Head Of Data - Cape Town at Mama Money

As our Head of Data you will:

• Act as the central point for all queries related to our data and as a key business thought partner for all departments (sales, marketing, customer experience etc.)
• Work alongside our Product and Development team to lead a cross-functional data team (data analysts / data engineers) and build and deliver on the data roadmap in collaboration with all stakeholders 
• Serve as the voice of the data, representing both our customers and agents trying to make their life easier 
• Build an AI first data strategy and implement that strategy
• Understand the data and knowledge needs across the organisation and work towards fulfilling them. We want to be in a place where everyone has access to the data they need, when they need it
• Provide interesting data insights on our products performance, focusing on all aspects, from customer acquisition, conversion, retention, commercial performance, user experience, etc
• Develop, scope and define backlog items that guide both your data team as well as present requests / guidance to the product and the Agile development team. 
• Solve data-related problems, make decisions and complete trade-off analysis to stay on track towards business deliverable commitments. 
• Assess value, analysis and dashboard development requirements and oversee the completion of tasks in regard to data analysis, self-service dashboards and data integrations. 
• Create and enforce policies for effective data management
• Formulate techniques for quality data collection to ensure adequacy, accuracy and legitimacy of data
• Devise and implement efficient and secure procedures for data handling and analysis with attention to all technical aspects
• Support others in the daily use of data systems and ensure adherence to legal and company standards
• Assist with reports and data extraction when needed
• Monitor and analyse information and data systems and evaluate their performance to discover ways of enhancing them (new technologies, upgrades etc.)
• Ensure that the necessary elements are in place so that digital databases and archives are protected from security breaches and data losses
• Troubleshoot data-related problems and authorize maintenance or modifications
• Evaluate data trends to enable decision making
• Assist with creating a data driven culture

About you:

• Proven experience as Data Manager
• Deep understanding and experience with AI, BI and Data Analysis methodologies.
• Excellent understanding of data administration and management functions (collection, analysis, distribution etc.)
• Familiarity with modern database and information system technologies
• Experience with one or more BI tools (Tableau, Power BI, Qlikview) 
• An analytical mindset with problem-solving skills
• Ability to work with cross-functional teams to deliver on a common goal.

Stakeholder management.

• Interpersonal skills and developing relationships with team members.
• Outstanding communication, presentation and leadership skills.
• Organizational and time management skills.
• A love for customers and how they interact with our products and services

It would be a bonus if:

• You have a technical background / extensive technical exposure.
• Previously built and AI first data strategy and implemented it.