Handyman ~ WtrPrk - S at Sun International

Job Purpose

• Responsible for performing a variety of first-line repairs and maintenance tasks throughout the day. This includes, but is not limited to, carpentry, electrical work, plumbing, painting, HVAC, flooring, and general facility repairs.

Education

• Grade 12 or equivalent National Technical Certificate

Experience

• Minimum of 1 year of experience in general maintenance repair

Skills and Knowledge

• Initiative
• Attention to Detail and Quality
• Building Positive Working Relationships
• Customer Centricity & Stakeholder Focus
• Drive for Results
• Working experience with SHE legislation and standards
• Proficiency in the use and storage of tools and maintenance equipment
• First-line troubleshooting skills in areas such as:
  • Carpentry
  • Electrical
  • Plumbing
  • Painting
  • HVAC
  • Flooring
  • General facility repairs

Know How

• Knowledge required involves the practical application of work procedures and processes
• Planning is generally on a short-term basis (weekly) and within regular activity cycles
• Communicates, coordinates, and interacts with others in the value chain to achieve departmental SLAs
• Manages time and resources to achieve objectives effectively and on time

Problem Solving

• Interprets customer requirements in terms of available services and constraints
• Takes initiative in making decisions within well-defined procedures and authority limits
• Considers all facts, options, and possible outcomes prior to making decisions
• Works independently and is oriented towards solving customer queries

Accountability

• Takes ownership of requests and requirements
• Follows policies and procedures, operating in line with rules, regulations, system parameters, and internal controls
• Supervises progress, results, and service offered during shifts
• Interprets customer requirements and facilitates operational processes
• Refers problems outside parameters to the manager for resolution

Key Performance Areas

General, Equipment, Infrastructure, and System Maintenance

• Check in with the services office for scheduled jobs after each job completion and at the end of each workday
• Manage time effectively for jobs scheduled each day
• Prepare necessary tools and PPE for the day ahead
• Respond to requests for equipment and systems installations, repairs, and upgrades in line with scheduled repairs and preventative maintenance plans
• Conduct investigations and diagnose system or equipment faults
• Troubleshoot and complete routine and light repairs based on identified faults
• Inspect and audit supplies, machinery, and systems, addressing any risk areas
• Assist tradespeople with electrical, plumbing, or HVAC repairs
• Complete minor electrical repairs and maintenance (e.g., light bulbs, wiring, circuit breakers, fuses)
• Perform general carpentry tasks (e.g., woodwork, sanding, painting, cabinet building)
• Conduct general plumbing activities (e.g., fixing toilets, faucets, leaks)
• Perform facility and infrastructure repairs (e.g., doors, doorknobs, locks, broken tiles, floor polishing, staining, pressure washing, roofing, windows)
• Conduct system check-ups and perform preventative maintenance, escalating the need for major repairs
• Adjust system settings and conduct performance tests using specialized tools
• Keep management updated with feedback on repair and installation status and challenges
• Store and secure parts and tools according to regulations and SOPs

Maintenance Compliance

• Inspect and test systems to ensure compliance with safety regulations
• Store maintenance assets, technical stock, and parts according to regulations
• Maintain Personal Protective Equipment (PPE) in line with specifications and regulations
• Stay updated with the latest safety, health, and environmental regulations, and update skills according to new equipment, systems, and HVAC regulations
• Keep abreast of policies and procedures for installing, maintaining, and repairing HVAC equipment or machinery, including revised testing or installation procedures, and align practices accordingly