Bidvest Prestige is the largest and leading specialist in world-class outsourced solutions in Southern Africa, Mauritius and Namibia. We boast a highly skilled workforce and have been a prominent force in the cleaning industry since 1993.
A company with a rich history in the South African landscape, Bidvest Prestige boasts a national footprint as well as ...
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To conduct quality control inspections across client sites to assess service delivery against Bidvest Prestige's quality standards, contractual requirements, and ISO 9001 standards. The role is responsible for identifying risks, reporting on inspection findings, supporting continuous improvement initiatives, and collaborating with operational teams to enhance service quality, client satisfaction, and compliance with quality, environmental, health, and safety standards.
MAIN OUTPUTS:
Execute effective quality control inspection planning and conduct quality control inspections at set frequencies to ensure retention of the ISO 9001 certification and business retention.
Conduct quality control inspections across contracts in all industries to determine the standard of service delivered.
Identify potential risks during inspections and report findings to the relevant stakeholders.
Prepare accurate inspection reports on contract performance and client centricity.
Liaise with internal and external clients regarding planned quality inspections.
Participate in and support the implementation of ad hoc projects as required.
Plan inspection activities effectively to ensure efficient expense control.
Build and uphold the company image by collaborating with internal stakeholders to improve the Environmental, Health and Safety, and Quality Management Systems.
Stay abreast of current operational trends by attending seminars, workshops, and training programmes.
Promote continuous improvement by identifying opportunities to enhance service delivery and quality standards.
Ensure compliance with Bidvest Prestige quality standards, ISO 9001 requirements, and company policies and procedures.
Perform any other duties within the scope of the role as reasonably required by management.
REQUIRED QUALIFICATIONS:
Matric (Senior Certificate)
Knowldge in Microsoft Office (MS Word, MS Excel, MS PowerPoint and MS Outlook).
Valid South African driver's licence (manual)
REQUIRED SKILLS :
Strong communication skills with the ability to engage with management at all levels.
Ability to work effectively in a fast-paced environment
Ability to work well under pressure and meet deadlines.
Self-driven with the ability to work independently
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