ICT Infrastructure Architect at BDO South Africa

Description

You will collaborate with various teams, including network administrators, system administrators, security specialists, and developers, to ensure the seamless integration of hardware, software, and network components. Your role is instrumental in creating a robust and future-proof ICT infrastructure that meets BDO's present and future technology requirements.

Key Responsibilities:

• Infrastructure Design: Develop and maintain the overall ICT infrastructure architecture, including data centres, servers, storage systems, network components, and virtualisation technologies.
• Ensure the infrastructure aligns with BDO's business needs and growth plans.Technology Evaluation: Stay abreast of emerging technologies, industry trends, and best practices related to ICT infrastructure.
• Evaluate and recommend new technologies and tools that enhance system performance, security, and efficiency.Capacity Planning: Analyse current and future infrastructure requirements based on business projections.
• Conduct capacity planning to ensure the ICT infrastructure can accommodate future growth and demands effectively.
• Security and Compliance: Design and implement security measures to safeguard BDO's ICT infrastructure from potential threats and breaches.
• Ensure compliance with industry regulations and internal security policies.
• Collaboration and Communication: Collaborate with cross-functional teams, including IT, development, and business stakeholders, to understand their requirements and incorporate them into the infrastructure design.
• Communicate complex technical concepts to non-technical stakeholders effectively.
• Disaster Recovery and Business Continuity: Develop and implement robust disaster recovery and business continuity plans to ensure the availability and resilience of critical systems in the event of a disaster or unexpected outage.
• Vendor Management: Evaluate and engage with technology vendors to procure hardware, software, and services necessary for the ICT infrastructure.
• Negotiate contracts and manage vendor relationships.
• Performance Optimisation: Monitor the performance of ICT systems regularly, identify bottlenecks, and implement optimisations to improve overall system performance and efficiency.
• Documentation: Create and maintain comprehensive documentation of the ICT infrastructure architecture, including system configurations, network diagrams, and standard operating procedures.
• Troubleshooting and Issue Resolution: Provide expertise in resolving complex technical issues related to the ICT infrastructure, assisting other teams as needed.
• Availability Management: Assessing and documenting risks to service availability at regular intervals. Determining and documenting service availability requirements and targets, by considering relevant business requirements, service requirements, SLA’s, and risk. Monitoring and recording service availability results and comparing to targets. Investigating and addressing instances of unplanned non-availability

Requirements

Qualifications and Skills:

•  Bachelor's degree in Computer Science, Information Technology, or related field.
•  Proven experience as an ICT infrastructure architect or a similar role with a track record of successful infrastructure implementations.
•  In-depth knowledge of networking, servers, storage systems, virtualisation, and cloud technologies.
•  Familiarity with security best practices and compliance standards.
•  Strong analytical and problem-solving skills with the ability to think strategically.
•  Excellent communication and presentation skills to interact with technical and non-technical stakeholders effectively.
•  Project management experience is desirable.
•  Industry certifications such as Cisco CCNA/CCNP, VMware VCP, Microsoft MCSE, etc., are a plus.
•  TOGAF certification will be an advantage.