Jobs at Fidelity Services Group

• The main purpose of the position is to ensure the effective and efficient management of the HR system through set requirements in all aspects, and to ensure that the Client’s as well as the Operations needs are efficiently and professionally met at all times.

 Key Performance Areas

Recruitment, selection and placement.

• Establish a recruitment market that will render quality candidates.
• Apply various tests to establish suitability for the position.
• Conduct interviews with responsible manager from the shortlisted candidates.
• Prepare relevant paperwork for the candidate to be appointed and process it accordingly.
• Conduct a full induction with follow ups to ensure the appropriate placement is done.
• Loading of new employee’s application on the HR system.
• UI19's, Maternity Leave and Salary Schedules to be done.

Maintaining sound industrial and employee relations.

• Ensuring that information relating to policies and procedures on IR are made known to staff and their use is monitored in-house and Appointments are done within specified time frames.
• Quality candidates are appointed systematically.
• Retention is achieved via induction.
• No deviation to be allowed.
• Matters for employees are dealt with adequately to the satisfaction of the employees.
• Assisting in communication.
• Administration of company benefits.
• Conduct disciplinary enquiries.
• Assisting in communication.
• Decide together with other managers on important communication to be circulated.
• Ensure that communication is reaching the targeted audience.
• Checking understanding and effectiveness of communication circulated.
• Administration of company benefits.
• Ensuring a better understanding of all company benefits.
• Facilitate that benefits are accessed by staff.
• Ensure that all administration work pertaining to benefits is done and followed up properly.
• Ensuring compliance with statute.
• Acquire knowledge of all applicable statute.
• Ensure compliance with such statute.
• Working as an HR business partner with other managers.
• Learn more about the key performance areas of the other managers.
• Engage with them continuously on employee matters and try and add value into what they do.
• Create a trust relationship with other managers and give them valuable advice and assistance whenever it is needed.
• Ensuring industrial peace and happiness.
• Ensuring that communication channels are effective.
• Benefits are accessible and known to staff.
• Driving total compliance.
• Good and honest relationship with other managers.

Minimum Requirements:

• Matric certificate
• Diploma or Degree in Human Resource Management will be and added advantage.
• At least 2-3 years’ experience in HR environment. 
• Administration, interpersonal communication, and client liaison skills are required.
• Strong planning, leadership, organizational skills as well as good interpersonal and communication skills are essential.
• Computer literacy on Microsoft Programs essential.
• Analytical and critical thinking skills
• Customer focused
• Team player

Deadline:!7th April,2026

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• The above position is vacant at our Worcester Branch. The overall purpose of this position is to be responsible for the efficient running of all loading and off-loading activities in 3rd party loading bays, including the operational readiness and compliance to the company’s risk mitigation rules for each vehicle visiting the branch.

Minimum Requirements:

• Excellent communication skills
• Matric certificate or equivalent
• PSIRA Certification
• A clear criminal record
• Computer literate and proficiency in Microsoft Word, Excel and Outlook
• At least 3 years’ experience in the CIT environment will be an advantage
• Willing to work overtime when required
• Willing to work shifts, public holidays and weekends
• Must have his own vehicle (Fully roadworthy) and legitimate driver’s license

Job Specification (not totally inclusive):

• Communicate with the Bulk Cash Manager or Branch Manager on ETA bulk banking and clearance, including any movements.
• Manages the crews entering the Cash Centre loading bay example; planning, organising, leading, control, including time management and process flows.
• Adhere to company policies and procedures, example; bulk banking and clearances and report inconsistencies to management.
• Controls access to the loading bay area to ensure no unauthorised person enters the area.
• Monitors loading of cash bags into the vehicle until finalisation.
• Ensure that all cash bags are loaded into the respective vaults and that the risk is spread across the vehicle’s capacity as per standing Operating Procedures.
• All team members to be present when loading and off-loading takes place.
• Monitors the off-loading of vehicles until finalisation. Check that all vaults are empty.
• Inspect vehicle’s operational readiness before departure. Confirm all security devices in place and in working order.
• Records actual vehicle arrival and departure times.
• Ensure adherence to vehicle limits.
• Keep the bank officials and Fidelity management informed of any changes to schedules.
• Be aware of daily schedules, all eta’s and ensure alignment with bank officials.
• Reporting on all equipment not working.
• Ensuring that a full comprehensive hand-over are done with any shift change. No desertion of post if there is no reliever.
• Required to ensure that all Operational requirements are adhered to including vehicles and Bank Marshall’s.
• Ensure that the receiving area is clear of any money and no bag are left behind when Bulk Cash Supervisor leaves/ locks up.

