Human Resources Consultant at Telesure Investment Holdings (TIH)

The Human Resources Consultant contributes to the organisational goals by providing a professional and expert administrative service to the HR Management team.

Specification
Job Objectives/Outputs

• Accurately collate and maintain HR data e.g. absence, exit interviews for identified stakeholders.
• Responsible for quality assurance and auditing HR data reports prior to releasing and presenting to business/ stakeholders in order to ensure that accurate and timeous reports are provided.
• Interpret data, making recommendations, advising and presenting data and reports in a meaningful and professional manner in order to enable business to make sound business decision.
• Understanding business operating models, business structures, processes and procedures and business contributions in the HR work stream in order to interpret the data and make appropriate recommendations.
• Understand customer expectation and building and maintain constructive working relationships across identified stakeholders
• Understand, interpret and apply HR policies and procedures as well as all relevant labour legislation e.g. the Labour Relations Act in order to ensure organisational and statutory compliance
• Contributes to effectiveness of the HR work stream through new ideas and improvement suggestions
• Deliver the Telesure Service Way through personal effort.

Planning & Organizing

• Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
• Delivering Results & Meeting Customer Expectations
• Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals.

Analysing

• Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system.

Requirements

• Adapting & Responding to Change
• Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences.

Entrepreneurial & Commercial Thinking

• Keeps up to date with competitor information and market trends; identifies business opportunities for the organisation; maintains awareness of developments in the organisational structure and politics; demonstrates financial awareness; controls costs and thinks in terms of profit, loss and added value.

Presenting & Communicating Information

• Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility.

Adhering to Principles & Values

• Upholds ethics and values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages organisational and individual responsibility towards the community and the environment.

Essential

• Level of Education:
• Grade 12 with University Entrance (NQF4)

Desirable

• HR related qualification or studying towards it.

Essential

Experience:

• Basic business acumen
• Basic office administration
• Desirable
• HR Administration knowledge

Skills

• MS Office Suite
• Methodical and structured approach
• Ability to deal with pressure
• Attention to detail