HC Associate at PwC South Africa

Responsibilities: 

Administration: 

• Action requests sent to SNOW and liaise with stakeholders to resolve queries. 
• Capture and submit accurate information on WD and other HC databases. 
• Check that information interfaces to downstream systems on a daily basis. 
• Extract various reports as and when requested. 
• Regular data clean-ups. 
• Telephonic confirmation of employment (external and internal). 
• Draft and distribute quality letters of employment, statements of work, master agreements, and various other staff contracts and letters. 
• Ensure compliance with the firm’s security policies and standard operating procedures. 
• Assist with the firm onboarding process. 
• Assist with bulk projects as and when required. 
• Action requests sent to the HC Operations and liaise with stakeholders to resolve queries. 
• Draft various contracts and letters (e.g. letters of employment, transfer contracts, bursary contracts, promotion letters, etc.). 
• Extract various reports as and when required by HC Operations Leaders. 
• Maintain HC Operations checklists for record and control purposes. 
• Draw regular data clean-up reports to ensure data integrity. 
• Ensure compliance with the firm’s security policies and standard operating procedures. 

HR Operations Support: 

• Provide comprehensive administrative support across various HR functions, including recruitment, employee onboarding, benefits administration, performance management, and offboarding. 

Employee Records Management: 

• Oversee the maintenance and accuracy of employee records in compliance with data protection regulations. 

Onboarding and Offboarding: 

• Coordinate the onboarding process for new hires, including preparing orientation materials and collecting required documentation. 
• Ensure that staff members are offboarded and signed off timeously. 

Data Reporting and Analysis: 

• Compile and generate HR Operations-related reports, analyse trends, and provide insights to support decision-making. 
• Utilise Workday and relevant tools effectively. 

Compliance and Policies: 

• Stay updated on HR-related laws and regulations related to employment contracts. 
• Facilitate the administration of employment contracts, as well as the signing of said contracts and maintaining the records. 

Process Improvement: 

• Identify opportunities to enhance HR processes, streamline workflows, and optimize efficiency. 

Qualification & Experience: 

Requirements: 

• Diploma in HR Management or Business Administration or related. 
• Minimum 1-2 years proven working experience as an HR administrator or in a similar HR support role. 
• Solid understanding of HR processes, policies, and best practices. 
• Proficiency in HRIS (Workday preferable) software and MS Suite. 
• Working experience on Service Now (SNOW) and MIE will be highly advantageous. 
• Discretion and integrity in handling sensitive HR information. 
• Ability to multitask and manage priorities effectively. 
• Problem-solving aptitude and a proactive approach to challenges. 
• Knowledge of employment laws and regulations is advantageous