HRP Integration Leader - Client Integration & Migration Team at TMF Group

• This position requires a HR & Payroll professional experienced in Systems Integration to play a significant role in supporting our HRP Global Practice and Global Solutions team in offering and delivering a wide range of options to meet the ever-changing requirements in the global HCM technology landscape.

Key Responsibilities

• Provide professional support and input into delivering TMF's Integration Service offering to prospective local and regional clients and guidance into the best fit to meet a client's specific requirements in collaboration with Global Solutions and Onboarding teams.
• Support the roll-out of TMF's Workday certified integrations to new clients including new features and functionality.
• Support the development and delivery of TMF Integration Service for clients utilizing other HCM solutions
• Undertake periodic reviews of solution optimization, document process improvements and work with IT Services to roadmap the improvements.
• Ensure integrations are maintained to manage ongoing country deviations/Workday functionality enhancements.
• Work with local offices and TMF IT development to build mappings documents to support transformation of client integration files for processing by TMF Local Offices
• To take responsibility for the ongoing development of HRP integration solutions and effectively manage the liaison with internal stakeholders including Sales, Bid Support, Global Solutions and Client Onboarding Teams.
• Supports complex client technology transformation projects including leading the business requirement gathering and ownership of blueprinting phase.
• Become technical SME on all global TMF integration solutions.
• Ensure documentation and internal communications relating to the evolution of the HRP Integrations are complete, current, and appropriately shared. This could include high-level training/webinars.
• Track, escalate and support the resolution of any solution or integration risks and issues as necessary in conjunction with TMF and/or Client Project Manager(s).
• Support Global Solutions Team in pre-sales activities where required including presentations on technical solutions to both new and existing clients.
• Share Knowledge & contribute to internal discussion forums with initiatives aimed at improving and promoting both the way TMF structures its HRP global offerings and the related global on-boarding process.

Project Management

• Manage Global Integration Projects in line with recognized best practice methodology (managing risk, governance, quality assurance, issue resolution, reporting).
• Main point of contact for clients and internal stakeholders for Projects assigned. May report into Program Managers as the project requires.
• Ensure the contracted services are delivered and manage any deviations through correct Contract & Change Management standard.
• Produce relevant global, regional and/or local project plans to manage inter-dependencies; aligning with Clients and internal stakeholders to ensure dates are achievable and Project Plans are kept up to date.
• Adhere to relevant escalation processes to escalate resource issues, delayed project phases, missed deadlines and other planning issues.
• Monitor the project/s assigned, ensuring issues are resolved in a timely manner and the appropriate corrective actions are implemented, escalating appropriately where required
• Perform Lessons Learned where appropriate and share with relevant stakeholders.
• Support HRP Delivery Head with initiatives aimed at improving and promoting the HRP global integration practice
• Provide solutions to the client for issues/gaps that appear during the Implementation life cycle.
• Work closely with Solution Architects, Sales, internal teams in order to ensure a OneTMF approach.

People

• Build effective relationships with team members and peers
• Delegate work as appropriate and empower people to take accountability and achieve results
• Managing communication up and down the organization
• Manages the allocation of resources in relation to business needs

Key Requirements

• At least 10 years of experience working in the HR & Payroll sector
• At least 10 years of experience working on integrations with HCM and ERP systems. Previous experience with Workday HCM including integration methodology is a must.
• As this is a client-facing role, presentation skills and background in working with functional and technical stakeholders are a must.
• Solid project management experience required
• Knowledge of standard payroll processes an advantage.
• Methodical and consultative approach in supporting or clients and local teams.
• Experience and understanding of commercial contracts and SOW's and delivering global transformation projects in line with the obligations therein.
• Workday certification