Other Personality Attributes:

• Assertive skills
• Attention to details
• Excellent problem-solving ability
• Must be able to work in a high-risk area
• Must be assertive
• Ability to work without supervision
• Ability to maintain confidentiality
• Time management
• Full adherence to all policies

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Job Description

• A position exists for a Recruiter based at Florida Training College, reporting to the HR Manager.  The overall purpose of this position is to ensure the effective recruitment practices are initiated and coordinated. The position will be responsible for the complete 360 of the recruitment process, Implementation of the recruitment and selection policy, Quality assurance checks within the region to ensure standardization of recruitment practices, co-ordination of screening and vetting solutions, administrative controls to ensure effective personnel records on engagement. 

Experience, Requirements and Qualifications

• Diploma in Human Resources Management (NQF 5) will be an advantage.
• A minimum of 3 years' experience in an HR Recruitment role in a senior position.
• Experience in the security industry preferably.
• Computer literacy with excellent knowledge of MS Word and Excel.
• Should be able to work independently and professionally.
• Strong organizational, planning, communication and client liaison skills are essential.
• Must be positive, pro-active, innovative and have passion for HR work at all times.
• Must have good interpersonal skills.
• Must be able to communicate in English and at least another language.
• No criminal record or any pending cases.
• Positive reference checks from previous employers or clients required.
• Own Reliable transport.
• Willing to work extended hours, weekends and public holidays.

Key Performance Areas: (Not totally inclusive)

• Managing and co-ordination of the recruitment department.
• Ensure that standardised recruitment and selection practices are implemented and maintained.
• Ensure that effective screening and vetting solutions are used to identify the most suited applicant.
• Apply best practices regarding fit for purpose placements, taking into consideration client requirements, remuneration and related factors – Operational Recruitment
• Monitor manpower status requests and progress thereof.
• Quality assures staff application documentation to ensure compliance of set standards.
• Maintain good employee relations.
• Participate in sub-committee meetings as and when required within the broader HR role.
• Assist in cultivating a culture of continuous improvement and setting of performance standards.
• Ensure that all vacancies are advertised, and job descriptions are in-line with the expected outcome of the position.
• Managing the complete interview process, feedback and applicant processing.
• Ensure that all documents are correct and valid for the on-boarding process.
• Must be able to attract and retain talent.
• Must have the ability to drive recruitment projects in area’s identified where new contracts are granted.

Behavioural Competencies:

• Must be Pro-active and show initiative.
• Assertiveness
• Strong leadership ability with self-development
• Development of others
• Presentable
• Analytical, Critical Thinking & Planning skills
• Goal Setting & Organisational skills
• Driving & Managing change
• Driven for results
• Interpersonal skills
• Communication direction & skills
• Customer focus
• Teamwork

Deadline:30th April,2026

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Job Description

• You will also be required to work closely with current Area and Operations Managers.  This position will also report directly to the allocated Payroll Managers.
• The overall purpose of this position is Payroll Administrator.

Minimum Requirements:

• Must come from a Cleaning and Hygiene Organisation
• At least Matric certificate and SAP experience would be an added advantage.
• Proficiency in MS Outlook, MS Word, PowerPoint and Excel is essential.
• Strong administration and organizational skills.
• Numerical accuracy and high methodical working methods are required.
• Strong interpersonal and communication skills.
• Ability to liaise professionally with personnel at all levels.
• Ability to work without supervision, under pressure and meet strict deadlines.
• Must have own transport.

