Human Resources Administrator at Clover S.A. Proprietary Limited

Job Advert Summary    

• Clover is looking for a Human Resources Administratorthat will be responsible for providing comprehensive administrative support across HR functions, including employee benefits, payroll, HR systems, financial processes, policy management, and compliance.
• This role ensures accurate data processing, effective communication, and adherence to legislative and organizational requirements, contributing to the efficient operation of the HR department.

Requirements    

• National Diploma
• Relevant experience in applying job related concepts, techniques and processes at the required level
• Business English: Fluent
• Computer literacy (Advanced)
• Code 08 Driver's license

Competencies    

• Proactive and action orientated
• Maintains high standards
• Achieves Results Effectively
• Approaches situations with an open mind and solves problems creatively
• Displays resilience, determination and flexibility
• Must be a team player
• Administrative capabilities
• Thinking and reasoning logically
• Communicates effectively
• Customer orientated
• Ability to plan and organize
• Apply expertise and technology

Duties and Responsibilities    
FINANCIAL AND BUDGET SUPPORT

• Review and report on departmental budget and expenditure monthly
• Manage invoice and purchase order processes
• Attend and contribute to monthly HR finance meetings
• Ensure accurate cost allocations and arrange corrections when needed
• Liaise with Finance and stakeholders to ensure timely supplier payments
• Obtain quotes and assist with travel, training, and catering arrangements
• Assist with signature processes for of quotations and legal documentation

HR ADMINISTRATION SUPPORT

• Provide first-line support for HR systems (budget, performance management, etc)
• Assist to administer the national personnel budget process, and the management of all branch budget changes
• Assist Branch HR Administrator with admin functions relating to employee lifecycle documentation (engagements, changes, terminations)
• Provide general administrative support to the HR team and act as a stand in for Benefits, HR Admin, and Payroll team members
• Distribute and collect documentation from branch HR departments
• Support resolution of HR, administration, and employee benefits queries
• Prepare monthly reports and presentations and management information upon request
• Support projects and ad-hoc administrative tasks

POLICY AND COMMUNICATION MANAGEMENT

• Communicate policy updates via HelloClover and other platforms
• Manage the policy matrix and coordinate with policy stakeholders
• Manage the HR policy communication plan
• Maintain version control and soft copy records of policies
• Publish and remove HR policies (including Talent and IR) on CDS
• Coordinate updates to onboarding packs and related documents       

AUDIT AND COMPLIANCE SUPPORT

• Manage the POPI contract matrix and stakeholder processes
• Ensure POPI clause compliance in all provider contracts (new and existing)
• Manage external supplier contracting processes
• Conduct audits on system and payroll data
• Collate and verify audit findings and provide feedback

EMPLOYEE BENEFITS AND MEDICAL AID ADMINISTRATION

• Manage the full Medical Health Insurance process for Clover
• Process member changes on PaySpace (additions, terminations, updates)
• Communicate with Affinity and employees regarding queries and share member communications as per plans
• Distribute membership cards and documentation
• Address queries from the Employee.Benefits inbox

EMPLOYEE BENEFITS COMMUNICATION AND MEETING ARRANGEMENTS

• Publish Employee Benefits communications on platforms (HelloClover, SMS, HR.Communicate)
• Arrange meetings, refreshments, training sessions, and logistics for stakeholders
• Design and prepare Employee Benefits communication materials in collaboration with the Manager: Remuneration & Benefits
• Coordinate blood donation days, executive wellness arrangements and wellness events

Closing Date    

• 2025/06/9