HR Generalist - Regional HR Hub, Africa (SA03) at British High Commission

Main purpose of job: 

To provide HR generalist support in the areas of recruitment, HR Administrative enquires, HR system changes and other HR activities that promote the effective delivery of HR services by the HR Hub.

Roles and responsibilities 

Recruitment

• Support the end-to-end recruitment process on recruitment software
• Collaborate and partner with Hiring Managers to ensure a successful recruitment campaign
• Provide guidance and support to Hiring Managers and candidates throughout the recruitment process
• Maintain recruitment records and recruitment tools effectively and efficiently
• Perform other recruitment-related duties
• Other ad-hoc recruitment related HR projects and initiatives

HR Administration 

• Responsible for all HR related administration on HR systems and databases
• Create, amend, and terminate staff records, process leave requests, capture staff and compile reports for senior management, maintain and track arrivals, departures, contract renewals and probation.
• Produce regular and ad hoc HR Direct reports for the HR Hub team.
• Respond to HR enquiries, following appropriate procedures, in line with policy and guidance.
• Constantly seek to review and improve services by identifying areas for development and reporting feedback from customers to senior managers. 
• Record relevant data accurately to ensure that accurate MI is captured 
• Provide general administrative functions and any other reasonably requested ad hoc duties
• Participate as an active team member and take on other team projects as necessary

Essential qualifications, skills and experience  

Skills

• Clear and positive communication with a wide range of customers
• Strong customer focus skills, to build and maintain professional working relationships at all levels
• Excellent standard of IT skills is required, including Microsoft Office (including Excel, Word, PowerPoint, Outlook, Teams), SharePoint and the ability to use these systems to communicate and produce reports, charts, graphs etc.

 Experience

• 2-3 Years working in a customer orientated environment
• 2 - 3  Years recruitment and general HR Administration experience   
• 1 - 2 Years’ experience using recruitment software
• 1 - 2 Years’ experience in general HR administration

Desirable qualifications, skills and experience  

Desirable:

• HR Qualification or equivalent
• French and/or Portuguese language proficiency (Highly beneficial)

Required behaviours  

• Making Effective Decisions, Managing a Quality Service, Communicating and Influencing, Working Together