HR Operations Manager at Philip Morris International

The P&C Operations Manager in South Africa will design and implements the local P&C Operations strategy for Philip Morris South Africa by ensuring the delivery of P&C operational service to the employees, putting their experience at the center, and enabling the local organizations’ or affiliate’s success through efficient services and projects in coordination with local, regional and global teams.

Your ‘day to day’

ENSURE EFFICIENT P&C OPERATIONS AND ´FIT FOR THE FUTURE´ SERVICE DELIVERY MODEL

• Ensure service continuity and operational excellence in core delivery areas such as Compensation and Benefits, Mobility, Payroll, Time & Attendance, and Personnel Administration
• Lead and develop the team's service delivery standardization and continuously improve processes, technology, and policies
• Lead demand, cost, and quality of all local P&C operational services and ensure proactive controls, risk, and compliance processes, including audit compliance

DEFINE AND DELIVER P&C SERVICES ALIGNED TO THE FUNCTIONAL AND MARKET STRATEGY THAT SUPPORT THE AFFILIATE TRANSFORMATION NEEDS

• Drive and embed change and adoption of P&C products and services to deliver outcomes
• Ensure effective service design and support related to new products and services, and ways of working
• Build team capability which enables P&C products and services to be delivered according to Employee Experience principles and efficiency standards
• Be agile in meeting high priority initiatives by assigning resources on projects and demonstrating regional and global P&C Ops capacity to meet market needs

Support The Delivery Of Employee Experience Programs

• Proactively support P&C Management in building a work environment conducive to high employee collaboration, engagement, and performance
• Collaborate with the Regional Employee Experience Delivery Manager to address the local struggles
• Support the deployment of Employee Experience initiatives and projects specific to South Africa

Who we’re looking for

• Completed degree in Human Resources, Industrial Psychology, or a related field is required
• 5-8 years as an HR Generalist
• Recent experience within an international company is key
• 3-5 years of experience in managing HR delivery areas such as Compensation & Benefits, global Mobility, and Payroll will be an asset
• Ability to interpret and identify needs by transforming data into insights
• Significant experience in budget control, vendor management, control, and compliance management
• Strong leadership and people management of direct and indirect teams is important
• Sound eye for business with broad HR experience
• Solid experience with talent management & Recruitment
• Experience in working with solid business knowledge of Labour Law, Recruitment processes and practices & compensation and benefits Function(s)
• Ability to create customer intimacy, able to engage with collaborators at all levels of the organization
• Able to manage and lead change, work effectively under stress and within a collaborative environment use sound judgment in decision-making
• Strive for improvement, can-do approach, agile in thought and approach, self-motivated
• Solid Project Lead/Management experience is crucial
• General business management within a cross-function environment is an advantage
• Validated Organisational Change experience