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  • Posted: Jan 12, 2022
    Deadline: Not specified
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    Our vision is a Networked Society, where every person and every industry is empowered to reach their full potential. At Ericsson, we strive to connect everyone and everything. Because by being connected, people can take active part in the emerging global collaboration that is the Networked Society. Ericsson is the world’s leading provider of technology...
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    Head of Fintech - CU Digital Services

    About this opportunity

    Head of Fintech - Customer Unit (CU) Digital Services (DGS) is dedicated to one of our African Customers and is responsible for sales, delivery, operations, and financial result of Mobile Financial Services portfolio. Role is member of Middle East & Africa Digital Services Customer Unit leadership team

     

    What you will do

    • Be accountable for financial result of Mobile Financial Services portfolio for Customer Unit Digital Services.

    • Owns and conducts regular governance to drive operational and business excellence through effective KPI dashboards and measurements with Group and its affiliates!

    • Continuously strive to efficient and optimized delivery through automation of processes, tools and Ericsson Converged wallet capabilities.

    • Responsible as Program Director for Demands deployments as per SDLC practices

    • Provide financial and overall organizational performance reporting

    • Acts as escalation point for Fintech and Mobile Money customer’s executive leadership teams

    • Ensure compliance and ethics and exhibit outstanding role-model leadership behaviors

    • Sets the goals for organization to deliver on contractual commitments and financial targets

    • Works closely with BSS Mobile Financial Services to facilitate feedback from customers for further improvement of M-Commerce roadmap and portfolio

    • Coordinate with Account organization and CUs

    • Ensure Governance and Escalation structure is followed in Demand management and Managed Services areas.

    • Continuous optimization of workforce and improvement of Demand and managed services process and ways of working.

    • Support customer in preparation and delivery of services quarterly roadmap

    • Own Regular governance with customer business and technology units

    • Work in close coordination with Account organization and Key Account Manager

    • Responsible to handle and manage a team direct and indirectly across Africa and Middle East.

     

    You will bring

    • 10-15 years of experience in leadership positions within the telecom and/or ICT industry

    • 5+ years of Fintech experience as technology partner for major telecom operators or banking industry in IT and Process side of this business.

    • Result oriented with customer first attitude

    • Ability to lead multi-cultural and cross-functional teams, empowering and creating synergies

    • Can handle stressful and ambiguous situations

    • Strong financial and commercial acumen

    • Ability to work across a variety of different delivery unit types (complexity, maturity, scale)

    • Developed analytical skills to identify trends, inefficiencies, and value realization opportunities

    • Very good understanding of Ericsson Business Process, Financial and Delivery models

    • Strong business, operation, and financial skills

    • Good at handling resource planning and competence development

    Method of Application

    Interested and qualified? Go to Ericsson on jobs.ericsson.com to apply

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