperson as needed and ensure consistent brand messaging
• Develop crisis communications protocols and manage reputation-related responses

Media Relations

• Build and maintain relationships with key media and industry influencers
• Secure media coverage across digital, print, and broadcast platforms
• Prepare executive leadership for media engagements through coaching and briefing documents
• Serve as primary liaison for all media queries, including during crisis scenarios

Internal Communications

• Draft and distribute internal communications, newsletters, updates, and announcements

Communications Reporting

• Track, measure, and analyse communications and PR campaign performance
• Prepare and present communication impact reports to leadership

Stakeholder Management

• Foster strong relationships with internal business units, executives, and external partners
• Manage external PR agencies and ensure alignment on key initiatives
• Engage with senior leaders to shape communication messaging and strategic discussions

Team Leadership

• Manage and develop the communications team
• Set performance goals and provide ongoing coaching and support

Required Qualifications & Experience

• Bachelor’s Degree or Advanced Diploma in Communications, Public Relations, Journalism, Marketing, or related field
• 5+ years public relations & media communications experience (preferably in fintech/financial services)
• 3+ years internal communications experience in medium to large organisation
• Experience managing crisis communications and copywriting
• Demonstrated experience engaging senior executives and media stakeholders

Skills & Competencies

Technical Skills

• Knowledge of global financial markets and fintech trends
• Proficiency with communication platforms, media tools, and reporting software
• Strong copywriting and content production skills
• Project management capability

Core Competencies

• Excellent written & verbal communication
• Strategic and innovative thinking
• Stakeholder influence and relationship-building
• Results-driven mindset and strong problem-solving
• Ability to adapt in a fast-paced, change-driven environment
• Strong teamwork and leadership

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The Opportunity

• We’re looking for a Marketing Coordinator who’s ready to dive into a fast-moving, dynamic environment and help bring our brand to life across Africa.
• In this role, you’ll work closely with the Brand Manager and regional marketing teams to execute campaigns, coordinate creative production, and ensure our marketing efforts are delivered on time, on budget, and on brand.
• If you’re a detail-driven multitasker with a flair for creativity and a passion for purpose-led marketing, this is your chance to make your mark at one of Africa’s most exciting FinTech brands.

What You’ll Do

Campaign Coordination & Execution

• Document and manage campaign briefs, outlining objectives, audiences, messaging, and key metrics.
• Coordinate with internal teams and external partners to produce engaging digital and traditional marketing assets — from social media content and landing pages to print and event materials.
• Monitor campaign performance and collaborate with the team to make real-time optimisations.
• Prepare post-campaign reports that highlight insights, results, ROI, and recommendations.

Brand & Content Support

• Ensure all marketing collateral and business documents are accurate, up-to-date, and compliant with brand guidelines.
• Assist the Brand Manager in the creative process, contributing fresh ideas and supporting execution across channels.
• Stay informed about market trends and competitor activity to keep Mukuru’s brand ahead of the curve.

Administration & Financial Support

• Manage and upload all marketing invoices, ensuring timely and accurate processing.
• Keep all artwork, design files, and campaign documents well-organised and accessible.
• Support reporting, documentation, and cross-functional communication for the Marketing team.

Performance Tracking & Delivery

• Ensure 100% on-time campaign delivery, aligned with approved budgets and timelines.
• Track live campaign performance (including UTMs, pixels, call centre and agent tracking) and flag issues or variances.
• Maintain zero brand compliance issues across all assets and campaigns.
• Collaborate with internal partners and vendors to achieve stakeholder satisfaction scores ≥8/10.

What You’ll Bring

Education:

• A tertiary qualification in Marketing, Communications, or Business (Essential).

Experience:

• Minimum 3 years’ experience in a marketing or administrative role (Essential).
• Experience in financial services, telecoms, or fast-paced consumer industries (Desirable).

Knowledge:

• Understanding of core marketing principles and campaign workflows.
• Familiarity with social media platforms, online advertising, and CRM tools.
• Working knowledge of media and communications processes.

Skills:

• Excellent verbal and written communication skills.
• Strong organisational, administrative, and time management abilities.
• Skilled in Microsoft Office Suite and digital marketing tools (social media management, analytics, or CRM platforms).
• A keen eye for detail, accuracy, and brand consistency.
• Basic data analysis and reporting skills.

You’ll Thrive Here If You Are:

• A creative doer who loves bringing ideas to life.
• A planner and multitasker, comfortable juggling projects and deadlines.
• Curious, always learning and staying up to date with the latest marketing trends.
• A team player who collaborates, communicates, and delivers.
• Passionate about purpose-driven marketing that makes a real difference.

