Pragma was founded in the 90's in South Africa and has since grown into a global leading asset management service provider, offering permanent employment to more than 400 employees on 4 continents.
Pragma's products and services are aligned with ISO 55000 and the GFMAMs 39 Subjects providing the platform for ISO 55001 certification readiness. Their product...
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At Pragma, we focus on creating a work environment that supports both professional and personal well-being. We believe in a team-oriented culture where every individual is recognised, valued, and nurtured to achieve their best.
As an On Key Implementation Support Assistant supporting On Key project engineers, you’ll play a critical role in optimising asset management processes across various industries. You’ll support the project engineers by handling data imports, client queries and configuring databases.
Minimum Requirements
Strong proficiency in Excel, with a passion for working with data and ensuring data quality in line with standards set by the project engineer.
Familiarity with EAM/CMMS platforms or asset management systems is advantageous.
Experience in SQL will be advantageous.
Demonstrated technical inclination, with an interest in working with databases, data imports, and system configurations.
Basic knowledge of database configuration.
Good attention to detail, problem-solving skills, and a proactive approach to data accuracy.
Ability to work effectively in a team environment and communicate effectively with both technical and non-technical stakeholders.
Duties & Responsibilities
Assist project engineers in setting up and configuring databases for the On Key EAM system.
Perform data imports to ensure accurate data availability for clients.
Ensure data quality and integrity, maintaining alignment with project standards and requirements.
Support system setup by configuring and testing applications under the guidance of project engineers.
Provide basic troubleshooting and support during the implementation phase.
Communicate progress, data-related issues, and solutions to project engineers and management.
Maintain documentation of data procedures, configurations, and reports.
Ensure clients receive high-quality service, promptly address their needs, and help them achieve their objectives.
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