Latest Jobs at Bidvest Prestige

About the Role

• We are seeking a dedicated Operations Manager for our cleaning services within the logistics sector. This role focuses on optimising operational processes, ensuring service delivery standards are met, and managing our cleaning teams effectively. You will play a crucial role in enhancing productivity and maintaining a clean, safe environment for our operations.

Key Responsibilities

• Develop and implement operational procedures for cleaning services across logistics sites.
• Oversee the scheduling and allocation of cleaning staff to ensure efficient service delivery.
• Monitor the quality of cleaning operations, ensuring all work meets company standards and client expectations.
• Collaborate with logistics management to coordinate cleaning activities with operational schedules.
• Manage inventory of cleaning supplies and equipment, ensuring availability and cost-effectiveness.
• Train, mentor, and evaluate cleaning staff, fostering a culture of continuous improvement and accountability.
• Conduct regular inspections of facilities to ensure compliance with health and safety regulations.
• Address client feedback and resolve any service-related issues to maintain high satisfaction levels.

Requirements

• Proven experience in operations management, ideally within the cleaning industry or logistics sector.
• Strong understanding of cleaning processes and the logistics environment.
• Excellent leadership and team management skills with the ability to motivate and mentor staff.
• Exceptional communication and interpersonal skills, capable of engaging effectively with diverse teams and clients.
• Solid organisational skills with a focus on operational efficiency and attention to detail.
• Proficiency in using management software and Microsoft Office Suite for reporting and communication.

Preferred Qualifications

• Relevant degree or diploma in Operations Management, Business Administration, or a related field.
• Certification in cleaning management or facility management.
• Experience with sustainability practices within cleaning operations.
• Knowledge of health and safety regulations affecting the cleaning industry.

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About the Role

• The Senior Administrator plays a crucial role in the efficient operation of our organization by managing administrative processes and supporting daily operations. This position primarily focuses on administrative oversight and coordination, ensuring that systems and procedures are optimized for productivity and effectiveness.

Key Responsibilities

• Coordinate and manage daily administrative tasks to ensure seamless office operations.
• Develop and implement administrative policies and procedures to improve efficiency.
• Monitor and maintain office supplies and inventory, ensuring all necessary items are readily available.
• Assist in financial administration, including budgeting and expense tracking.
• Provide support for project management activities, assisting in the organization and scheduling of meetings and events.
• Collaborate with various departments to ensure effective communication and information sharing.
• Prepare reports and documentation as needed for management and other stakeholders.
• Supervise and mentor junior administrative staff, fostering their professional development.

Requirements

• Proven track record in an administrative role, demonstrating strong organizational and multitasking abilities.
• Excellent written and verbal communication skills, with a keen attention to detail.
• Strong proficiency in office software, such as MS Office Suite (Word, Excel, PowerPoint) and experience with database management.
• Demonstrable experience in managing office logistics and supplies.
• Ability to work independently and as part of a team in a dynamic environment.

Preferred Qualifications

• Experience with project management tools and methodologies is a plus.
• Certification in office administration or a related field would be advantageous.
• Familiarity with financial management and budgeting processes is preferred.

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About the Role

• As an Assistant Administrator, you will provide essential administrative support to ensure smooth operational processes within the organization. Your role will primarily focus on facilitating communication, managing documentation, and assisting various departments to maintain efficiency and organization.

Key Responsibilities

• Assist with day-to-day administrative tasks, including managing correspondence, scheduling meetings, and organizing office supplies.
• Maintain and update electronic and physical filing systems to ensure accurate record-keeping.
• Prepare and distribute internal reports, memos, and presentations as required.
• Support the onboarding process for new employees by coordinating orientation schedules and preparing necessary documentation.
• Serve as a point of contact for internal teams and external stakeholders, facilitating effective communication.
• Assist in the management of office logistics, including facility maintenance and equipment procurement.
• Collaborate with team members to develop and implement administrative processes that enhance efficiency and effectiveness.
• Provide backup support to other administrative staff as needed to ensure continuity of service.

