Head of HR: Sales at The Heineken Company

Purpose

Strategic HR partnership with business leaders. Providing people direction to maximize performance, sound employee relations, High staff morale and devise functional strategy to unlock full potential of the talents through diversity and inclusion.

Contribute to the People Leadership Team meaningfully to drive the people agenda for the overall business success and to maximize shareholders value, Opco profitability, market share and drive optimum cost efficiencies int the value chain.
 
Organisational Development:

• Work with the departmental heads to design fit for purpose org structures
• Develop job profiles and arrange job evaluations as and when necessary.
• Facilitate rollout of functional competencies in area of responsibility
• Train manages and employees on HEINEKEN behaviours and values
• Assist departmental heads to interpret climate survey results and develop action plans

Performance Management:

• Coach managers and employees on the use of the performance Management systems
• Co-ordinate objective setting sessions with departmental plans
• Co-ordinate calibration sessions in areas of responsibility
• Ensure that departments set SMART objectives in areas of responsibility
• Prepare performance trend report and coach managers on the execution of performance improvement initiative

Talent Management:

• Work with departmental managers to identify future talent needs and prompt the People & Organizational Development team
• Support hiring managers to fill vacant positions by utilizing fit for purpose sourcing methods
• Manage the recruitment process to ensure completion of recruitment activities within targeted timelines
• Provide guidance to hiring managers on employment equity targets
• Prepare a regular talent analysis report

Employee Exit Process:

• Execute all types of employee exists
• Conduct exist interviews for middle  and senior managers

HR Business Partnering:

• Work with the departmental heads to design fit for purpose org structures
• Attend departmental meetings regularly
• Assess customer needs and recommend interventions
• Develop sound relationships with internal customers
• Perform other duties as required from time to time

Employee Relations:

• Manage Dispute and Grievance procedures
• Negotiating Collective bargaining agreements with the union
• Overseeing dispute resolution involving employees, management and unions
• Advising management on issues regarding union-management relations, such as contract negotiations
• Handle CCMA matters (Conciliation, Arbitrations, reviews, Condonations, Rescission and Mediation
• To ensure that robust Employee Relations policies are developed and implemented in alignment with the Group HR strategy and business needs
• To monitor labour legislation developments and implement appropriate strategies to ensure compliance and minimise business risk. 
• To build and maintain excellent relationships between management, employees and employee representatives.

People Management:

• Management of direct reports.

Education:

• Post Graduate Degree in Human Resources, Psychology, or related field in Humanities.

Experience:

• 10-year experience in Human Resources, or in an Organisational Development/Effectiveness environment of which 5 must be in leadership roles
• 5+ years specialized experience in one or more of the following: Learning, Organisational Development & Design, Change Management, Organisational Effectiveness, Talent Management, Diversity, Well- being, Reward, HR Generalist
• Above-market/Regional and Global Experience as People Business Partner preferably in a FMCG company
• Sound knowledge of HR trends, best practices and procedures as well as appropriate labour legislation, e.g. Basic Conditions of Employment Act, Labour Relations Act, Employment Equity Act, etc.
• Successful Industrial and Employee Relations with a successful CCMA track record.
• Good business acumen and successful problem-solving experience leading to lasting employee relations solutions within a business.
• Track record of effective leadership practices – leading self, others and teams.
• Computer literate and technologically savvy in the general office management systems e.g.  MS Office as well as HR Information Systems e.g. SAP Specific Company or Industry Knowledge.