HR Officer/ Generalist – Renault Multifranchise Division at Motus Holdings Limited

Position Overview    

• Responsible to support the implementation of HR people practices, processes and policies; providing an effective and efficient Human Resources administration function and advisory support to business leaders, line managers, employees and other stakeholders that is aligned with strategic goals and supports business results.
• The person in this position must be friendly and genuinely interested in the business, agenda and needs of others. The work is detail-focussed, requiring efficiency and precision, and the pace is faster-than-average.
• Work is routine to a large extent but at the same time, each day is different from the next; multiple and varied demands being made simultaneously, and opportunity exists to make a positive impact in the lives of others and leading the conversation where people are concerned.

The position requires working for, with and through others. 

Specific Role Responsibilities    
HR GENERAL:

• HR and payroll administration and query resolution, including employee payroll and leave queries, maternity management etc.
• Onboarding of new employees; ensure compliance regarding documentation for payroll onboarding.
• Staff induction
• Administration of HR related documentation relevant to the employee life cycle and staff movement in general e.g. ATR’s, employee status change, transfer agreements, inter-franchise transfers etc.
• Administration of exit management, including exit interviews with junior employees , UIF documentation, Certificates of Service etc.
• Submit required monthly HR reports on time.
• Run employee listings (internal reference system) when required and capturing monthly updates to the system.
• Audit excess leave quarterly and follow up with business to manage excessive leave.
• Audit FTC’s and compulsory Retirement lists/ schedules; drafting retirement notices for distribution and approval.
• Assist with the coordination and management of any HR related projects.
• Assist with and coordinate gathering documentation for audits as necessary.
• Ensure all HR administration is completed within the required timelines.
• Assist with the use of all HR systems and troubleshoot, assist users and resolve queries.
• Gather & review target & incentive data and produce Top Performers report monthly.
• Facilitate the approval of documentation necessary for feedback to business and submission to Payroll.
• Assist with dealer visits to ensure compliance with relevant legislation.
• Assist and support long service management processes and initiatives.
• Produce ad hoc reports when required.
• Perform any other duty, which may be required from time to time.

 RECRUITMENT AND SELECTION:

• Support the business with the online Authority to Recruit (ATR)/ Request for Offer/ Onboarding processes.
• Prepare and distribute vacancy adverts internally and online, ensuring that the advertised vacancy is an accurate description of the role being advertised. Where necessary, reconfirm skills & qualities required for a job and assist to develop clear job descriptions to be used in recruitment activities and performance management and development initiatives.
• Screen applicants for vacancies within 2 days of the closing date of the advert.
• Schedule and conduct interviews when required.
• Carry out MIE verifications when required.
• Assist with arrangement of psychometric assessments when necessary.
• Sourcing candidates for identified talent pipelines.
• Track status of vacancies weekly and provide report.

 APPRENTICES/ LEARNERS:

• Oversee all aspects of Apprentice and Learner administration:
• Ensure that all apprentices and learners are registered at SETA.
• Update apprentice tracking report monthly, resolve subsequent queries, and advise payroll of any changes.
• Monitor apprentice progress through the learning programme to support issues that may deter qualification from happening on time.
• Handle rescission/ termination/ extension of contracts where applicable.
• Maintain records of completed level and trade tests.
• Ensure that Apprentice salaries are aligned to MIBCO.
• Coordinate submission of attendance registers and variable earnings (where applicable) for learners monthly.

EMPLOYEE BENEFITS ADMINISTRATION:

• Benefit administration; attend to queries regarding retirement funds and medical aids, including from external stakeholders.
• Provide employees with accurate, current provident fund, medical aid and life cover information.
• Assist with medical boarding of employees by following up with the relevant DP’s and Accountants and Payroll Staff to ensure payouts are done.
• Administer all death and disability claims; maintaining thorough records of the disability process and case management.
• Coordinate engagements between employees and benefit service providers for the purposes of obtaining advice, personalized comparison of benefits and options where applicable e.g. transition to inhouse medical scheme.

INDUSTRIAL RELATIONS:

• Coordinate and escalate IR matters where necessary to ensure that IR matters are handled in a timely manner.
• Coordinate scheduling of hearings/ inquiries for dealerships; ensuring that relevant parties obtain online links where matters will be attended to virtually if required.
• Gather evidence and information pertaining to disciplinary matters to fast-track conclusion of disciplinary process.
• Advise business on matters related to performance management.
• Ensure effective record keeping of IR matters and preparation of monthly reporting in this regard.
• Assist line managers to prepare for internal IR proceedings (disciplinary hearings, incapacity inquiries etc.)
• Assist in the preparation for conciliations & arbitrations at DRC/ CCMA; gathering documents, preparation of bundles etc.
• Handle basic IR queries on MI Main Agreement, OHSA, BCEA, EE and Labour Relations issues.
• Take minutes at employee consultations and engagements, disciplinary hearings etc. when necessary.
• Checking the DRC call roll on a monthly basis for cases pertaining to the company.

COIDA/ WCA/ RMA:

• Maintain a monthly schedule/ register of WCA matters reported at dealer level.

Qualifications and Experience    
Experience and Knowledge Required:

• 3+ years’ prior experience in the automotive industry as an HR Administrator/ Officer, including all general HR duties.
• A working understanding of the retail motor dealership value chain and application of HR people practices in this context is highly desired.
• Capable
• A working understanding of the MIBCO Main Collective Agreement, recognized union benefits etc.
• Working knowledge of relevant legislation e.g. BCEA, EEA, SDA, OHSA, COIDA.
• Experience using an eRecruit/HR system to manage the recruitment life cycle – preferred.
• Exposure to talent management and development practices – an advantage.

Qualification/s Required:

• Completed HR-related Degree/Diploma NQF6+ or working towards this – preferred.

Other Requirements:

• Valid, unendorsed drivers license and the ability to competently and legitimately drive.
• Computer literate: MS Office proficient – essential.

NOTE: The role is office-based however it will require regular movement between Divisional Offices and dealers, as the need to attend to matters in person arises from time to time.

Skills and Personal Attributes    
Skills/ Competencies:

• Highly effective communicator (verbal & written communication skills).
• Interpersonal skills; ability to build positive and collaborative relationships with all employees as well as external and internal stakeholders, i.e. service providers, colleagues.
• Active listening skills; listening to understand.
• Generalist HR knowledge & skills
• Excellent planning, organizing and administrative skills.
• Business Acumen; an understanding of how to deliver a “Business-Informed HR” service.
• An affinity for grasping the requirements of roles in business and good at matching the requirements to the candidate; able to understand specific recruitment requirements (minimum requirements, cultural fit, top salient points, nice to have’s etc.)
• Conflict management and negotiation skills
• Sound judgment and problem-solving skills.
• Must have the capability of making decisions within set role parameters.
• Good analytical and reporting skills with attention to detail.
• The ability to work independently as well as in a team; highly self-motivated and self-managed.
• Ability to withstand pressure and manage multiple tasks.
• Ability to overcome obstacles and meet targets and deadlines.