Hot Jobs at Newmark Hotels

Job Advert Summary    

• We are looking to appoint a dedicated and committed Field Guide/Trails Guide. An opportunity to work in a prestige Game Reserve in the Great Karoo. This is a fantastic opportunity to grow and gain experience as a guide, the role will not only be guiding and interpretation, but the successful candidate will also be expected to be involved with reserve work and assist with research in the conservation field

Minimum Requirements    

• FGASA NQF2/4 Theory
• Practical assessment complete.
• SAPS Competency certificate.
• Valid NDT registration.
• Valid PrDP license.
• Valid First Aid certificate.
• Previous experience as a Field Guide or in similar conservation research/qualification.
• Computer literacy skills including Excel, Word, Power point. Mapping programme an advantage.
• Fluent in English and Afrikaans spoken and written.
• Positive, passionate attitude and sense of responsibility
• 4x4 and off-road driving experience.
• Ability to work in a team environment.
• Excellent communication skills and the ability to interact with people from diverse backgrounds.
• Excellent organization skills, punctuality, commitment, and precision.
• Pro-activity, self-motivation, flexibility.

Duties and Responsibilities    

• Game Drives.
• Bush walks.
• Hosting of guests.
• Monthly reports.
• Reserve and General Maintenance.
• Prepare & present informative presentations.
• Monitoring of key species.
• Data collection.
• Assist with security.
• Willing to assist in all departments.

Deadline:20th May,2026

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Job Advert Summary    

• Manage the Qwabi Game Reserve Field Guide Team in its entirety; and see to the implementation and management of all aspects regarding the reserve’s operations, in order to provide a holistic and memorable and authentic safari experience. Responsible for giving private guided tours.

Minimum Requirements    

• FGASA Professional Field Guide (NQF Level 3 or higher)
• Advanced Rifle Handling (ARH)
• Trails Guide Training (VPDA)
• Valid First Aid (Level 2 minimum)
• Valid PrDP
• Minimum 5 years’ guiding experience, with at least 2 years in a leadership role
• Strong knowledge of wildlife, ecology, and conservation
• Strong knowledge in animal handling
• Excellent guest interaction skills
• Passionate and pro-active towards personal growth and training
• Fire management capabilities
• Knowledge in poaching activities

Duties and Responsibilities    

• Manage the performance of the guiding department
• Maintain and manage the integrity of the guiding department
• Coordinate and communicate effectively with other departments to make sure that the total guest experience is enhanced
• Create and delegate duties within the department
• Allocate daily tasks for the guiding team
• Allocate vehicles and driving routes to your team as per the Guest allocation sheet
• Regularly check and maintain game drive vehicle performance
• Oversee and Manage the Guides Department (staff and vehicle fleet)
• Conduct Daily Game Drives
• Conduct Guided Bush Walks
• Host guests for morning tea and coffee and after game drive dinners
• Coordinate Guest Activity and Assist with Guest transfers / Airport Transfers if needed
• Assist around the camp in other departments e.g. maintenance when required
• Oversee vehicle Fleet as well as permits and Licencing
• Compile & manage Rangers / guides weekly roster.
• Ensure rangers conformance with code of conduct.
• Check and maintain Rangers equipment and stock
• Conduct Guided bush walks
• Game Viewer management - vehicle maintenance / inspections
• Assisting around the Lodge Extra activities / Site Inspections
• Assist the reserve department with maintenance, fencing, water, erosion control, alien plant control
• Assist the reserve with security by being vigilant and reporting any suspicion of poaching to the anti-poaching or security team

Deadline:21st May,2026

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Job Advert Summary    

• The Butler is responsible for delivering an exceptional, personalised guest experience within a luxury villa environment. This role requires a refined attention to detail, anticipatory service, and a strong understanding of fine dining, etiquette, and discreet hospitality. The Butler acts as a key host and service professional, ensuring that every aspect of the villa operation runs seamlessly and reflects the highest luxury standards.

Minimum Requirements    

• Flexibility to work irregular hours, including evenings, weekends, and public holidays.
• Valid driver’s licence and confidence in driving when required.
• Ability to reliably travel to and from Hout Bay.
• Proven experience in luxury hospitality, preferably within a high-end villa, lodge, hotel, or private household environment.
• Background in Food & Beverage service or as a professional Butler is essential.
• Formal training or certification in butler services or hospitality is advantageous.
• Exceptional attention to detail and pride in presentation.
• Strong understanding of formal service, etiquette, and luxury hospitality standards.
• Excellent organisational, planning, and time-management abilities.
• Outstanding interpersonal and communication skills, with a calm and professional demeanour.
• Ability to remain discreet, composed, and solution-oriented under pressure

Duties and Responsibilities    

• Oversee and manage the day-to-day operations of the villa, ensuring flawless presentation and service at all times.
• Deliver highly personalised, intuitive, and anticipatory service tailored to each guest’s preferences.
• Coordinate and execute formal and informal table settings, fine dining service, and private in-villa dining experiences.
• Liaise with the kitchen, housekeeping, and management teams to ensure smooth service delivery and guest satisfaction.
• Maintain impeccable standards of cleanliness, organisation, and aesthetic presentation throughout the villa.
• Proactively manage guest requests, special occasions, and bespoke experiences.
• Ensure adherence to service standards, etiquette protocols, and brand expectations.
• Handle guest feedback with professionalism and resolve issues discreetly and efficiently.
• Assist with driving duties, errands, and logistics as required.

