Import Export Planner at Solenis

KEY PERFORMANCE AREAS AND TASKS

• Liaise with imports and exports customers and suppliers, inspection companies, planning, finance, warehouse, customers, line manager, internal department, freight forwarders and shipping companies.
• Ensure full support to nominated distributors in neighbouring states.
• Coordinate urgent deliveries via Distribution.
• Supervise the inspection and or loading of containers
• Ensure monthly targets are met and exceeded.
• Build relationships with new and existing clients with constant communication
• Follow up on payment of accounts and ensure financial controls are being adhered to.
• Ensure bank and SARS clearance formalities are met.
• Presentation of papers to bank.
• Ensure Diversey complies with all laws, orders and regulations from any government in the territories Diversey exports to.
• Ensure all exports adhere to hazardous restrictions and documentation is handed over to suppliers
   

ADMINISTRATION

• General administration: typing, filling, faxing, departmental duties, reports, graphs etc.
• Preparation and submission of Quotations
• Check stock availability and update tracker
• Run weekly exports meeting with planning team – present and discuss the status of all open non delivered export orders.
• Preparation of exports documentation, including all documents related to Bill of Lading and Letters of Credit.
• Prepare and follow up on quotes
• Provide Customers with all documentation required such as data sheets, MSDs product info, COA’s and other quality information.
• Processing orders.
• Ensure all invoices are processed before cut-off.
• Provide internal and external customers with constant feedback on the progress of their PFI’s, orders, freight estimates and deliveries.
• Initiate the opening of customer accounts
• Ensure accurate and timeous submission of reports
• Receive, process and invoice credit notes and returns.
• Supply Invoice allocations for inbound and outbound freight invoices
• Master Data maintenance
• Support the EDI process – run error reports, investigate and assist with resolution.
• Monitor incomplete delivery status and alert freight provider of the same.
• Analyse changing material demand patterns
• Interface with vendors and forecast material integrity
• Track and improve vendor performance
• Analyse SAP generated forecasts on reasonableness, accuracy and communicate discrepancies to the business
• Process customer order inquiries, schedule changes and cancellations
• Determine, research and correct material inventory discrepancy causes
• Ensure the steady flow of materials necessary for operating a manufacturing line
• Ensure there’s adequate supply of inventory without over-ordering or wasting resources
• Monitor materials flow to identify bottlenecks, forecast problems and suggest improvements
• Process customer shipment inquiries or complaints and schedule changes or cancellations for shipment orders
• Coordinate supplier payments with the account payable department
• Track production volume and monitor customer demand patterns and purchasing trends
• Preparing cost estimates and performance reports
• Negotiate with current vendors or seek out new vendors that can offer lower prices without compromising quality
• Support management with risk assessments and mitigation activities on supply risks