Latest Jobs at Sage

Job Description    

• Are you passionate about building relationships, uncovering new opportunities, and driving business growth? This exciting field-based role is designed to accelerate Sage's market presence within the accounting profession by acquiring new accounting practices and expanding strategic partnerships.
• As a trusted advisor and brand ambassador, you will proactively engage with accounting firms, deliver compelling presentations and demonstrations, and position Sage as the preferred technology partner. Through a consultative sales approach, you will play a pivotal role in increasing market share, driving revenue growth, and empowering accounting professionals with industry-leading solutions such as Sage Intacct and Sage Business Cloud.

Location - 3 days per week out of our Johannesburg office.
Key Responsibilities    

New Business Acquisition

• Identify, prospect, and successfully onboard new accounting firms into the Sage ecosystem.
• Focus on winning high-potential practices and expanding Sage's presence in underserved markets.

Field Sales Excellence

• Conduct face-to-face meetings, consultations, and presentations with prospective and existing accounting practices.
• Build trust-based relationships that drive product adoption and long-term customer loyalty.

Market Growth & Expansion
Develop and execute regional growth strategies that increase Sage's footprint and influence within the accounting profession.

• Identify emerging market opportunities and create tailored engagement plans to maximize commercial success.

Strategic Relationship Management

• Establish and nurture strong relationships with key decision-makers, partners, and stakeholders within accounting firms.
• Position Sage as a strategic business and technology partner that adds measurable value.

Product Advocacy & Revenue Growth

• Champion Sage Intacct and the broader Sage portfolio, promoting product adoption and identifying upsell opportunities.
• Demonstrate the business impact and value proposition of Sage solutions through consultative selling.

Industry & Event Engagement

• Represent Sage at industry conferences, networking forums, and professional events.
• Generate qualified leads, strengthen brand visibility, and build meaningful professional connections.

Practice Onboarding & Enablement

• Support newly acquired accounting firms through onboarding, implementation, training, and adoption activities.
• Ensure a seamless customer experience that drives long-term engagement and success.

Pipeline & Performance Management

• Build and maintain a healthy sales pipeline through continuous prospecting and outbound lead generation activities.
• Accurately track opportunities, forecast sales performance, and report against growth objectives.

Presentation & Solution Consulting

• Deliver impactful product demonstrations and business case presentations tailored to specific client challenges and objectives.
• Clearly articulate the value of Sage solutions in a way that resonates with accounting professionals.

Cross-Functional Collaboration

• Partner closely with Marketing, Product, Customer Success, and Support teams to deliver an exceptional customer journey.
• Contribute market insights and customer feedback to help shape product and go-to-market strategies.

Skills, Knowledge & Experience
Essential Requirements

• Proven success in business development, field sales, or account acquisition roles, ideally within accounting, finance, or technology sectors.
• Strong understanding of accounting processes, workflows, and practice management environments.
• Outstanding presentation, communication, and influencing skills.
• Demonstrated ability to build strong relationships and sell through a consultative approach.
• Proven capability in outbound prospecting, lead generation, and pipeline development.
• Bilingual proficiency.
• Strong computer literacy, including Microsoft Outlook, Excel, Word, and CRM systems.
• Experience with Sage products or comparable accounting software solutions.
• SBCA, SBCP, and/or Sage Intacct certification or accreditation.

Desirable Experience

• Previous experience within an accounting practice environment.
• Completion of articles or an accounting-related professional qualification.
• Experience working with accounting firms and understanding their technology needs.

Qualifications

• Degree or Diploma in Business Management, Accounting, Finance, Commerce, or a related discipline.

Travel Requirements

• This is a highly customer-facing, field-based role requiring frequent travel throughout assigned regions. Travel will include client meetings, industry events, networking opportunities, presentations, and business development activities.

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• As our Senior Accountant Marketing Manager for Africa & the Middle East, you'll play a pivotal role in strengthening Sage's position within the accounting profession and helping businesses thrive through one of our most influential routes to market.
• In this role, you'll own the accountant segment marketing strategy across the region, spanning both Sage for Accountants, our scalable engine for accountant acquisition, engagement and advocacy, and Sage Intacct for Accountants, our proposition for high-value practices. You’ll create programmes that drive engagement, advocacy, customer acquisition and long-term growth. You'll partner with senior stakeholders across Sales, Product Marketing, Commercial, Growth and Performance Marketing to deliver campaigns that make a real commercial impact.
• We're looking for a commercially-minded marketer who combines strategic thinking with hands-on execution and thrives in a fast-paced, growth-focused environment.

