Head IV: Executive Education Programmes (P5) (Johannesburg Business School) at University of Johannesburg

Job description

• You are invited to become part of the JBS journey, focusing on enabling and empowering people who want to grow and transform their future in the context of the Fourth Industrial Revolution (4IR). Digital transformation is the integration of digital technology into all areas of business, fundamentally changing how you operate and deliver value to customers. A particular focus of the position is to examine the business implications of established and emerging digital technologies and practices in a super-diverse world.
• To position the Executive Education department at the JBS as a global player in the field of executive development, both on an accredited and non-accredited basis; to achieve targeted revenue streams; to maintain and grow the quality and range of relevant product offerings within the ambit of the University’s key policies and processes – with the assistance of a highly functioning Executive Education team.  

The JBS wishes to appoint a Senior Manager with experience in a Business School environment, to manage and oversee the stakeholders and partnerships formed with the Executive Education & Programmes in the relevant fields as well as exposure in innovative solutions including in the following areas:

• Digital Transformation
• Corporate and Finance Strategy
• Innovation (including Entrepreneurship)
• 4IR Technologies
• Data science
• Financial Management
• Budgeting

Responsibilities:

• Develop, manage, and appraise direct reports: Programme Manager/Coordinator.
• In collaboration with the Programme Manager have oversight of the fair and adequate distribution of resourcesacross the programmes.
• Contribute to the recruitment process for Staff and adequate staffing to meet the operational needs of EE.
• Ensure compliance with HR systems and process HR forms in consultation with JBS HR manager and maintain personnel records; attend to disciplinary procedures and deal with conflict situations.
• Mentor/Coach direct reports and associated project teams and assist with building and maintaining productive team dynamics.
• Ensure a level of LEAN management and continuous improvement of core processes across the team by auditing critical functions and including new processes where necessary. Provide training where necessary.
• Craft a plan for EE aligned with the overall vision revisit the strategy often to adjust according to marketplace demand, economic changes, and resources.
• Work with the Dean, EE team; and Finance Manager, to maintain ongoing oversight of the strategy, making informed and necessary adjustments as required.
• Maintain overall responsibility for all academic administration processes.
• Have oversight of all EE processes and policies and ensure relevant amendments where necessary to allow for optimal and lean teamwork.
• Be an active participant on school committees (where applicable).
• Manage and maintain good relationships with relevant EE faculty (internal and external), UJ and JBS departments and clients. 
• Ensure relevance of programme offerings over time by keeping abreast of student and client evaluations and client’s changing needs.
• Keep abreast of trends in management education both nationally and internationally, to advise clients on most relevant offerings for their environment and training needs.
• Manage major student or client issues (such as plagiarism or client dissatisfaction) that may arise during programmes.
• Maintain contact with alumni and provide information about the latest news on Exec Ed.
• Proactively follow up on new clients.
• Attend and present at relevant national and international conferences and external events.
• Sit on external committees (when invited and where applicable) to understand the external environment, advise where appropriate and showcase the JBS.
• Remain abreast of national and international ratings surveys and take part in relevant surveys (FT and FM surveys).
• Review continually and develop and/or adjust the programme curricula in conjunction with Senior Director, EE Programme Team, Clients, the relevant JBS faculty.
• Manage new and renew Service Level Agreements with new and existing clients respectively;
• Build relationships with new and potential clients and manage and maintain existing relationships with clients.
• In collaboration with the Dean and Finance compile the annual departmental budget in line with Executive Education’s costing and pricing policies.
• In collaboration with the Programme Manager, ensure the maintenance of targeted margins by being aware of cost management.
• In collaboration with the Business Developer, ensure sales targets are being met, assist with lead generation, client presentations and closing deals
• Ensure the suite of offerings remain profitable and make key decisions, where necessary, around commencement of new offerings and/or closure of existing non-profitable offerings.
• Scrutinize quarterly reports from the Finance Manager to inform strategic programme decisions, where applicable, and inform budget and strategy for the subsequent year.
• Scrutinize overhead expenditure in collaboration with the Programme Manager and Finance and make applicable changes to ensure appropriate profit margin.
• Monitor purchasing transactions.
• Work closely with the Marketing Manager and Marketing Team to: Develop a robust marketing strategy for theExec Ed short courses. Interrogate marketing analytics for short courses and re-align the strategy if required; and
• Attend key external events to market the EE Department.

Minimum requirements

• A relevant MBA or Masters’ degree (NQF 9)
• At least three (3) to five (5) years' of management experience in a director level position required, ideally within a higher education environment.
• Strong networks within the private and public sector.
• Knowledge and experience in working in executive education in Africa and beyond.
• Executive education design and experience; and
• Demonstrated ability to build relationships and think critically.
• Experience in Business School marketing and business development.
• Work and experience in a Business School.
• Experience in running programmes, workshops and seminars.
• Networks in business, policy circles, and academia across Africa and global markets.
• Experience in budgeting and planning.
• A healthy publication record and research output that spans academia, applied research and media.
• Exposure in Master’s and Doctoral coordination

Competencies and Behavioural Attributes:

• Exceptional written and oral communication skills and the ability to adapt communication to a range of audiences.
• Strong interpersonal skills.
• Demonstrated ability to problem solve.
• Building and maintaining productive relationships.
• Excellent organisational, planning and multi-tasking skills.
• The ability to work autonomously with personal drive and energy and to take responsibility and be held accountable for role outcomes.
• A solid understanding of the higher education environment and adult learning principles and approaches.
• Excellent attention to detail whilst understanding the bigger picture and being able to communicate the same tosenior staff and external stakeholders.
• Excellent delegation skills.
• Flexibility, tenacity, resilience and assertiveness; and
• People Management.

Recommendations:

• A relevant Doctoral degree (NQF 10)
• Previous lecturing experience
• Experience as a Researcher
• Ability to actively undertake research, that could be published in high quality academic journals
• Commercial/corporate business experience will serve as a recommendation