Head of Function Behavioural Economics Specialist at Nedbank

Job Purpose

We are looking for an experienced Behavioural Economics Specialist to join our team. In this role you will be required to build a new strong Behavioral Economics (BE) capability that will differentiate Nedbank in delivering a client centered strategy by deepening our understanding of both retail banking and business banking clients to improve and transform their money management behaviors.

Job Responsibilities

• Provide actionable, easy to understand insights in a practical manner without losing the essence of BE methodology.
• Harness biases and heuristics to drive behavior change using techniques lapplicable to the BE methodology.
• Design, implement, and analyze business experiments to identify causal relationships and drive behavioral change
• Generate Insights from experimental and observational data using statistical analyses and econometric techniques.
• Develop and test analytical solutions by iteratively prototyping and measuring the impact of proposed solutions.
• Prioritise what will benefit the business by working strategically across the business with a commercial mindset to create differentiation that will be difficult for competitors to copy.
• Collaborate with design thinking team to ensure BE principles are incorporated in how we design, solution and commercialise for clients.
• Conduct review of best practices, key success factors, and lessons learned from the different behavioural insights units around the world; and make them applicable to Nedbank.
• Collaborate with the Education and Advisory team to institutionalise BE across the organisation.
• Deliver responsive, data-driven consumer and business understanding and insights to inform Customer Value Proposition Strategy (CVPS) and solutions taken to market
• Prioritise where the team should focus to unlock value.
• Conduct research and statistical competence to be able to set up an experiment robustly in a corporate environment, set hypothesis and be able to test them and provide actionable recommendations
• Design & drive hypothesis to inform research questions and support research interventions in assessing behavioural engagements.
• Collaborate with Data analysts to guide how they use data to test hypothesis identified .
• Build a connected toolbox for behavioural data and research working closely with the Research & Insights team.
• Connect the dots, synthesising the data from divergent sources and the theories and findings of the various specialists to help identify new opportunities for the bank
• Collaborate on the design of new experiences, products, and services to improve people's financial well-being.
• Build strong Stakeholder management relationships to gain buy-in and support for BE.
   

Essential Qualification

• Matric / Grade 12 / National Senior Certificate
• Masters Degree in Behavioral Sciences, Applied Statistics or related field

Minimum Experience Level

• 7 - 10 Years Behavioural Economic experience
• Implementation of strategy and problem-solving skills ,an analytical, innovative, and creative mindset.

Technical Skills

• Developing Insights
• Behvioural Economic Methodology
• Analytical Knowledge
• Business Principles
• Research Methodology