Overview of the Team

• You'll be part of Sage's regional Performance Marketing organisation, working closely with talented colleagues across Africa and the Middle East. Together, we develop customer-centric marketing strategies that drive awareness, demand generation, customer engagement and retention.
• You'll collaborate with cross-functional teams and external industry stakeholders, helping to shape how Sage engages with accountants, bookkeepers, accounting practices, professional bodies and industry influencers across the region.

Office Location

• Johannesburg, South Africa
• Hybrid Working - 3 days per week in our Johannesburg office and 2 days from home.

Key Responsibilities    

What you'll be doing;

• Develop and execute the Accountant Marketing Strategy across Africa and the Middle East, spanning both direct acquisition and growth of accounting practices.
• Scale demand through paid media, partnerships, referral and advocacy programs.
• Design and run account-based marketing programmes for priority accounting firms and practices.
• Build MDF and co-marketing programmes that equip accountants with the campaigns, assets and incentives to recommend Sage to their client base.
• Create integrated marketing programmes that drive qualified pipeline, customer acquisition and revenue growth.
• Build strong relationships with accounting firms, bookkeeping practices, professional associations and industry influencers, deepening practice level advocacy.
• Lead Sage's presence at accountant-focused events, webinars, conferences and industry forums.
• Work with our campaign hub to develop thought leadership content that addresses key accountant challenges and industry trends, including materials accountants can use with their own clients.
• Partner with Performance Marketing teams to optimise campaign effectiveness and maximise ROI.
• Influence senior stakeholders and provide strategic guidance on accountant growth opportunities.
• Own funnel governance and segment performance reporting, delivering actionable insights and recommendations to regional leadership.

Experience you'll bring;

• 10+ years' experience in B2B marketing within technology, SaaS, financial services or professional services environments.
• A solid understanding of account-based marketing, defining target account strategies, personalising at account and persona level, and aligning marketing and sales around named accounts.
• Proven success delivering integrated demand generation campaigns with measurable commercial outcomes.
• Experience marketing through an advisor, influencer or partner channel, not only direct to end customers.
• Strong strategic marketing planning, execution and stakeholder management capabilities.
• Experience influencing and engaging senior leaders across matrix organisations.
• Strong analytical skills with experience managing budgets, KPIs and marketing performance metrics.
• Excellent communication, presentation and relationship-building skills.
• Experience managing multiple priorities across different markets and stakeholder groups.
• A customer-first mindset with a strong commercial focus.
   

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Job Description    

• Are you passionate about technology and delivering exceptional customer experiences? As a Technical Support Representative, you will be the trusted first point of contact for Sage customers, helping them unlock the full value of their Sage solutions. By combining strong technical expertise, critical thinking, and outstanding customer service, you will identify customer needs, resolve technical issues, and provide tailored solutions that drive customer success.
• You will play a key role in creating effortless customer experiences through efficient problem resolution, proactive support, and a commitment to first-contact resolution wherever possible. Your ability to build trust, solve problems, and advocate for customers will directly contribute to customer satisfaction, loyalty, and business success.

Location - 3 days per week out of our Johannesburg office.
Key Responsibilities    

Technical Support Excellence

• Investigate, diagnose, and resolve customer software and system issues by asking the right questions and identifying root causes.
• Apply strong analytical and troubleshooting skills to resolve low to moderately complex technical challenges.
• Act as a trusted technical advisor, leveraging available tools, resources, and knowledge bases to deliver effective solutions.
• Drive first-contact resolution while recognizing and escalating complex issues when necessary.
• Continuously develop product and technical knowledge through ongoing learning, training, and communication updates.

Customer Experience & Success

• Take ownership of the end-to-end customer support journey across phone, email, and chat channels.
• Deliver a professional, empathetic, and customer-centric experience with every interaction.
• Help customers maximize the value of their Sage solutions by promoting relevant features, resources, and best practices.
• Identify opportunities where additional Sage products or services can better support customer needs.
• Accurately document customer interactions, solutions provided, and escalation details using internal systems.

Collaboration & Continuous Improvement

• Contribute to the enhancement of knowledge articles, support documentation, processes, and customer experience initiatives.
• Work collaboratively with colleagues and cross-functional teams to resolve customer issues efficiently.
• Foster a positive and supportive team environment by sharing knowledge, offering solutions, and demonstrating respect for others.
• Effectively prioritize workload to balance customer expectations, business objectives, and operational efficiency.

Skills & Competencies
Communication

• Exceptional verbal and written communication skills, with the ability to explain technical concepts in a clear, simple, and customer-friendly manner.

Active Listening

• Demonstrates genuine curiosity and attentiveness to fully understand customer concerns and respond with confidence and accuracy.

