Head, Intelligent Transformation – Global Markets Operations & Reconciliations at Standard Bank Group

About the Job

Job Description

• To transform the user experience of CIB Operations’ services through the prioritisation and execution of impactful and data driven solutions (Intelligent Process Model) to drive future relevance of business and optimisation of services in alignment with strategy.
• To steer and direct assigned portfolio and team to deliver against strategic objectives and thresholds to meet stakeholder expectations and contribute to delivery of CIB operations future relevance aligned to strategy. Translate knowledge of relevant future ready developments impacting assigned portfolio into tactics (building blocks) to prepare for anticipated changes to transform the portfolio.

Qualification

• First Degree: NQF Level 7 or equivalent relevant experience

Experience:

• 5-7 years demonstrated experience in applying understanding of insights, metrics, strategy and benefits realisation measure across the organisational value chain to demonstrate value of successful implementation of initiatives to meet stakeholder expectations.
• 5-7 years demonstrated experience either supporting or in the Global Markets Operations & Reconciliations teams, with tangible examples of driving impactful change.
• 3-4 years experience in demonstrating an ability to partner with internal and external stakeholders to identify and implement fit for purpose solutions delivering tangible business value aligned to the overall organisational strategy.
• 3-4 years demonstrated experience in aligning insights and trends to the overall strategic objectives to respond proactively to upcoming change while managing external and external challenges to promote the success of change.
• 3-4 years experience to guide and coach teams and stakeholders on identifying learning opportunities and continuous improvement and translating learning into practical and relevant solutions to create more impactful execution.

Behavioural Competency

• Exploring Possibilities
• Developing Strategies
• Adopting Practical Approaches
• Developing Expertise
• Convincing People
• Challenging Ideas
• Articulating Information
• Making Decisions
• Empowering Individuals
• Resolving Conflict
• Conveying Self-Confidence
• Showing Composure