Key Performance Areas: (not totally inclusive):

• Ensure route files are to be neat and tidy at all times.
• Ensure route files are up to date.
• All bookings are to be up to date on a daily basis.
• All posting sheet queries must be resolved within 48 hours and should this not occur, you are to escalate the matter to your direct manager.
• No posting sheets with queries reflecting on them are to be filed. These are to be attached to the front cover of the file up until resolved. These queries to be resolved within 24 hours.
• You are to follow up and obtain company numbers for all 102’s booked. An individual booking with an ID number is to have a company number and is to be booked back within 24 hours. Should this not occur you are to escalate the matter to your manager.
• All 103’s booked on the posting sheets are to have a red line drawn through the open line item/a reason from the employee completing the posting sheet to be stipulated and this to be signed off by the manager concerned.
• All pay queries are to be attended to and feedback supplied on the day a query has been received. A memo and payroll order number is to be supplied to whom submitted the query
• Any and all corrections are to be submitted on a valid posting sheet and the posting sheet would be marked as a correction posting sheet.
• You are to perform daily courtesy calls to the managers and site who supply you with posting sheets.
• Time books are to be submitted to management for all the employees booking under your sphere of duty.
• Ensure Route files are to be checked back.
• Ensuring accurate calculations of rate of pay changes.
• Ensuring all relevant deductions are submitted and processed, such as 3rd party, Deductions, garnishee orders, maintenance orders.
• Processing of all leave.
• Checking and capturing of posting sheets daily.
• Ensuring all pay related queries are dealt with promptly and feedback is given immediately.

Other personality attributes/Core Competencies:

• Accuracy
• Attention to detail
• Vibrant
• Go getter
• Deadline driven
• People’s Person
• Able to communicate at all levels
• Microsoft Outlook/Microsoft Excel/Microsoft Word/SAP

Deadline:16th April,2026

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Position Summary:

• The Hospitality Security Operations Manager is responsible for overseeing and managing the security operations within a hospitality setting, ensuring the safety and security of guests, employees, and property. This role requires a strong background in security operations, excellent leadership skills, and the ability to effectively manage a team of security personnel.

Key Responsibilities:

• Develop and implement security policies and procedures to maintain a safe and secure environment for guests and employees
• Manage and oversee a team of security personnel, including hiring, training, scheduling, and performance evaluations
• Monitor security systems, including CCTV cameras, access control systems, and alarms, to prevent and detect security breaches
• Conduct regular security audits and risk assessments to identify and address potential security threats
• Respond to and investigate security incidents, including theft, vandalism, and other criminal activities
• Ensure compliance with all relevant laws, regulations, and industry standards related to security operations
• Collaborate with other department heads to address security concerns and implement effective security solutions
• Develop and manage security budgets, ensuring cost-effective security measures are in place
• Stay up-to-date on the latest security trends and technologies to continuously improve security operations

Qualifications:

• Bachelor's degree in security management, or a related field
• Minimum of 5 years of experience in security operations, preferably in a hospitality setting
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to work effectively under pressure and make quick decisions in emergency situations
• Proficient in security systems and technology
• Knowledge of local laws and regulations related to security operations

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• The above position is vacant at our PE Branch. The overall purpose of this position is to distribute and receive consignments.

Minimum Requirements:

• Clear criminal record
• PSIRA accredited with a minimum Grade C qualification (advantageous)
• At least 1 years’ experience in security industry or similar role
• Computer literate (compulsory)
• Possess excellent communication skills
• Must be able to work at night
• Able to work under pressure
• Physically fit

Job Specification (not totally inclusive):

• Prepare for vault room duties
• Planning of the vault room schedules CIT
• Receiving and distributing of consignments to and from CIT teams
• Scanning of consignments
• Balancing of vault and locking up
• Sorting of consignments
• Documentation and administration duties
• Searching duties

Other Personality Attributes and Core Competencies:

• Accuracy
• Good interpersonal skills
• Organising and planning ability
• Quality assurance
• Willing to work overtime
• Customer focus
• Team Work
• Honest and reliable

Deadline:15th April,2026

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• The above position is vacant in EMALAHLENI - MPUMALANGA, reporting to the Branch Manager.
• The overall purpose of this position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

 Minimum Requirements:

• Grade 12 (Matric) Certificate of equivalent.
• PSIRA Grade A registered and accredited.
• Integrity testing.    
• No Criminal Record or any pending cases.
• Valid driver’s license and own reliable transport.
• Minimum 5 years’ experience as Site Manager/Supervisor.
• Minimum 4 years Mining security experience.
• Staff Management experience essential.
• Computer literacy.
• Must live in close proximity to Emalahleni

Key Performance Areas: (not totally inclusive):

• Maintaining good relations between Fidelity Security Services and the client with regard to security services rendered.
• Ensuring the posting of Security Officers are done timeously.
• Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
• Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
• General management and supervision of security staff.
• Ensuring that all HR related queries are dealt with promptly.
• Investigating incidents and submitting relevant weekly/monthly incident reports to Management.
• Attend meetings with FSS Management and with the Client.