Customer Focus

• Passionate about delivering outstanding customer experiences and building long-lasting customer relationships through personalized support.

Accountability

• Takes ownership of customer outcomes, follows through on commitments, and proactively seeks solutions to challenges.

Adaptability

• Thrives in a dynamic environment, embraces change, and remains resilient when managing varying customer situations and priorities.

Technical Expertise

• Demonstrates strong technical aptitude and the ability to quickly learn and apply knowledge of Sage products, systems, and support processes.

Analytical Problem Solving

• Uses critical thinking, logical analysis, and structured troubleshooting techniques to identify issues and deliver effective solutions.

Qualifications
Preferred (but not essential):

• Bookkeeping Certification
• Accounting Qualification or Certification

Experience
Essential

• Experience in a customer-facing environment, supporting customers via telephone, email, chat, or other digital channels.
• Experience working with computer systems, business software, and technology platforms.
• Strong customer service and problem-solving skills.

Advantageous

• Previous experience as a Technical Support Representative, Help Desk Analyst, Service Desk Consultant, or similar technical support role.
• Exposure to ERP, Accounting, Payroll, or Business Management software solutions.

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Job Description    

• Join Sage and play a pivotal role in driving the growth and success of Sage 300cloud across the Africa and Middle East region. As a Sales Account Manager, you will be responsible for accelerating revenue growth, expanding market share, and building lasting relationships with customers and business partners. This role combines strategic business development, new customer acquisition, and account management to position Sage as the ERP partner of choice within key industries including Manufacturing, Retail, and Distribution.
• You will drive the full sales lifecycle, from identifying and developing new opportunities to closing complex ERP solutions with C-suite stakeholders. Success in this role requires a proactive, results-oriented professional who thrives in a fast-paced environment, embraces challenges, and is passionate about delivering customer value while achieving ambitious growth targets.
• This is an exciting opportunity for a driven sales professional who enjoys building something new, influencing business transformation, and making a meaningful impact within a high-growth regional market.

Location - 3 days per week out of our Johannesburg office.
Key Responsibilities    

• Achieve and exceed sales targets by delivering against monthly, quarterly, and annual Sage 300cloud revenue objectives through the execution of regional sales and growth strategies.
• Drive New Customer Acquisition (NCA) by identifying, qualifying, and converting high-potential prospects within target markets and strategic industry verticals.
• Develop and manage a robust sales pipeline by proactively generating opportunities, nurturing leads, and maintaining accurate opportunity progression throughout the sales lifecycle.
• Build and strengthen partner relationships by collaborating closely with Business Partners to drive joint sales initiatives, customer engagement, and revenue growth.
• Engage with executive decision-makers to understand business challenges, conduct needs assessments, and present compelling value propositions aligned to customer objectives.
• Lead solution demonstrations and presentations, working with pre-sales specialists where required, to showcase Sage solutions that address customer business requirements and deliver measurable outcomes.
• Manage opportunities through Salesforce by maintaining accurate pipeline data, forecasts, close plans, stakeholder maps, and sales strategies.
• Develop long-term customer relationships through proactive engagement, customer-for-life principles, and identification of cross-sell and upsell opportunities.
• Monitor market trends, competitive activity, and industry developments to identify opportunities, mitigate risks, and inform sales strategy.
• Represent and promote the Sage brand through professional networking, customer engagement, industry events, and active participation on platforms such as LinkedIn.

Must-Have Skills, Experience & Qualifications

• Degree, Diploma, or equivalent qualification in Business, Finance, Information Technology, or a related field.
• Minimum 5 years' proven success in a customer-facing B2B sales role with consistent achievement of sales targets.
• Demonstrated ERP software sales experience, particularly within the Manufacturing, Retail, and Distribution sectors.
• Strong executive-level presentation, solution selling, and consultative sales skills with the ability to engage and influence C-suite stakeholders.
• Excellent written and verbal communication skills, including business proposal writing, commercial negotiations, and relationship management.
• Self-motivated, resilient, and results-driven professional with the ability to work independently, manage multiple priorities, and thrive in a high-performance environment.

Technical / Professional Knowledge

• Strong knowledge of ERP solutions and business processes across Financial Management, Manufacturing, Retail, and Distribution environments.
• Understanding of consultative sales methodologies, business value selling, and digital transformation initiatives.
• Experience using CRM and pipeline management tools such as Salesforce.
• Ability to analyse customer business requirements and position technology solutions that deliver measurable business outcomes.
• Knowledge of Sage solutions, including Sage 300cloud and related product suites, will be highly advantageous.