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Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
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About (The Gauteng Service Team)
This team is primarily situated in Centurion and is one of four regional service teams. We take pride in excellent, world- class service delivery to our members, brokers and employer groups at all touch points in their journey. Our expectation of employees is to (1) be engaged, (2) deliver world class service to all internal and external stakeholders, as well as (3) take ownership for key responsibilities. This means speaking in a way that the person you are servicing can hear you smile, where going the extra mile is done effortlessly resulting in delighted stakeholders. It also means taking ownership of the business, and taking full accountability for the people you service; treating them as you would family. This can only be achieved by using your knowledge of our products and exceptional digital tools, staying humble, dazzling our stakeholders and always knowing that what you do matters!
Key Purpose
- To assist the Human Capital Manager with the delivery of HR services and support, throughout the HR Value chain, to Business and employees
Areas of responsibility may include but not limited to
- The successful applicant will be responsible for but not limited to the following job functions:
Recruitment
- Tracking and facilitating the on-, cross- and off boarding processes
- Compiling and maintaining job profiles and specs
- Liaising with Line Managers to ensure that the correct recruitment process is adhered to
- Liaising with Management and Candidates to set up interviews/assessments
- Facilitating skills tests when necessary
- Providing feedback to candidates
- Drawing up contracts and transfer letters as well as taking new staff through the forms and documentation
- Facilitation of pay rate changes
HR Administration
- Administers all recruitment and on boarding tasks as needed
- Collects and checks HR data
- Drafting reports aligned to the needs of the department/s
- Daily engagement / management with the People Committee
- Exit and Stay Interviews
Performance And Talent Management
- Distributes, monitors, and ensures that employee performance evaluations are completed in a timely manner
- Monitoring and reporting on competency and skills development to ensure that employee capabilities meet current and future standards
- Facilitating talent reviews and maintaining documentation
Strategy And Project Management
- Partners with the HCM to draft the area specific HR Strategy
- Implements specific project activities as determined through the HR planning process or aligned to the strategy and participates in functional and cross-functional initiatives/projects including researching and developing initiatives
- Reports on key people drivers, proactively highlights key trends, risks and formulates action plans
- Assisting the HCM with their functions from time to time including implementation of People initiatives
Engagement
- Actively driving employee engagement through various activities
- Running of Staff Focus groups
Service Excellence
- Recommends new approaches, policies, and procedures to affect continual improvements in efficiency of department and services performed
- Acts as a liaison between the business unit and centre of excellence to ensure that HR services are aligned with internal client needs
- Basic IR guidance to Line Managers
Essential Qualifications
Education and Experience
- Matric / Grade 12
- Completed HR related Diploma/Degree
- 3 Years work experience within HR environment
Essential Knowledge
- MS Office – Especially Excel and Word
- Basic understanding of IR processes
- HR related policies
- Understanding of the HR Value Chain and impact through the employee life-cycle
Advantageous Knowledge
- Sharepoint
- Smart People/Success Factors
Essential Experience
- At least two years experience in Recruitment
- At least one year experience as an HR Generalist
- MS Office with Word, Visio and Excel at intermediate level
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.