Head Guide at Newmark Hotels

Job Advert Summary    

• Manage the Qwabi Game Reserve Field Guide Team in its entirety; and see to the implementation and management of all aspects regarding the reserve’s operations, in order to provide a holistic and memorable and authentic safari experience. Responsible for giving private guided tours.

Minimum Requirements    

• FGASA Professional Field Guide (NQF Level 3 or higher)
• Advanced Rifle Handling (ARH)
• Trails Guide Training (VPDA)
• Valid First Aid (Level 2 minimum)
• Valid PrDP
• Minimum 5 years’ guiding experience, with at least 2 years in a leadership role
• Strong knowledge of wildlife, ecology, and conservation
• Strong knowledge in animal handling
• Excellent guest interaction skills
• Passionate and pro-active towards personal growth and training
• Fire management capabilities
• Knowledge in poaching activities

Duties and Responsibilities    

• Manage the performance of the guiding department
• Maintain and manage the integrity of the guiding department
• Coordinate and communicate effectively with other departments to make sure that the total guest experience is enhanced
• Create and delegate duties within the department
• Allocate daily tasks for the guiding team
• Allocate vehicles and driving routes to your team as per the Guest allocation sheet
• Regularly check and maintain game drive vehicle performance
• Oversee and Manage the Guides Department (staff and vehicle fleet)
• Conduct Daily Game Drives
• Conduct Guided Bush Walks
• Host guests for morning tea and coffee and after game drive dinners
• Coordinate Guest Activity and Assist with Guest transfers / Airport Transfers if needed
• Assist around the camp in other departments e.g. maintenance when required
• Oversee vehicle Fleet as well as permits and Licencing
• Compile & manage Rangers / guides weekly roster.
• Ensure rangers conformance with code of conduct.
• Check and maintain Rangers equipment and stock
• Conduct Guided bush walks
• Game Viewer management - vehicle maintenance / inspections
• Assisting around the Lodge Extra activities / Site Inspections
• Assist the reserve department with maintenance, fencing, water, erosion control, alien plant control
• Assist the reserve with security by being vigilant and reporting any suspicion of poaching to the anti-poaching or security team

Deadline:21st May,2026