HR Services Systems at BMW Group South Africa

Key Responsibilities:

IT Applications

• Ensures efficient and effective use of the HR IT Systems.
• Ensures interfaces between systems are effective to ensure process flow in all IT systems are managed, resolutions identified, working within fix groups to ensure resolutions and ongoing improvements.
• Ensure access to systems is managed and audited to ensure system integrity and compliance to BMW Group Policy.
• To ensure all IT systems (SAP HRP / ELIDA / CCM / HR Portal / ESS / MSS and ServiceNow) are kept up to date and used efficiently and effectively.
• Keeps users updated in case of system outages or issues.
• Build and participate in FG network to ensure support is available from the correct channels.

System Changes

• Take overall ownership for JIRA for the PE-66 team ensuring that stories are being raised, approved and processed within the expected timings.
• Escalate and seek support where the process does not work as expected.
• Look for best practise across products and share learnings to ensure PE-66 interests are represented.
• Ensure relevant business and system documentation is completed.

System Responsibility

• Understanding HR processes to ensure systems are delivering and are fully documented, up to date and auditable. Supporting the team competency levels through raining the process and service delivery improvements.
• Ability to provide and deliver professional presentations / topics.
• Create harmonised documents for South Africa locations.
• Proactively develops online and interactive training materials to support the business requirements.

Processes

• Acts as the process expert to understand scope of new change and the impact they will have on current processes.
• Advises on feasibility, potential issues and impacts of process changes.
• Document project plan and updates when project owner. Prepare status update and shares with applicable stakeholders.
• Supports other team members involved in projects.
• To ensure that PE-66 are represented in all projects and that any new processes are fully assessed for feasibility and implemented in the appropriate way.

Audits

• Prepare all necessary documentation required by auditors.
• Liaise with auditors both internal and external to arrange onsite visits.
• Follow up on queries and resulting audit points to bring them to a satisfactory close.
• To ensure adherence to process and accuracy of data in accordance with BMW Group and legislative requirements.

Approval of SAP Roles

• Act as the final HR Services approver when grant SAP access.
• Approves workflow requests for access.

Team IT Contact

• Manage onboarding / offboarding systems and IT setup for all HR Services team members.
• Manage access requests to 3rd party systems.

SLAs

• Ensure delivery in line with service level agreement.

Attend relevant circles and working groups

• Act on behalf of the team as the nominated expert.

Promote better ways of working

• Pro-actively look at ways to drive change within the team through simplification, standardisation and automation.

Education

• Minimum Bachelor degree in Human Resources or Business Administration.

Work experience, Leadership experience

• At least 5 years ERP experience.
• At least 5 years South African Payroll / Benefits / Time experience.
• Ability to work independently.

Additional skills: special skills/technical ability etc.

• Strong analytical skills and organized in a problem-solving environment.
• Excellent communication (written and oral) and interpersonal skills.
• Attention to details, precision oriented.
• Strong Excel skills.
• Minimum of 2 years Project Management experience with small to medium projects.
• Knowledge of BMW HR processes, policies, instruments and systems.
• Experience of working both cross-function and / or internationally.
• Ability to work independently and able to adopt to a proactive approach.
• Project involvement in a system launch and enhancements is mandatory.
• Previous IT experience in working with HR environments is desirable.