The Export Credit Insurance Corporation of South Africa (ECIC) was established 20 years ago, in July 2001.
The ECIC provides insurance that enables South African exporters to offer their services and products on the international markets, with particular focus on Africa and other emerging markets that are considered too risky by conventional insurers. Its...
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Serve as the initial contact for users of all IT supported systems, applications and services in operation;
Administer, maintain, service and support approximately 90 end users;
Hardware setup and support (including monitoring and updating inventory of computer equipment), PC’s, printers, wireless network, switches and cabling;
Software installation and support for various operating systems (Windows 10, Windows Server), Office 365 productivity and collaboration tools, SharePoint and Active directory;
Administer and maintain company's e-mail and internet facilities;
Ensure adequate backups (daily, monthly, yearly) are kept for critical data;
Maintain the anti-virus control procedures and ensure that the virus definition updates are downloaded and installed on all desktops;
Administering of new equipment or peripherals (quotes, orders, invoices);
Record and escalate any IT service interruptions;
Assist and be part of in ICT projects;
Provide weekly ICT reports (incidents and problem management);
Provide basic end user training
Qualifications
A minimum of Diploma in IT or MCSE (or equivalent), A+ and N+ certification. An ITIL foundation certificate is preferred, but not essential.
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