Payroll Administrator/ Clerk at Fidelity Services Group

Job Description

• You will also be required to work closely with current Area and Operations Managers.  This position will also report directly to the allocated Payroll Managers.
• The overall purpose of this position is Payroll Administrator.

Minimum Requirements:

• Must come from a Cleaning and Hygiene Organisation
• At least Matric certificate and SAP experience would be an added advantage.
• Proficiency in MS Outlook, MS Word, PowerPoint and Excel is essential.
• Strong administration and organizational skills.
• Numerical accuracy and high methodical working methods are required.
• Strong interpersonal and communication skills.
• Ability to liaise professionally with personnel at all levels.
• Ability to work without supervision, under pressure and meet strict deadlines.
• Must have own transport.

Key Performance Areas: (not totally inclusive):

• Ensure route files are to be neat and tidy at all times.
• Ensure route files are up to date.
• All bookings are to be up to date on a daily basis.
• All posting sheet queries must be resolved within 48 hours and should this not occur, you are to escalate the matter to your direct manager.
• No posting sheets with queries reflecting on them are to be filed. These are to be attached to the front cover of the file up until resolved. These queries to be resolved within 24 hours.
• You are to follow up and obtain company numbers for all 102’s booked. An individual booking with an ID number is to have a company number and is to be booked back within 24 hours. Should this not occur you are to escalate the matter to your manager.
• All 103’s booked on the posting sheets are to have a red line drawn through the open line item/a reason from the employee completing the posting sheet to be stipulated and this to be signed off by the manager concerned.
• All pay queries are to be attended to and feedback supplied on the day a query has been received. A memo and payroll order number is to be supplied to whom submitted the query
• Any and all corrections are to be submitted on a valid posting sheet and the posting sheet would be marked as a correction posting sheet.
• You are to perform daily courtesy calls to the managers and site who supply you with posting sheets.
• Time books are to be submitted to management for all the employees booking under your sphere of duty.
• Ensure Route files are to be checked back.
• Ensuring accurate calculations of rate of pay changes.
• Ensuring all relevant deductions are submitted and processed, such as 3rd party, Deductions, garnishee orders, maintenance orders.
• Processing of all leave.
• Checking and capturing of posting sheets daily.
• Ensuring all pay related queries are dealt with promptly and feedback is given immediately.

Other personality attributes/Core Competencies:

• Accuracy
• Attention to detail
• Vibrant
• Go getter
• Deadline driven
• People’s Person
• Able to communicate at all levels
• Microsoft Outlook/Microsoft Excel/Microsoft Word/SAP

Deadline:16th April,2026