Other personality attributes:

• Be proactive and innovative.
• Must be assertive, honest, professional and reliable.

Core Competencies:

• Good communication skills both verbal and written
• Strong planning, organizational, administration skills is required.
• Good interpersonal and client liaison skills are required.
• Experience in investigation techniques and report writing.
• Willing and able to work extended/flexi hours if and when required.
• Ability to work under pressure and without supervision.
• Must have a Mine background.

Deadline:30th April,2026

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MAIN PURPOSE OF JOB:

• To drive the sales to achieve the required rented and new client targets.

QUALIFICATION & EXPERIENCE:

• Matric (Grade  12)
• Direct Sales experience - 2 years (Field sales)
• Valid drivers license - (Advantageous)
• Training experience (Advantageous)
• PSIRA - Grade C (Advantageous)

DUTIES

• Cold calling for rented and new clients (Self and Team)
• Achieve revenue sales target (self and team)
• Networking for leads
• Planning and implementing of Expo’s and shopping centre displays
• Planning and implementing area-specific drives
• Drive the team to achieve rented and new client targets
• Complete all necessary paperwork for the successful recruitment of terminated staff or new positions which may become available
• Work closely with the staff members to identify and solve queries
• Staff Wellbeing

Deadline:9th April,2026

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• Overall purpose of the job: To visit some of the most problematic alarm systems the industry has to offer and utilise your skills and expertise in order to provide the customer with the best possible solution, for their given circumstances.

Minimum qualifications and experience:

• PSIRA registration
• Valid Driver’s Licence
• Minimum 3 to 5 years Technical experience
• Fault finding capabilities with experience including, but not limited to, IDS and DSC alarm panels.
• Matrix from a Technical High School preferred.
• Tertiary qualification in electronics / electronic engineering preferred.

Duties & Responsibilities:

Customer Engagement

• Consult with the customer in order to understand his/her requirements pertaining to the performance and protection offered by the alarm system.
• Review how the existing system fulfils these requirements and what the current shortcomings are.
• Identify the root causes of false alarm activations.
• Present a solution to the customer in order to:
• Meet the business objectives to reduce false alarm rates.
• Meet the customer requirements pertaining to the performance and protection offered by the alarm system.
• Agree the solutions and next steps with the customer.
• Provide advice and guidance to the customer on how new technologies and/or equipment might enhance or improve their existing solution/s.

Administration

• Ensure all relevant documentation is completed accurately, neatly and in full.
• Uphold customer satisfaction through diligent attendance to scheduled customer appointments. – Never be late.
• Present customers with detailed written quotations, outlining not only what needs to be done, but also why it important.
• Accurate stock and inventory management.

Solutions Implementation

• Implement the specified solution as agreed with the customer on quotation acceptance.
• Ensure that service standards are upheld:
• Check battery on every site
• Test signals on every call
• Proper fault finding
• Neat and straight wiring
• Correct programming
• Correct placement of equipment
• No over or under charging
• Own the customer up until the false alarm situation has been resolved.

General

• Handling of classified information
• Completion of Case Studies to serve as training material for up & coming technicians.
• Teach, coach and mentor wireman and assistant technicians from time to time.
• Teach, coach and mentor overactive coordinators to provide more detailed information upfront leading into a technical visit.

Attributes:

• Results Oriented
• Customer Focus
• Functional Technical Capabilities
• Strong communication skills, both written & verbal.
• Builds Integrity and Trust
• Able to Inspire and Influence.

Deadline:9th April,2026

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Purpose of the position:

• The overall purpose is to ensure that accurate, timely invoices are raised in SAP

Minimum Requirements:

• Minimum Matric Certificate
• Minimum 3 years of billing experience essential
• SAP Billing experience essential
• Computer Literate – excel essential

Skills & Attributes:

• Ability to meet strict deadlines.
• Numerical accuracy.
• Excellent verbal and written communication skills
• Attention to details.
• Ability to liaise professionally with personnel at all levels.
• Excellent telephone skills
• Solid attention to detail to ensure accuracy of information

Job Function:

• Process invoices daily/weekly/monthly
• Proactive identification of simplification/automation opportunities
• Process credit memos
• To participate in various ad-hoc projects where necessary
• Preparation of Billing reports

Deadline:30th April,2026

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Job Description

• A Duty Manager position is vacant at Sun City, reporting to the Site Manager, the overall purpose of this position is to ensure the posting of Security Officers, that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.  

