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Adams & Adams is a leading African law firm specializing in intellectual property law, in addition to providing corporate and commercial legal services. The firm has grown into a South African law icon, with the largest intellectual property law practice in Africa supported by a strong commercial, property, and litigation practice. Adams & Adams has been rooted in over 100 years of legal excellence since its founding in 1908. The firm is characterized by a strong commitment to professionalism, and client care and partner accessibility are two of the cornerstones of the practice.
Description
This position is responsible for ensuring an outstanding level of customer service by providing direct IT support to staff and partners in the firm and by managing the Help Desk and managing the technical support staff. Responsible for leading the Helpdesk in engaging in proactive planning and support and organizing the Helpdesk to be flexible and adaptable in meeting the changing needs of the firm.
Duties and Responsibilities
Requirements
Skills and knowledge
Qualification/s
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