Graduate Administrator at PPS

Qualification:

• Matric

Experience:

• At least 2 years’ experience in the financial services or Life Assurance industry in an administrator role.

Duties and Responsibilities

• Uploading and follow up of the following queries:- premiums, change of beneficiary, debit orders, letters of authority, change of broker, amendments, change of DOC, change of details, claims.
• Checking & Capturing of applications.
• Within 4 hours of being received.
• With a 95% accuracy level.
• Support functions include performing daily routine procedures.T
• To monitor Incompletes and Service Request and communicate outstanding on applications.
• To communicate outstanding requirements after request has been uploaded.
• To complete an annual assessment on appropriate systems.
• Providing administrative backing to the Graduate Advisors.
• Providing quotations and statements of benefits to Graduate Advisors.
• Take ownership of service level standards and ensure they are achieved consistently.
• Ordering necessary forms and brochures for office when needed