Hospital Manager I Shifa Private Hospital at Lenmed Private Hospitals

Role Summary:

• Reporting to the Cluster Hospital CEO, this is a critical role to lead high-performing teams in managing the hospital platform and executing the strategy to ensure the success and sustainability of the business for the benefit of all its stakeholders. You will work closely with a range of internal and external stakeholders including the Doctors, Group Managers and the Executive team to maintain and implement growth initiatives, drive innovation and enable digital transformation, providing leadership and creating alignment to the strategic imperatives set.

Key Performance Areas: (include but are not limited to)
Key Performance Areas:

• The successful incumbent will be accountable to the Cluster Hospital CEO and will be responsible to lead, manage and develop all departments within the hospital to create a world class facility that meets regulatory, financial, quality, clinical and patient-centred objectives.

The successful incumbent should perform, inter alia, the following key performance areas:

• Drive key financial and quality metrics in line with the strategic imperatives of the business.
• Oversee the recruiting and marketing of new doctors in line with the hospital’s vision and strategic objectives.
• Collaborate with business to implement new ways of business and manage issues around the implementation, alignment, integration and leveraging of the technical implementation of new technology;
• Build & manage relationships with medical professionals & other key stakeholders to ensure growth and brand loyalty.
• Ensure quality customer service is aligned with the mission, vision and values of the Group;
• Ensure operational practices are aligned with the operating model of the organization;
• Ensure adherence to ethical & clinical standards;
• Ensure uncompromising quality nursing care;
• Achieve financial targets that meet the growth agenda;
• Effective management of productivity and cost efficiency;
• Effective leadership and people management;
• Remain abreast of industry developments and identify and manage issues relating to the alignment, integration and leveraging of technologies;
• Oversee technology health of all applications and infrastructure;
• Proactively identify and resolve ongoing bottlenecks and obstacles and drive the quality of delivery to business and user adoption;
• Oversee vendor compliance and performance and take remedial action where necessary;
• Drive compliance to regulatory and legislative standards;
• Track and report on Key Risk Indicators for systems stability.

Post Requirements: (include but are not limited to)
Qualities of the successful candidate:

The successful candidate will embody personal attributes that will enable them to quickly add value to our Vision, including:

• To perform effectively as a leader, the Hospital Manager will need the requisite leadership and interpersonal skills, including communication, strategic thinking, change management, emotional intelligence and decision-making skills
• Passion - wants to make an impact and cares about the business and brand
• Curiosity - wants to understand how things work and how to make them better
• Drive - self-starter, who is able to undertake multiple priorities across the business
• Analytics and Resilience - bring an analytical perspective to solve business challenges
• Judgement - applies experience, facts, and intuition to assess situations and define solutions
• Influence - ability to relate to and influence across the organization
• Innovation – ability to take the finance function to the next level
• Growth Champion - a strong leader with experience in guiding, driving, connecting and inspiring people
• High level of integrity and dependability with a strong sense of urgency and results-driven

Minimum Required Education:

• Relevant University Degree
• A post-graduate business qualification will be an advantage

Inherent Requirements:

• Minimum of 5 years’ experience in a leadership role with a track record of successfully delivering results and managing a team;
• Prior healthcare experience, in a management capacity, will be an advantage;
• Demonstrated ability of driving strategy and innovation in the business;
• Excellent stakeholder management skills with high levels of interpersonal agility.
• Well-developed business, commercial and financial acumen with strong budget management skills.
• Drives continuous improvement.
• Ability to Integrate across teams, processes and organisational layers;
• Requires parallel processing thinking (i.e. thinking on a number of levels simultaneously);
• Managing delivery at this level requires a strong capacity to lead change;
• Entrepreneurial mindset.
• Proven ability to manage operational business requirements to ensure systems, people and processes are optimised.

Deadline:14th September,2026