Key areas of responsibility will include:

• Ensuring that contractual requirements are met as stipulated by the Client
• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
• Ensuring that Security staff maintains required performance at all times
• Dealing with all required administration matters
• Liaising daily with Branch management on various operational issues
• Submitting relevant weekly / monthly incident and general reports as required by  Management

Qualifications, experience and other competencies required:

• Matric certificate and should be Psira Grade A registered and accredited
• At least 5 years experience in the security industry   
• People management experience  
• Computer literacy on Microsoft Programs
• Own transport and valid Drivers Licence is required
• Must be prepared to work extended hours.
• Strong planning, leadership and organisational skills as well as good interpersonal and communication skills are essential
• Crucial - Must have experience in Casino Security management
• Must have managerial experience

Deadline:14th April,2026

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• Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.

Key Responsibilities:

• Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
• Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
• Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

Qualifications & Experience:

• Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
• Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
• Matric or equivalent qualification.
• Must have grade C Psira reg

Job Requirements & Attributes:

• Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
• Exceptional selling skills paired with strong organizational and time management abilities.
• Excellent communication, presentation, and negotiation skills to effectively engage with customers.
• Proficiency in MS Office, Email, and Internet usage.
• Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
• A hunter for new business opportunities with a passion for electronic and technical equipment.
• Must be able to speak in Afrikaans and English

Duties:

• Generate and close deals, leveraging both self-sourced leads and those received internally.
• Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
• Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
• Maintain administrative duties related to sales with meticulous attention to detail.

Performance Standards:

• Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
• Ensure timely follow-up on all leads and quotes to maximize conversion rates.

Competencies (Technical & Behavioural):

• Drive for results and action-oriented mindset to consistently exceed expectations.
• Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
• Willingness to learn and adapt to new technical skills and technologies.
• Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.

Deadline:14th April,2026

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Overall Purpose of the Role:

• The Senior Strike Manager is responsible for leading and managing security strike operations, including local and national deployments. The role requires strong leadership, operational coordination, and the ability to manage high-risk situations, including unrest and riot-related incidents.

Minimum Requirements:

• Valid Driver’s Licence
• Valid SAPS competency in all 3 firearm calibres
• Minimum 5 years’ experience in the security industry
• Computer literate
• Experience in riot/unrest situations will be advantageous

Key Responsibilities:

• Report directly to the Regional Manager
• Lead and manage local and national security deployments
• Coordinate and oversee all operational activities during deployments
• Take full responsibility for personnel, vehicles, and equipment
• Liaise with SAPS and clients during operations
• Compile and submit posting sheets and incident reports
• Ensure operational readiness and compliance at all times
• Will be required to travel and sleep out for the duration of deployments

Deadline:14th April,2026

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Overall Purpose of the Role:

• The Junior Strike Manager supports strike operations by coordinating deployments, managing resources, and ensuring effective execution of security operations in high-risk environments.

Minimum Requirements:

• Valid Driver’s Licence
• Valid SAPS competency in all 3 firearm calibres
• Minimum 3 years’ experience in the security industry
• Computer literate
• Experience in riot/unrest situations will be advantageous

Key Responsibilities:

• Report directly to the Regional Manager
• Assist with and manage local deployments
• Take responsibility for personnel, vehicles, and equipment
• Compile and submit posting sheets and incident reports
• Ensure smooth execution of operations on-site
• Will be required to travel and sleep out for deployments

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• Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.

Key Responsibilities:

• Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
• Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
• Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

Qualifications & Experience:

• Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
• Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
• Matric or equivalent qualification.
• PSIRA registered - Grade C

Job Requirements & Attributes:

• Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
• Exceptional selling skills paired with strong organizational and time management abilities.
• Excellent communication, presentation, and negotiation skills to effectively engage with customers.
• Proficiency in MS Office, Email, and Internet usage.
• Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
• A hunter for new business opportunities with a passion for electronic and technical equipment.
• Driver's license
• Own Vehicle

Duties:

• Generate and close deals, leveraging both self-sourced leads and those received internally.
• Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
• Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
• Maintain administrative duties related to sales with meticulous attention to detail.

Performance Standards:

• Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
• Ensure timely follow-up on all leads and quotes to maximize conversion rates.

