Old Mutual was established in Cape Town in 1845 as South Africa's first mutual life assurance society. Our purpose is to help our customers thrive by enabling them to achieve their lifetime financial goals, while investing their funds in ways that will create a positive future for them, their families, their communities and broader society.
Sets direction for an operational unit and develops and takes accountability for a business plan which is aligned to the segment strategy (consolidation of level 3 plans).
Integrates delivery and metrics across the people, process, finance and customer dimensions of the business at a strategic or tactical level.
Delivers on strategic projects as sponsor or owner.
Manages direct (Ops Manager & Senior Specialists) and indirect reports (Team Leaders / Clerical staff).
Accountable for thought leadership and best operating practice in response to external environment.
Accountable for setting IT direction in own area of control. Strong focus on cross functional operation and networking across internal and external boundries.
Manages between 200 - 400 staff (as a guideline), including managers at multiple levels.
Strong focus on direction setting and achieving operational results through building a strong operational management (Operations Manager) team, with support functions (HR, communication, process management etc.)
Ability to operate operationally, tactically and strategically.
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