Deadline:20th May,2026

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Job Advert Summary    

• Maximize overall revenue and profit for all properties through development and implementation of effective inventory and pricing strategies based on future demand forecasts, current trends and historical data. Responsible, in conjunction with the Director of Revenue, for determining the optimal mix of business and managing distribution strategies on all channels to increase revenue and drive market share

Minimum Requirements    

• 3 – 5 years’ experience in Revenue Management
• Hospitality diploma/ equivalent preferable
• Ability to work in a pressured environment
• Willingness to travel when required
• Excellent communication skills
• Excellent attention to detail
• Excellent Planning and Organisational skills
• Computer Literacy: Opera PMS- On Prem and Cloud, Channel Managers, Word & Excel
• Strong guest centric approach
• Must be able to work in a team or independently
• Previous experience with revenue reporting and online travel agents
• Must have knowledge of forecasting and budgeting
• Must have an eye for detail

Duties and Responsibilities    
DAILY DUTIES

• Review daily pick up and loss reports received from properties. Analyse and explain any abnormalities
• Assist Sales, Group Reservations and Reservations with any rate enquiries/negotiations
• Assist Sales and Marketing with any rebate requests
• Check and respond to all emails
• Effectively manage any escalated queries that arise within or in relation to revenue management
• Complete any required reporting
• Work closely with the Sales Co-Ordinator to ensure all relevant information is being communicated across all departments and properties

WEEKLY DUTIES

• Attend and run weekly revenue meetings with the individual properties
• Complete any required reporting
• Maintain and evaluate statistical information for tracking and decision-making purposes
• Review and analyse business forecast and any anomalies

MONTHLY DUTIUES

• Complete any required reporting – Monthly Executive Summaries
• Ensure all reporting formats are updated and prepared for the coming month
• Review targets and performance of sales team and provide the team with feedback

ANNUAL DUTIES

• Take part in the annual budgeting process

ADHOC DUTIUES

• Assist the pre-opening team with collating relative information on the new potential property and market
• Research the potential of new revenue technology

RESPONSIBILITIES

• Oversee the day-to-day running of the revenue department
• Liaise with the Director of Revenue, property management and sales team regarding any possible peak or valley periods
• Maintain and distribute BAR rates and BAR database
• Maintain competitor rate analysis, events diary and promotions for all properties
• Timeous reporting and follow up of any problems
• Work with the Group Reservations Manager to ensure satisfactory room inventory, rate and compliance of rate codes

Deadline:20th May,2026

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Job Advert Summary    

• To deliver a seamless, professional, and welcoming guest experience through efficient luggage handling, safe guest transportation, and exceptional support to the Front Office team. Experience in driving vehicles is a main requisite. 

Minimum Requirements    

• Grade 12 (Matric) or equivalent
• Valid driver’s license (essential)
• Previous experience in hospitality or guest service environment preferred
• Good physical fitness (ability to lift and carry luggage)
• Basic knowledge of health & safety practice

Duties and Responsibilities    
Guest Experience & Service

• Provide a warm and professional welcome to all guests on arrival and departure.
• Escort guests to rooms and orientate them to lodge facilities and services.
• Assist with guest requests promptly and courteously at all times.
• Support the delivery of welcome drinks and towel service where required.
• Maintain a strong guest-focused approach, ensuring comfort and satisfaction throughout the stay.

Luggage Handling & Room Assistance

• Handle guest luggage safely and efficiently during arrivals and departures.
• Deliver and collect luggage to and from guest rooms.
• Store luggage securely in the designated luggage room.
• Conduct room checks on departure to identify any forgotten items.
• Manage and record lost & found items in line with lodge procedures.

Transport & Driving Duties

• Safely transport guests using golf carts or lodge/guest vehicles between reception, rooms, and public areas.
• Ensure vehicles and carts are clean, well-maintained, and charged/fuelled.
• Adhere to all safety standards and driving protocols within the reserve.

Operational Support

• Maintain daily checklists and ensure all assigned tasks are completed.
• Assist Front Office Manager / Duty Manager with stock counts and general support duties.
• Support interdepartmental coordination when rooming guests.
• Ensure cleanliness and organisation of luggage rooms, equipment, and work areas.

Teamwork & Communication

• Maintain clear and effective communication with Front Office and other departments.
• Work collaboratively to ensure smooth guest flow and operations.
• Report maintenance issues, guest concerns, or operational challenges promptly.

Key Competencies

• Strong customer service orientation
• Professional appearance and demeanour
• Good communication and interpersonal skills
• Attention to detail
• Reliability and punctuality
• Ability to work flexible hours, including weekends and public holidays

Deadline:16th May,2026