Human Capital Generalist at Fidelity Services Group

Key Areas (not totally inclusive):

• Implement and administer employee policies and promote positive employee relations
• Manage and monitor performance-related issues and implement changes that could increase productivity
• Provide recruiting assistance and candidate screening and assessment
• Select the most qualified candidates and maintain relationships with employment agencies
• Work towards improving company policies and procedures
• Handle termination-related matters and prepare termination and severance letters
• Provide training and support to other team members of the human resources department
• Be well-versed in laws and regulations regarding hiring and firing
• Submitting a monthly Management report on recruitment statistics.
• Induction of Senior Management, Specialist functions, Administrative staff.
• Assist with HR function: updating of personal files, PSSPF Claims, Labour Claims etc.
• Handling CCMA matters including representation at the CCMA / Labour Court
• Management of internal Industrial Relations processes
• Provide Industrial Relations support and advice to line managers.
• Present Industrial Relations training to line managers / supervisors as and when required.
• Provide and maintain information / statistics / trends and reports to Senior Management regarding, Disciplinary Hearings, Dismissals, CCMA / Labour Court cases.
• Ensure compliance with the department of labour and other related requirements.
• Ensure all disciplinary matters and processes are effective.
• Assist and guide managers with disciplinary matters and poor performance counselling.
• Liaise with external labour consultants regarding relevant labour matters.

Qualifications, experience and other competencies required:Matric certificate.

• At least 2 years’ experience(Preferably in the Security Industry)
• Should have full knowledge and understanding of the Security Industry – PSIRA registration, grading etc.,
• Knowledge and expertise in HR policies and procedures
• Significant knowledge of the hiring process
• A strong understanding of best practices and current regulations specific to HR
• Excellent judgment and problem-solving skills
• Knowledge about conflict management
• Strong decision-making skills
• Excellent communication skills
• Proficiency in software like MS Office and Google Docs
• Good interpersonal and communication skills are essential
• Incumbents should be prepared to work extended hours.
• Experience in Human Resources will be advantage
• Computer literate.
• No criminal record.
• People management experience.
• Administration, interpersonal communication and client liaison skills are required.
• Strong planning, organizational skills as well as good interpersonal and communication skills are essential.
• Computer literacy on Microsoft Programs.
• Own reliable transport and valid & endorsed Driver’s License is required

Other personality attributes:

• Be proactive and innovative.
• Must be assertive, honest, professional and reliable.

Core Competencies:

• Good communication skills both verbal and written
• Strong planning, organizational, administration skills is required.
• Good interpersonal and client liaison skills are required.
• Experience in investigation techniques and report writing.
• Willing and able to work extended/flexi hours when required.
• Ability to work under pressure and without supervision.