Competencies (Technical & Behavioural):

• Drive for results and action-oriented mindset to consistently exceed expectations.
• Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
• Willingness to learn and adapt to new technical skills and technologies.
• Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.

Deadline:17th April,2026

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Overall Purpose of the Job:

• The Community Operations Manager is to assist the Branch Manager with growth (OI, customers, attrition etc.) and the deployment of the local community strategy within the branch.  The incumbent will be responsible for all operational managerial functions within the branch, including but not limited to the following:

Minimum Requirements

• Senior Certificate or equivalent
• Post matric qualification in General Management advantageous
• 3 years’ minimum experience, at Mid-Management level.
• Grade B PSIRA Certificate
• Valid driver’s license.
• Firearm competency (Business purposes)
• Grade B Security Certificate – (existing or to be obtained on appointment)

Duties & Responsibilities
Pro-active Strategy

• Develop and continuously revise a pro-active training strategy for the area (patrols, stand-off points, joint operations, visibility drives, etc.).
• Develop an understanding of the customer needs to drive strategy development. In conjunction with the Branch Manager, identify areas of high attrition (service, price and competitors), high crime and low reconnection areas. Arrange at least 1-2 operations in the identified areas per week. Identify any building sites in the area and ensure maximum visibility around these properties.
• Understanding of the competitive landscape as it relates to the pro-active model.
• Work with Branch Management team to investigate and consider area innovations (technology and processes) approaches to pro-active security.
• Develop a crime reduction strategy in area of responsibility. Identify crime trends. Plan and execute special operations (FADT and/or joint operations) to combat the crime trends identified.
• Develop a measuring criteria and reports to show improvement in crime reduction and client growth related to the pro-active strategy.
• Quarterly area security risk assessment to be conducted based on the modus operandi identified from all incidents (identify vulnerable areas within the areas and propose solutions / suggestions to the Branch Manager for further discussion with the community.

SAPS Involvement

• Develop a working relationship with all key persons within the SAPS environment (sector members, sector commanders, CPF, station commander).
• Be a key go-to-person by both operations and business to assist in solving crime incidents through SAPS contacts.
• Attend all SAPS, crime and CPF meetings with the Branch Management team as far as possible.
• Arranging and attending of all joint SAPS operations, visibility drives, roadblocks etc.

Customer Service

• Assist in ensuring that all media channels (WhatsApp groups) are set up (via CMC). Ensure the process of acknowledging messages, despatching and feedback is adhered to.
• Compile and distribute a monthly report to all stakeholders on the pro-active measures taken, and the success thereof.
• Attend all serious crime incidents personally, and assist the client with any/all security needs.
• Regularly meet with LSS site steering committees.

Staff Training

• Work with training resources to ensure that specific proactive training is conducted with all reaction and LSS officers within the area (ensure training is aligned to the pro-active approach).
• Continuous on the job training/evaluations are conducted with all staff – training to include: proactive meet & greets / open gates / stop & question / supervision of LSS guards / identification of possible weak spots (security breaches) / mind set change of reaction officers from reactive to proactive / public space protection.

Marketing Alignment

• Keep marketing and communications informed on developments within this portfolio (Generating and communicating PR material).
• Ensure all operations are recorded (report and photos) and sent to Branch Manager and marketing to arrange for distribution to all clients.
• Understand and manage client perceptions identified through client perception surveys.

General

• Assist Regional Operations Manager with general discipline in the area enforcing patrols, standoff points, and SOP adherence.
• Managing daily, weekly, and monthly compliance and required operational duties:
• Manage all Response areas, measuring service levels on response times and maintaining response targets set out in area KPI.
• Compile reports, Preliminary reports for incidents and accidents, for management.
• Manage and keep standard operating procedures to a high level, ensure that these policies are adhered to daily.
• Control budget and manage overtime and expenses.
• Manage and control all purchases.
• Manage all new employees as required in the recruitment process.
• Manage and keep track of all disciplinary hearings.
• Co-ordinate admin staff to produce statistics on a daily, weekly and quarterly basis.
• Conduct performance appraisals and manage HR manage system.
• Check and control PSIRA registration/Competencies/training monthly.
• Control Fleet requirements, managing fuel, violations, vehicle repairs and services.
• Manage and control FAMS firearms requirements.
• Logistics Management (i.e. distribution and control of firearms, compiling and control of all reports and paperwork).
• Manage Payroll requirements daily and monthly (Time books, leave, OT and absenteeism).
• Manage and improve all processes and resources to ensure compliance with the corporate Zero Harm philosophy.
• Effectively manage incidents, including motor vehicle accidents to improve the Health and Safety of employees.
• Ensure that area response activities are carried out in such a manner to provide excellent customer service (attrition).
• Assisting Regional Manager with the implementation of systems.
• Running “special projects”.
• Dealing with IR related matters and disciplinary enquiries.
• Monitoring/Coaching/Assisting of staff to continually improve them-selves (motivate staff).
• Managing performance goal targets, in line with Operational requirement and company strategy.
• Take direct and full responsibility for the Area. To be on call 24hours.
• Monitoring of BPSI clocking’s and driving discipline of not having unmanaged clocking’s -103s.
• Maintenance and managing of LSS sites.

