HR Advisory Support – Analyst at JPMorgan Chase & Co.

Job Description

• Are you ready to make a significant impact in HR field? Join our team in  Johannesburg, South Africa, where you'll play a crucial role in supporting HR activities in countries across our Sub-Saharan African region!
• As an HR Advisory Support – Analyst within our Human Resources team, you will provide essential support in delivering the HR agenda in Sub-Saharan Africa. You will mainly support the HR Country Head in coordinating any HR-related activities on the ground and you will also collaborate with EDSE/HR Central teams/COEs to support operational activities. This role provides the opportunity to expand your knowledge of HR matters, manage multiple tasks, navigate a global matrix organization, and handle confidential information with care.

Job responsibilities

• Support the implementation and delivery of HR activities and projects, by ensuring compliance with policies and procedures under guidance from HR Country Head (HRCH)
• Provide day-to-day support to local employees on HR related topics, advising on local policies and procedures and escalate issues to HRCH as needed
• Support effectively all critical HR processes and actively participate in HR projects, aligned to key identified HR priorities
• Escalate HR operational inquiries and risk matters to HRCH and partner groups, as appropriate/needed
• Facilitate feedback processes and other employee input initiatives, e.g. action plans based on Employee Opinion Surveys, Pulse Checks, etc.
• Assist in creating efficiencies and effectiveness through automation of processes and reporting
• Use HR tools and HR data reports efficiently, including people metrics scorecards and diversity metrics as required
• Be a champion of HR process change to support core projects and key HR initiatives/activities, also by connecting with HR colleagues in other countries to benchmark/leverage best practices
• Help developing/maintaining a positive and engaging work environment

Required Qualifications, Capabilities, and Skills

• Minimum of 2 years of experience in Human Resources, with knowledge of South Africa-specific labour law and practices.  Good knowledge and experience with South Africa diversity legislation i.e. Employment Equity Act and BBBEE Act is required.
• Fluent in English
• University degree or equivalent experience
• Proficient in Word, Excel, and PowerPoint; system navigation skills.  HR systems proficiency required eg. Workday, Oracle.
• Strong reporting and data analysis background.
• Critical thinking, analytical skills and proactivity to identify issues and propose solutions
• Strong organizational skills and attention to detail
• Customer service-oriented with strong communication skills
• Capability to work under pressure and with tight deadlines, remaining flexible to manage priorities
• Comfort with handling confidential information

Preferred Qualifications, Capabilities, and Skills

• Experience in financial services preferred
• Knowledge about other African countries legislation and landscape would be advantageous.
• Ability to work effectively in a team environment