Health Billing Specialist at Kaelo Engage

Job Purpose
The Billing Specialist is required to provide support in respect of end-to-end billing processes. They are responsible for the reconciliation and maintenance all Debtor accounts, ensuring accurate billing and 100%
collection. Attending to and resolving all internal and external queries.
 

KEY OUTCOMES (not limited to)

Bill Clients

• Invoice corporate clients for services offered ensuring they are billed correctly and in accordance with predefined quality assurance processes and standards
• Assist with the preparation of broker commission statements and the distribution thereof
• Follow up on outstanding payments in a professional manner

Manage Payments Received
Allocate all payments received on the Bank statement to the correct client accounts

• Reconcile Membership
• Reconcile billing invoice and client payment schedule
• Reconcile monthly staff lists from corporate clients
• Reconcile and allocation of monthly payments
• Control the staff billing function in respect of activations, deactivations, billing, collections,
• queries and services

Manage Queries

• To ensure that all billing queries are attended to timeously and accurately
• Respond to escalated

Manage Reporting

• Generate and prepare monthly reports
• Run corporate and broker reports

Continuously Improve

• Continually contribute to existing processes and procedures to enhance effectiveness, efficiency
• and performance cost control
• Identify problems relating to system errors and escalate to relevant department

SPECIAL
REQUIREMENTS

• Accuracy and attention to detail
• Operate with integrity (high ethics)
• Customer centricity
• Ability to take initiative and work both in isolation and be a team player

Qualifications
PERSON DETAILS : WORK EXPERIENCE
REQUIRED

• Credit control and Billing experience
• Reconciliation experience

EDUCATION : QUALIFICATIONS : ACCREDITATIONS WITH PROFESSIONAL BODY
REQUIRED

• Matric

PREFERRED

• Health Insurance Industry

TECHNICAL SKILLS OR KNOWLEDGE
REQUIRED

• Computer literate
• Microsoft Access
• Mathematical competence
• Analytical ability

PREFERRED

• Advance Excel Skills
• Additional Information
• Accountability
• Action orientated
• Collaborative
• Communication
• Simple writing skills
• Business writing skills
• Manages complexity
• Problem solving skills
• Efficient and Effective mind-set
• Growth and development mind-set
• Business astute
• Financial acumen
• Negotiating skills
• Planning and organisation
• Systems thinking and connecting ability
• Purpose driven
• Significance and values orientated