Hospitality Security Operations Manager at Fidelity Services Group

Position Summary:

• The Hospitality Security Operations Manager is responsible for overseeing and managing the security operations within a hospitality setting, ensuring the safety and security of guests, employees, and property. This role requires a strong background in security operations, excellent leadership skills, and the ability to effectively manage a team of security personnel.

Key Responsibilities:

• Develop and implement security policies and procedures to maintain a safe and secure environment for guests and employees
• Manage and oversee a team of security personnel, including hiring, training, scheduling, and performance evaluations
• Monitor security systems, including CCTV cameras, access control systems, and alarms, to prevent and detect security breaches
• Conduct regular security audits and risk assessments to identify and address potential security threats
• Respond to and investigate security incidents, including theft, vandalism, and other criminal activities
• Ensure compliance with all relevant laws, regulations, and industry standards related to security operations
• Collaborate with other department heads to address security concerns and implement effective security solutions
• Develop and manage security budgets, ensuring cost-effective security measures are in place
• Stay up-to-date on the latest security trends and technologies to continuously improve security operations

Qualifications:

• Bachelor's degree in security management, or a related field
• Minimum of 5 years of experience in security operations, preferably in a hospitality setting
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to work effectively under pressure and make quick decisions in emergency situations
• Proficient in security systems and technology
• Knowledge of local laws and regulations related to security operations