Competencies (Technical & Behavioral)

• Computer Literate (MS Office, advanced Excel, PowerPoint)
• Extensive knowledge of Operations, Sales, Technical and Administration.
• Integrity and trust
• People Focused
• Command Skills
• Managing through systems
• Time Management
• Business Acumen
• Drive for results
• Customer Focus
• Managing and Measuring Work
• Building effective teams

Deadline:15th April,2026

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Job Description
Minimum Requirements:

• A completed Degree or Diploma in Finance, Accounting, or a related field
• Strong numerical and analytical skills
• Proficiency in Microsoft Excel and other MS Office applications
• Good communication and organizational skills
• Ability to work independently and as part of a team

Key Responsibilities:

• Assist with financial data capturing and analysis
• Support the preparation of financial reports and statements
• Help maintain accurate financial records
• Perform administrative duties within the finance department
• Assist with budgeting and forecasting tasks

Deadline:9th April,2026

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Job Description

• A Site Security Manager position is vacant, based in Robertville, reporting to the  Area Manager. The overall purpose of this position is to ensure that all contractual agreements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

Minimum Requirements

• Matric certificate
• Psira Grade A registration and accreditation.
• At least 3 years’ logistics and warehouse experience.
• At least 10 years’ Management experience.
• At least 5 years Security Management experience
• Working knowledge of ISO 9001:2000 Quality Management and its requirements.
• People management experience.
• Sound planning, administration, interpersonal communication and client liaison skills are required.
• Strong planning, leadership and organizational skills as well as good interpersonal and communication skills are essential.
• Computer literacy on Microsoft Programs.
• Own reliable transport and valid Driver’s License is required.
• No Criminal Record.
• Experience in managing an Estate.

Key Performance Areas: (Not totally inclusive):

• Constantly evaluating risks / threats and making recommendations to the Client to counter these.
• Ensuring that contractual requirements are met as stipulated by the Client.
• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
• Managing the response and investigation of serious incidents such as theft from premises, vehicle theft, armed robberies, breaking and entering etc.
• Liaising daily with Operations management on various operational issues.
• Submitting relevant weekly / monthly incident and general reports as required by Fidelity Management and client..
• Assisting the Fidelity Operations Management and Client in special events, adhoc requests and any and all investigations.
• Dealing with all required administration matters.
• Ensuring that all shifts are covered on a daily basis.

Skills required:

• Strong planning skills
• Leadership skills
• Organizational skills
• Good interpersonal skills
• Communication skills
• Analytical, Critical Thinking skills.

Other personality attributes:

• Ability to meet strict deadlines.
• High methodical working methods are required.
• Attention to details.
• Ability to liaise professionally with personnel at all levels.
• Ability to work without supervision and under pressure

Deadline:7th May,2026

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Overall Purpose of the job:

• Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation, Wiring, Commissioning

Minimum qualifications and experience:

• Matric or equivalent
• Minimum 3 years’ experience as an Electronic Security technician
• Programming, wiring, installations and fault-finding experience
• Valid code 08 driver’s license essential
• Must be PSIRA registered (Grade E, D C) 

Job Requirements:

• Install and Program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
• Installation and Maintenance of electric fences
• Smart CCTV systems (Line crossing, Facial recognition, Street surveillance etc.)
• Integration of Electric fencing, CCTV, and Intruder alarm systems
• Setup and maintenance of wireless, fibre and copper networks
• Installation of basic electricity e.g., DB Boards, Inverters, UPSs, and Generators
• Oversight and design of big projects
• IT and Network support
• Access Control systems (Bio-Metrix, UHF, Facial recognition, and Access cards)