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Role Purpose

• Are you passionate about growth, innovation, and building products that truly impact people’s lives? As a Market Developer, you will play a key role in sustainably growing Mukuru’s Wallet & Value-Added Services (VAS) business.
• This role is all about expanding market presence, unlocking new opportunities, strengthening partnerships, and driving adoption of Mukuru’s digital financial solutions.
• You’ll work cross-functionally, think commercially, and be hands-on in executing strategy—turning insights into action and opportunities into results.

What You’ll Be Doing

Drive Market Growth & Penetration

• Lead customer acquisition, retention, and increased usage of Wallet & VAS products in assigned markets
• Act as the Wallet & VAS ambassador—building strong visibility and share of mind
• Enable and train sales and marketing teams on effective value-based selling
• Ensure customer benefits and product features are clearly and consistently communicated
• Strengthen and optimise distribution channels

Execute Strategic Projects

• Coordinate and manage cross-functional projects aligned to business strategy
• Track daily progress, manage priorities, and resolve delays proactively
• Ensure projects are delivered on time, within scope, and with measurable outcomes
• Identify and escalate risks, resourcing needs, or dependencies where required

Develop New Business Opportunities

• Identify new products, services, and partnership opportunities
• Assess opportunities for commercial, strategic, and legal viability
• Prepare and present compelling business cases for approval
• Build relationships with potential partners and negotiate mutually beneficial agreements
• Support or lead implementation of approved opportunities

Commercial & Partner Management

• Support budgeting and market performance reporting
• Conduct pricing reviews and contribute to pricing strategy
• Manage partner relationships, negotiations, and ongoing commercial engagements

Market & Industry Intelligence

• Monitor market trends, customer needs, and regulatory changes
• Analyse competitor offerings, pricing, and business models
• Translate insights into actionable recommendations

Personal & Professional Development

• Participate in weekly KPI and monthly performance reviews
• Attend product training and development programmes
• Take ownership of continuous learning and growth

What You’ll Bring

Knowledge

• Payments, remittances, and digital financial services
• Sales and marketing processes (B2C & C2C)
• Commercial agreements and contracts
• Operating licences and regulatory environments

Skills

• Strong communication and interpersonal skills
• Sales and negotiation ability
• Analytical and problem-solving mindset
• Excellent organisation, time management, and attention to detail
• Self-driven, resilient, and results-oriented

Experience & Education

• 0–1 year of work experience (business development experience advantageous)
• Exposure to financial services is desirable
• Grade 12 (essential)
• Relevant tertiary qualification (essential)

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• At Mukuru, procurement isn’t just about placing orders — it’s about enabling the business to move fast, stay compliant, and deliver value at scale.
• We’re looking for a proactive and detail-driven Junior Buyer to join our Group Procurement team. If you enjoy working with data, coordinating with suppliers, and ensuring things happen on time and within budget — this role is for you.
• You’ll play a key part in keeping operations running smoothly by managing purchase orders, expediting deliveries, and ensuring procurement processes are executed efficiently and compliantly across the Group.

What You’ll Be Responsible For

Tactical Procurement Execution

• Convert approved requisitions into accurate and compliant purchase orders.
• Ensure orders align with negotiated contracts, pricing, and service levels.
• Obtain and compare quotations to support sourcing decisions.
• Execute procurement activities in line with Group policies and governance.

Purchase Order & Expediting Management

• Actively manage and track open purchase orders.
• Follow up with suppliers to ensure on-time delivery.
• Resolve delays, discrepancies, and order-related issues.
• Expedite outstanding invoices and support monthly AP closure.

Supplier & Stakeholder Coordination

• Serve as the tactical procurement contact for assigned entities.
• Liaise with suppliers on order confirmations and delivery timelines.
• Work closely with Finance to resolve three-way match issues (PO, invoice, receipt).
• Support supplier onboarding and compliance documentation.

Reporting & Continuous Improvement

• Maintain accurate procurement data and reporting.
• Contribute to spend tracking and supplier performance insights.
• Identify recurring issues and recommend process improvements.
• Support audit requirements and governance reporting.

What You Bring

• 1–2 years’ experience in a Procurement or Supply Chain environment.
• Experience working with stakeholders and suppliers.
• Understanding of compliance policies and procurement governance.
• Exposure to ERP or procurement systems.
• Relevant qualification in Supply Chain, Procurement, Business, Finance, or similar.
• CIPS accreditation or progress toward it is advantageous.

Key Skills & Competencies

• Strong attention to detail and administrative accuracy
• Solid understanding of purchase order processes
• Basic spend analysis and quotation evaluation
• Ability to manage multiple priorities
• Analytical thinking and data interpretation
• Supplier communication and coordination
• High integrity and professionalism