Requirements

• Proven experience in an administrative support role or similar position, demonstrating strong organizational skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications.
• Strong written and verbal communication skills, with an ability to interact professionally with various stakeholders.
• Excellent time management skills, with a capacity to prioritize tasks effectively.
• Detail-oriented mindset with a commitment to accuracy and quality in all work outputs.

Preferred Qualifications

• A relevant qualification from a recognized institution in administration, business, or related fields.
• Familiarity with industry-standard project management tools and software.
• Experience in a specific sector related to our company’s focus (e.g., finance, education, healthcare) is an advantage.
• Knowledge of basic finance and budgeting principles is preferred.

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ROLE PURPOSE:

• To conduct quality control inspections across client sites to assess service delivery against Bidvest Prestige's quality standards, contractual requirements, and ISO 9001 standards. The role is responsible for identifying risks, reporting on inspection findings, supporting continuous improvement initiatives, and collaborating with operational teams to enhance service quality, client satisfaction, and compliance with quality, environmental, health, and safety standards.

MAIN OUTPUTS:

• Execute effective quality control inspection planning and conduct quality control inspections at set frequencies to ensure retention of the ISO 9001 certification and business retention.
• Conduct quality control inspections across contracts in all industries to determine the standard of service delivered.
• Identify potential risks during inspections and report findings to the relevant stakeholders.
• Prepare accurate inspection reports on contract performance and client centricity.
• Liaise with internal and external clients regarding planned quality inspections.
• Participate in and support the implementation of ad hoc projects as required.
• Plan inspection activities effectively to ensure efficient expense control.
• Build and uphold the company image by collaborating with internal stakeholders to improve the Environmental, Health and Safety, and Quality Management Systems.
• Stay abreast of current operational trends by attending seminars, workshops, and training programmes.
• Promote continuous improvement by identifying opportunities to enhance service delivery and quality standards.
• Ensure compliance with Bidvest Prestige quality standards, ISO 9001 requirements, and company policies and procedures.
• Perform any other duties within the scope of the role as reasonably required by management.

REQUIRED QUALIFICATIONS:

• Matric (Senior Certificate)
• Knowldge in Microsoft Office (MS Word, MS Excel, MS PowerPoint and MS Outlook).
• Valid South African driver's licence (manual)

REQUIRED SKILLS :

• Strong communication skills with the ability to engage with management at all levels.
• Ability to work effectively in a fast-paced environment
• Ability to work well under pressure and meet deadlines.
• Self-driven with the ability to work independently
   

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ROLE PURPOSE

• To implement and manage a cleaning solution for Clients in accordance with the SLA

MAIN OUTPUTS

• Responsible for driving cleaning and hygiene for the Client
• Ensure delivery of efficient service as outlined in the Service Level Agreement (SLA)
• Implementation of an effective HSE, Quality & Risk Management system in conjunction with the Operations Manager, and in accordance to Client needs
• Conduct daily audits on services rendered and ensure that prescribed work quality and standards are sustained
• Assist in the management of projects and provide technical support, where applicable
• Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on services rendered
• Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions
• Provide monthly reports and feedback on continued compliance to the SLA
• Building strategic relationships both internally and externally
• Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback
• Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
• Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees
• Responsible for training, coaching, mentoring & development of subordinate employees
• Implement cleaner work schedules and evaluate and manage performance

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• NQF Level 6: Diploma Property Management, Project Management, Operations Management or related formal qualification
• Matric (Senior Certificate)
• Valid SA Drivers License
• 3 years relevant experience in Facilities Management, CRM, Property Management & Financial Management
• Facilities Management, CRM, Property Management
• MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), PRP
• Knowledge of OHS Act, ISO 9001 Quality Management

FUNDAMENTAL COMPETENCIES

• Initiative/Proactivity
• Deadline Driven & Highly Motivated
• Stress Tolerant
• Excellent Written Communication
• Solid Supervisory Skills
• Subordinates Capacity Building
• Customer Focus
• Negotiation Skills
• Analytical Skills
• Planning/Scheduling/Objective Setting
• Teamwork & Partnering
• Relationship Building
• Interactive Reasoning
• Excellent Oral Communication