HR Officer - Corporate Services (14/24 PTA) at Foreign, Commonwealth & Development Office

Job Description (Roles and Responsibilities) 1 

Main purpose of job:

• The Corporate Services HR Officer will work under the direct supervision of the Corporate Services HR Manager. The candidate will assist the Corporate Services Team in an effective and efficient manner, managing all day-to-day HR functions. The Corporate Service HR Officer will be responsible and accountable for delivering a high-quality customer service and provide appropriate administrative and business support.
• The successful candidate will further be required to work with the ability to complete tasks, demonstrating a thorough ability to review and spot indifferences whilst working under pressure and deadlines. It will be key for the Corporate Services HR Officer to build and maintain relationships with employees and suppliers that safeguards the organisations key values.

Roles and responsibilities / what will the jobholder be expected to achieve?:

• The below roles and responsibilities are general guidelines. They are not limited to the detail below and are subject to change from time to time with prior consultation.
• Post Payroll Administration Function. Duties includes, but is not limited to collecting information from all departments such as overtime, new appointments, termination, etc and recording this in the Payroll Input Approver (PIA), ensuring that the PIA is submitted for processing by the submission deadlines of each month, ensuring checks and balances are performed at all stages of the payroll process and according to policy and the UKinSA CBS terms and conditions of employment, prepare reconciliations i.e. medical aid, prepare and submit payroll uploaders, meeting all the various payroll deadlines, etc.
• Maintaining a professional relationship with SARS. This will include distributing IRP5’s, all submissions such as EMP201’s, EMP501, UIF and SDL and monitoring the SARS State of accounts, maintain the SARS e-filing profile, etc.
• Maintain a professional relationship with all HR suppliers and ensuring that monthly schedules, applications, forms, etc are provided complete, accurate and on time. Prepare and arrange monthly KPI meetings with suppliers and monitoring that suppliers are meeting the agreed standards, etc.
• Familiarise, understand and apply best practice with regards to the terms and conditions, disciplinary code, HR policies and the Corporate Services Charter. Continuously monitoring updates from headquarters and highlighting to the HR Manager where HR policies need to be updated. 
• Manage a quality customer service. These duties include managing the Corporate Service HR mailbox, attending to all HR related queries and providing feedback within 24 hours, etc.
• Identify training needs and arranging HR related training, events and induction days. Duties include identifying new employees and booking monthly induction days, reviewing the induction pack to keep it up to date, annual Wellness days, HERA Self Service training, arrange long service award events and certificates, etc.
• Maintain electronic and manual staff files as well as staff lists. This will include creating and maintaining staff files for all British High Commission country based staff, etc.
• Update and maintain other HR related schedules and records such as study grants applications and progress, performance related pay calculations and reconciliations, allowances schedules, mobile contact lists, etc..
• HR Secretarial Function. These may includes minutes of all disciplinary enquiries, annual moderation and other confidential meetings.
• Other adhoc duties. This may include however not limited to preparing schedules, , requisitioning on behalf of other Corporate Services departments, provide support for all other Corporate Services functions including supporting the Corporate Services Team to meet tasks as required from time to time.

Essential qualifications, skills and experience 1 

• At least 3 years Admin work experience
• Good customer service skills coupled with an ability to handle difficult customers
• Good oral and written communication skills    
• Microsoft office
• Attention to detail and initiative
• Ability to work under pressure
• Matric
• Good organising skills

Desirable qualifications, skills and experience 1 

• Payroll & HR experience
• Degree / Diploma in Human Resource Management