Help Desk Specialist at MindMatch Consulting (Pty) Ltd

About the job
Our client is looking for an experienced Help Desk / Front Desk Specialist with the following criteria:

• This role supports new and ongoing clients, as a helpdesk operator and focus is on payment systems;
• Communication and Business Professionalism is key;
• Excellent written and verbal communication skills - speak, read and write at a B2 level;
• Customer Service: experienced in customer service, including chatbox / email;
• Computer literate: Must have worked towards some kind of QA score or target (not sales necessarily) 
• Must have an analytical mind, as in curious, always seeking solutions