HR Administrator (FTC) at RCL Foods

Job Description    

• To provide day to day human resource administrative support and contribute to the long-term development of the HR function.  
• Provide HR support and advice to employees and line managers, explaining policies and procedures in a timely and effective manner.

Minimum Requirements    

• Diploma or Degree in Human Resources Management
• Must have a minimum of 2 years in a similar (HR) environment, of which 1 must be in an HR administration role working independently.
• Computer Literacy (MS Office, including Excel and Word).
• SAP experience is essential

Duties & Responsibilities    
Talent and Recruitment Administration

• Lead all recruitment for A and B band positions with the assistance of the HR Practitioner responsible for the area with a vacancy.
• Ensure all reference and criminal record checks are carried out fully and in a timely manner.
• Provide recruitment-related administrative support to the HR Team from appointment workflow stage through to joining instructions and scheduling inductions within the first week of  employment.

Announce new appointments on the Let’s Talk App (internal).

• Provide administrative support in the full annual performance appraisal system and coordination annual refresher sessions for target setting, mid-year reviews, year-end reviews, and consistency reviews.
• Liaise with the HR Practitioners to process the full termination procedure for A – CU band positions, this includes the following:
• Exit checklist (medicals, termination workflows, staff shop accounts, etc)
• Coordinating exit interviews to be lead by the respective HR Practitioners

Workflows

• Initiate the below workflows to provide seamless internal processes for any people-related changed:
• Appointment Workflows
• Termination Workflows
• OM Workflows

General Document Approval Workflows

• Consistently track workflows and provide regular updates to the HR Team on progress and completion
• Initiate workflows to process any ER related payments

Employee Relations

• Provide advice to line managers regarding conduct and misconduct practices with support from the HR Practitioners
• Provide advice to line managers and investigate/process disciplinary cases with support from the HR Practitioners
• Provide advice to line managers and investigate/process grievances from the HR Practitioners
• Provide HR support and advice to employees and line managers, explaining policies and procedures in a timely and effective manner.
• Coordinate and administer all CCMA bundles for conciliation and arbitration cases as guided by the HR Practitioner
• Record minutes for monthly shop steward meetings and any other ER related meetings.

Health and Safety Compliance

• Handle health, safety and IOD processes and queries
• Encourage safety compliance at all times

Learning and Development

• Assist HR Practitioners in administration related to development plans and record keeping

HR Administration

• Handle maternity, paternity, adoption and parental leave processes and queries
• Enter data into the HR system to ensure accurate recording of HR records (personnel changes, position changes, disciplinary actions, etc.)
• Provide data for and prepare management information reports•Liaise with payroll and ensure efficient distribution of manual payslips through the different Plant Controllers
• Process medical aid / fund entries and withdrawals
• Process death and disability claim documents
• Capture disciplinary records into SAP
• Administer the recording and reporting of absence
• Maintain the personnel filing system and safeguard the files and documentation
• Manage the leave administration process
• Distribute/disseminate policies and convey related communication
• Administer employee/study loan and bursary documentation
• Answer all channeled HR administration-related queries from employees and managers in the business and ensure their resolution in accordance with service standards.
• Manage the Let’s Talk App and all content creation thereof

KPI’s

• Accuracy and completeness of records and documentation
• Administration turnaround times
• Client satisfaction rate
• Employee engagement levels

Knowledge

• Advanced administration
• Basic labour legislation and practices
• Basic employment legislation
• HR practices and principles
• Plant or regional processes
• Basic skills development legislation
• Health and safety legislation

Skills/Characteristics

• Attention to detail
• Energetic and enthusiastic
• Practical and logical
• Initiative and resilience
• Reliability, honesty, and integrity
• Patience and adaptability
• Verbal and written communication
• Strong computer literacy
• Collaboration and working managing upwards

Attributes

• Ability to take initiative
• Tolerant of stress and pressure
• Creative
• Proactive
• Attention to detail
• Deadline driven
• People orientated
• Able to plan ahead and manage time
• Able to prioritize

Closing Date    

• 2025/06/8