Higher Education Consultant - Stellenbosch at Catch

Job Description

Responsibilities:

• Responsible for prospecting new business, network & build relationships with new students and corporate clients
• Responsible for selling all the institution's higher education programmes
• Assisting students with course information and general queries
• Generating new leads from corporate presentations, turning them into opportunities and converting into sales
• Grow market share
• Maintain and update CRM database
• Create and adhere to sales processes and procedures, designed to increase conversion rates and student registration experience
• The ability to close sales opportunities
• Demonstrates advanced product knowledge
• Contacting potential customers via telephone and email. Adheres to follow up processes and procedures
• Meets with clients, both in and out of the office
• Working towards KPIs and achieving targets
• Identifying opportunities for new business within the market
• Paying attention to competitors and their activities within the industry
• Building long-term relationships with new and existing customers
• Ensuring that all administration is up to date and is in line with compliance
• Brand Ambassador for the institution – grow brand awareness and build relationships

Skills:

• Knowledge and understanding of a variety of industries and qualifications
• Experience in CRM
• MS Office literacy (MS Word, MS Excel and MS Outlook essential)
• Excellent planning and organizational skills
• Persuasiveness and negotiation skills
• Listening skills
• Excellent communication, interpersonal and customer care skills
• Networking skills
• High level of integrity
• Team player
• Self-motivation and confidence

Requirements:

• 3-5 years sales experience
• 3 years customer service experience
• 3 years telesales experience
• Education minimum of a degree (NQF7)
• Driver’s license and own reliable transport, must be willing to travel
• Ability to network, build relationships within the corporate and education sectors
• Maintain relationships with current clients
• A passionate, self-motivated enterprising person who is target-driven
• Excellent telephone manner
• Flexible as per the requirements of the job (weekends, evenings)
• Ability to work independently and meet daily targets
• Ability to work under pressure according to KPIs