Head: Home Loans Sales Tshwane at Nedbank

Job Purpose

• The primary focus will be on driving sales performance within the Channel Sales - Home Loans in the Tshwane District, by balancing credit risk management, innovative solutions, and stakeholder relationships.
• You’ll lead a team of Regional Managers, ensuring their financial objectives are met while maintaining exceptional service through client engagement in line with Nedbank’s business strategy.

Job Responsibilities
Sales Leadership:

• Set aggressive sales targets for the home loans team.
• Monitor performance metrics, including conversion rates, loan disbursements, and portfolio growth.
• Motivate and guide managers to achieve individual and team goals.

Credit Risk Management:

• Evaluate credit applications and reviews rigorously.
• Identify credit risks by analysing financial, market, and business data.
• Recommend alternative financing solutions within the credit policy guidelines.

Stakeholder Engagement:

• Build and maintain strong relationships with clients, real estate agents, and other stakeholders.
• Manage client expectations while adhering to credit policies and relevant strategies.

Operational Excellence:

• Enhance policies and procedures to streamline processes.
• Adapt to industry changes promptly, adjusting credit policies as needed.
• Provide regular portfolio reviews to assess asset lending performance.

People Matters:

• Monitor the implemented Divisional EE and Transformation Plan, by ensuring deviations are corrected and targets are met.
• Participate in Nedbank culture-building initiatives.
• Align with business strategy and corporate social investment (CSI) efforts.
• Develop, implement, and measure the effectiveness of a strategy to build a unique organizational culture.
• Ensure divisional alignment with the leadership agenda.
• Manage direct reports’ performance and hold them accountable for their teams.
• Foster active talent management and succession planning strategies within the division.
• Participate in the recruitment and selection of senior staff.

Minimum Experience Level

• Minimum 5 - 8 years of experience in proactively managing and leading a sales team with a proven track record of exceptional performance a must within a Senior Management role.
• 5 or more years of Home Loan product sales experience to prospective customers a must
• The candidate must be transferable to other areas or another region in your business
• The candidate must have a sales performance rating of at least PERFORMING / 3 over the period of 2020 to 2023.
• The candidate must be a strategic thinker and coordinate tactics and strategies that will add value to your business.

Requirements

• NQF Level 7 or Higher in a Banking, Sales, Marketing, Banking, Financial or Business Management related field
• Management Development Programme
• Valid driver’s License and own reliable transportation

Technical / Professional Knowledge

• Change management
• Client service management
• Employee training/development
• Governance, Risk and Controls
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of project management
• Relevant Nedbank product knowledge
• Relevant regulatory knowledge
• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Customer Focus
• Energizing the Organization
• Entrepreneurship
• Inspiring Excellence
• Building Organizational Talent
• Cultivating Networks and Partnerships