ICT Manager - Cape Town at Democratic Alliance

The successful candidate will be responsible for:

• Effectively managing, monitoring, troubleshooting and optimizing of ICT systems, network infrastructure and components to ensure the highest levels of systems and infrastructure availability
• Planning, implementing, developing, upgrading, maintaining and supporting IT business applications, ensuring they meet business requirements and operational needs, and contribute to the efficient delivery of services while adhering to best security practices to ensure optimal confidentiality, integrity and availability
• Overseeing the day-to-day functioning of the ICT department with regards to routine daily support, maintenance & related administrative duties
• Managing and maintaining the SDWAN Network infrastructure, including configuration, monitoring and troubleshooting to ensure optimal network performance and security
• Effectively collaborating with the Cyber Security Manager to implement and maintain cybersecurity measures, including threat detection, incident response and vulnerability management
• Effectively driving innovation in the ICT infrastructure solutions to ensure reliability and scalability across all sites

Requirements

Minimum requirements:

• National Senior Certificate or equivalent qualification
• Tertiary qualification in a related field (advantageous)
• Certification in MCSE, CompTIA Network, Security and/or Azure & AWS (advantageous)
• 3 years' experience in a Systems Engineer/Network Engineer role
• 3 years' experience in a management role
• Strong background in managing IT infrastructure and networks in a multi-site environment

Extensive knowledge and experience with the following:

• network setup including VLAN and advanced routing, monitoring and administration
• supporting various Microsoft Office packages
• setting up and maintaining backup and recovery systems
• installation, trouble shooting and conducting repairs on Windows Operating Systems
• Windows Server environments
• Windows and Network Management (AD, DHCP, DNS, NPS management) 
• Exposure to cloud-based hosting and backup services
• Intermediate to advanced level of knowledge related to Networking
• Experience in hybrid cloud environments and enterprise grade networking solutions (e.g. Fortinet)
• Knowledge and experience with SDWAN configurations and troubleshooting (advantageous)
• Practical knowledge of cybersecurity frameworks like ISO 27001 (advantageous)
• Knowledge relating to computer hardware systems, chipsets, memory modules and peripherals (advantageous)
• Experience in ICT procurement and asset and inventory management (advantageous)
• Experience in leading ICT innovation and transformation projects (advantageous)
• Proficiency in project management principles