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  • Posted: Oct 18, 2024
    Deadline: Not specified
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  • Over the years, WNS Global Services SA (Pty) Ltd has built a reputation as an industry leader, partnering with globally leading companies to deliver best-in-class BPO services within their respective fields of operations. We have won numerous industry awards by delivering world-class Business Process Outsourcing (BPO) services to major local and internationa...
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    HRBP Development Position- 6 month CDP

    Job Description

    • An exciting development opportunity for an HRBP (CDP) has just become available. We are looking for a professional and influential team player, who can add significant value to the HR function of the business unit. This will be a night shift role.

    Employee Induction & On-boarding

    • Induction and On-boarding of all new hires.
    • Ensuring that all new employee queries are managed and resolved in a proactive and timely manner to ensure a climate of high performance and positive morale and reduce early attrition

    Employee Engagement

    • Ensuring that all employee queries are managed and resolved in a proactive and timely manner to ensure a climate of high performance and positive morale

    Partnering with Operations to:

    • Implement & maintain the Company’s 5 People Promises
    • Enable and drive reward and recognition
    • Drive eNPS & Amelia surveys, communicate results, draft, implement and track action plans

    Talent Management: Partnering with Operations to ensure that:-

    • Job profiles and KPIs are in place, easily accessible and maintained/updated for all positions
    • Performance appraisals are implemented, tracked and calibrated effectively as per the quarterly cycles
    • Personal Development Plans are in place for each team member
    • Probation is effectively managed with all new starters
    • Providing feedback and coaching to ensure that all managers have the skills and competencies to manage and lead their people effectively

    Retention Management: Partnering with Operations to:-

    • Reduce attrition by actively reaching out to employees and engaging through various touch points (regular skip meetings, one-on-one meetings, team meetings etc.) to ensure quick resolution of issues- Identifying and addressing barriers to retention  
    • Conducing exit interviews and post-exit follow-ups and reporting on trends

    IR, ER and Discipline Management: Partnering with Operations to effectively:

    • Facilitate the resolution of conflict-
    • Manage and resolve misconduct, poor performance, and incapacity and incompatibility cases –
    • Manage and reduce absenteeism

    Partnership Management:

    • Developing and maintaining effective partnerships with internal and external stakeholders (Operations, HR Shared Services, Compensation & Benefits, Recruitment, Learning & Development etc.)

    HR Administration

    • Facilitating efficient, timeous and accurate HR & IR administration & documentation while maintaining 100% confidentiality at all times.

      An exciting development opportunity for an HRBP (CDP) has just become available. We are looking for a professional and influential team player, who can add significant value to the HR function of the business unit. This will be a night shift role.

    Employee Induction & On-boarding

    • Induction and On-boarding of all new hires.
    • Ensuring that all new employee queries are managed and resolved in a proactive and timely manner to ensure a climate of high performance and positive morale and reduce early attrition

    Employee Engagement

    • Ensuring that all employee queries are managed and resolved in a proactive and timely manner to ensure a climate of high performance and positive morale

    Partnering with Operations to:

    • Implement & maintain the Company’s 5 People Promises
    • Enable and drive reward and recognition
    • Drive eNPS & Amelia surveys, communicate results, draft, implement and track action plans

    Talent Management: Partnering with Operations to ensure that:-

    • Job profiles and KPIs are in place, easily accessible and maintained/updated for all positions
    • Performance appraisals are implemented, tracked and calibrated effectively as per the quarterly cycles
    • Personal Development Plans are in place for each team member
    • Probation is effectively managed with all new starters
    • Providing feedback and coaching to ensure that all managers have the skills and competencies to manage and lead their people effectively

    Retention Management: Partnering with Operations to:-

    • Reduce attrition by actively reaching out to employees and engaging through various touch points (regular skip meetings, one-on-one meetings, team meetings etc.) to ensure quick resolution of issues- Identifying and addressing barriers to retention  
    • Conducing exit interviews and post-exit follow-ups and reporting on trends

    IR, ER and Discipline Management: Partnering with Operations to effectively:

    • Facilitate the resolution of conflict-
    • Manage and resolve misconduct, poor performance, and incapacity and incompatibility cases –
    • Manage and reduce absenteeism

    Partnership Management:

    • Developing and maintaining effective partnerships with internal and external stakeholders (Operations, HR Shared Services, Compensation & Benefits, Recruitment, Learning & Development etc.)

    HR Administration

    • Facilitating efficient, timeous and accurate HR & IR administration & documentation while maintaining 100% confidentiality at all times.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to WNS Global Services on jobs.smartrecruiters.com to apply

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