HR Business Analyst and Partner at PwC South Africa

About the job

PwC has an opportunity available for a Human Capital Business Partner who will be responsible for the HC delivery to Gauteng Assurance, aligned with the Assurance Business Strategy.

The role reports into the Africa Assurance HC Associate Director. The internal clients are the Gauteng Assurance Leader and People Partners as well as the Assurance staff.

Requirements to be met:

• Relevant postgraduate HC related degree (Hns BA / BComm Psychology / Industrial Psychology / Human Resources)

• Minimum 8 years HC experience with at least 5 years of staff management experience

• Sound knowledge of all HC processes

• Sound knowledge of HC processes

• Experience in managing projects or multidimensional processes

• Computer literate

Responsibilities include:

HC strategy

• Aligned to Global HC strategy, Africa People strategy, and LOS People Strategy, annually compile Gauteng specific people strategy through consultation with the Assurance Leadership. 

• Deliver against the HC strategy with regular measurement and reporting on progress made. 

• Ensure strategic HC projects are rolled out across Gauteng Assurance.

• Deliver Gauteng Assurance specific initiatives

 Analytics

• Provide people analytics and intelligence to the Assurance business to inform business decisions.

• Identifying areas of efficiency and developing improved processes to deliver to business more effectively and within quality standards.

• Advise Assurance leadership on people matters/workforce activities.

• Establish a workforce plan aligned to LOS headcount budgets

• Regular analysis of turnover and ensuing advice to business

• Regular analysis and reporting of headcount vs utilisation achieved.

HC service delivery

• Co-ordinating consistent HC delivery across Gauteng Assurance

• Ensure regular contact sessions are in place to assess satisfaction on delivery

• Oversee HC projects and manage performance of the Gauteng Assurance HCBP team

Talent management

• Drive talent management activities for Gauteng Assurance, including talent identification, succession, development plan monitoring (e.g. Talent Radar) and advice. 

• Co-ordinate, plan, prepare for and facilitate the Gauteng Assurance Talent Council

• Identify, plan, and monitor Gauteng Assurance key talent program attendance

• Accountable for ensuring that the post talent program feedback takes place. Responsible for facilitating the feedback.

Performance Management

• Understand Gauteng Assurance strategy and participate in establishing annual KPIs per grade level

• Provide regular guidance and education to staff on the performance management process.

• Provide performance analytics, including poor performance.

• Research, advise on, and implement performance improvement interventions

• Monitor general compliance with performance management approach

Remuneration

• Liaise and collaborate with the HC Reward CoE, for salary survey input and benchmarking information.

• Analyse and understand remuneration trends and challenges faced by Gauteng Assurance. Advise and provide input into remuneration bands and practices.

• Utilise analytics from exit interviews and GPS related to reward

• Educating staff on reward and benefits

• Provide input into Gauteng Assurance people budgets: cost analysis of salary bands, an other people costs

• Manage the salary and performance bonus review for Gauteng Assurance

Leadership

• Contribute to HC best practice; understand the Assurance people requirements and communicate these requirements to the relevant HC structures

• Mentor and develop the Gauteng Assurance HCBP team

• Represent HC to the Gauteng Assurance leadership

Employment Equity

• Understand the firm’s EE targets and translate this into the Assurance EE targets. Understand where the gaps lie and implement HC interventions to close this gaps through recruitment; promotions etc

• HC representative in the Gauteng Assurance EE forum

Retention

• Project manage annual progression processes as per Talent CoE guidance. (post articles and SM)

• Report retention successes and potential challenges

• Analysis and presenting of the Global People Survey results to Gauteng Assurance Group Leaders and People Partners

• Compiling a Gauteng Assurance GPS action plan and rolling out of the initiatives 

Terminations

• Conducting exit interviews of Senior Managers and AD’s

• Exit trends reports are analysed and feedback given to groups with suggestions on interventions

Other ad hoc roles

• As we are still transitioning into the new HC structure, there are some operational and ad hoc roles which are currently part of this role but will change in the future. These include :

• HC team management (timesheets; expenses and leave)

• Oversee the welcome and admin processes for annual trainee intake

• HC representative on various forums to drive the HC strategy i.e Gauteng Assurance HC Coordinating managers forum and Gauteng Assurance People Partners forum

• Attendance and contribute to Assurance group meetings and events

• Manage APC and ITC processes i.e confirmation of candidates; results; events

• Provide guidance on IR matters; represent firm at the CCMA