Main duties & Responsibilities:

• Program system as per specifications
• Plan the cable runs with the wireman
• Obtain customer codes before attending a call daily and when on Standby
• Complete handovers
• Complete job cards after every installation
• Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
• Keep stock up to date and assist store man with stock take
• Keep the company vehicle clean
• Submit petrol slips

Core competencies:

• Customer Focus Functional/Technical Skills
• Approachability Problem Solving and Troubleshooting
• Integrity and Trust Technical Learning

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About the Role

• We’re looking for a motivated and organised Office Administrator based in Vryheid to join our team. This role is ideal for someone who enjoys keeping things running smoothly, pays attention to detail, and is eager to grow within a supportive environment.
• The position will report to the Branch Manager. The overall purpose of this position is to assist in the administrative, Financial, and managerial responsibilities of the allocated Branch and Ops Managers.

Key Performance Areas: (Not totally inclusive)

• Provide administrative support to management and staff.
• Handle filing, data entry, and general office correspondence.
• Assist with scheduling meetings, travel arrangements, and office coordination.
• Maintain accurate records and documentation.
• Support HR and Finance teams with basic administrative tasks.
• Ensure the office environment remains tidy, professional, and well-organised.
• Ensure weekly, monthly and quarterly reports are timeously done.
• Ensure that all Payroll and Salary related concerns are handled accurately and efficiently.

 Qualifications, experience and other competencies

• Grade 12 / Matric (a relevant certificate or diploma will be an advantage).
• Minimum of 4 years of administrative experience preferred.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong communication and organisational skills.
• Reliable, responsible, and able to work independently.
• Ability to liaise professionally with personnel at all levels.
• Must be able to work under pressure / overtime as and when required
• Must reside in Vryheid or surrounding area 

Deadline:13th April,2026

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Job Purpose -

• The Administrator is responsible for providing accurate, efficient, and professional administrative support to the Payroll and Operations teams. This role ensures that all employee records, scheduling, and payroll-related documentation are correctly maintained and processed in compliance with company policies, procedures, and statutory requirements.

Key Responsibilities

Payroll Administration

• Process and verify employee hours, overtime, leave, and corrections.
• Perform BPSI and daily approvals including duty rosters, overtime templates, in/out lists, and Nimbus updates.
• Ensure accurate completion and submission of time books and daily reports.
• Assist with NBC updates, including leave, sick leave, and bonus payouts.
• Manage payroll-related queries and discrepancies in collaboration with management.

Employee Administration

• Process all employee movements including new hires (OPS), terminations, and transfers.
• Maintain and update employee records, staff lists, and organograms.
• Assist with PSIRA documentation and ensure compliance with registration requirements.
• Process UIF documentation and submissions.
• Handle IOD (Injury on Duty) reporting and ensure all supporting documents are completed and submitted.

Operational Support

• Support scheduling and staff planning across relevant branches.
• Prepare and submit weekly reports to management (e.g., fines, attendance).
• Capture and process manual orders where applicable.
• Share FAMS transfer details with controllers for appropriate action.
• Coordinate and communicate staff-related operational matters effectively.

Procurement and Asset Administration

• Manage stationery, cleaning, and consumable orders for designated branches.
• Assist with Capex requisitions and asset tracking.

Systems Utilized

• NBC
• HR Manage
• E-Services
• Nimbus / TT
• BPSI

Key Competencies

• Strong administrative and organizational skills.
• Exceptional attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to meet deadlines and work under pressure.
• High level of confidentiality and professionalism.
• Proficiency in MS Office (Excel, Word, Outlook).

Qualifications and Experience

• Grade 12 (Matric) essential.
• Certificate or Diploma in Administration, Human Resources, or Payroll (advantageous).
• Minimum of 2–3 years’ experience in an administrative role, preferably within a payroll or operational environment.
• Knowledge of payroll systems, HR processes, and related statutory requirements.

Key Performance Indicators (KPIs)

• Accuracy and timeliness of payroll submissions and reports.
• Compliance with PSIRA, NBC, and UIF requirements.
• Timely completion of approvals, reports, and documentation.
• Efficiency and professionalism in handling queries and requests.
• Up-to-date maintenance of employee records, organograms, and schedules.

Deadline:30th April,2026